[HELP] Paypal Asking for Bank Account Details

Profile picture of the author cpadualcore by cpadualcore Posted: 01/22/2011
Hi, I tried to purchase something today with Paypal, but it ended up with error. Then I login to my Paypal account to check the problem and got this message.

Security Measures

We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.

Protecting the security of your PayPal account is our primary concern, and we apologise for any inconvenience this may cause.
Bank Account Information
It is asking me to enter Bank account number and Name of Bank. This PP account is around 4 years old and I verified it using my bank account. Now its asking me again to go through the verification process.

Is it normal from Paypal? I mean I haven't seen anything like this ever with my Paypal accounts..

What you guys think? Can I provide my Bank details again?
#account #bank #details #paypal

  • Profile picture of the author feliciayapsl
    feliciayapsl
    Paypal does this from time to time. I also get this occasionally. Just be sure to log into your Paypal account using paypal.com. Do not click the link through the email you receive as it is from hackers trying to steal your money.
  • Profile picture of the author shubham
    shubham
    Originally Posted by feliciayapsl View Post

    Paypal does this from time to time. I also get this occasionally. Just be sure to log into your Paypal account using paypal.com. Do not click the link through the email you receive as it is from hackers trying to steal your money.
    HI,
    I also think so,try to log in at paypal.com
  • Profile picture of the author navyseal
    navyseal
    I guess you have to enter your bank routing code.

    Make sure you enter all the details correctly. Otherwise you will end up frustrated.
  • Profile picture of the author thedog
    thedog
    Ye, I've had some terrible trouble with papal in the past. I've traveled quite a bit, and it seems, every time they see an new ip address, they shut me down!

    I've asked them to stop doing this, but they do it anyway.

    The last time, I had to provide them with a code from my credit card statement. I was in Haiti at the time, so didn't really have access to my post, luckly for me, my statement was online, and I was able to unlock my account.

    I rather not have to use them, but it seems there's not many other viable options out there.
  • Profile picture of the author cpadualcore
    cpadualcore
    Wow,,thanx guyz for quick reply..
  • Profile picture of the author Silas Hart
    Silas Hart
    Yep, it's normal. Actually, I am surprised that you haven't got the notice sooner with your account being 4 years old. There has been a LOT of changed to PayPal and within, within the last 3 years.

    You should be fine. It's just automation and isn't put in place to deter you from their services.
  • Profile picture of the author entry
    entry
    Originally Posted by thedog View Post

    Ye, I've had some terrible trouble with papal in the past. I've traveled quite a bit, and it seems, every time they see an new ip address, they shut me down!
    so does that mean you cant use your Paypal address in different IP addresses, (lets say 3-4 houses in the same city),

    or else they get suspicious?

    Surely you wont be using paypal on the same computer for the rest of your life-- but in differnt locations--even if in the same country?
  • Profile picture of the author tycoon828
    tycoon828
    I don't know about whether it is ok or not when you use different IP in the same city, but from my experience, I know that if you login your paypal account from different IP in different countries, Paypal will NOT allow you to use your account before you go through a verification process.



    Originally Posted by entry View Post

    so does that mean you cant use your Paypal address in different IP addresses, (lets say 3-4 houses in the same city),

    or else they get suspicious?

    Surely you wont be using paypal on the same computer for the rest of your life-- but in differnt locations--even if in the same country?
  • Profile picture of the author BloggerDeen
    BloggerDeen
    Although it can get irritating but that's their security measure.
  • Profile picture of the author entry
    entry
    I read this one a paypal blog, on how to avoid getting banned.

    "You NEVER want to log into an old PayPal account using your New IP address or cookies"

    Full Statement:
    Being Linked to a Previously Limited Account:
    PayPal’s system is always scanning activity, they scan IP logs, they scan
    Cookies, and they scan activity. You NEVER want to log into an old PayPal
    account using your New IP address or cookies.
    You never want make that
    mistake, otherwise PayPal will catch on to that and flag you right away.
    Even if you change the IP, clear the cookies and not the flash cookies, you
    will still be linked and PayPal will flag that and suspend it. So don’t make
    that mistake. It’s going to be very important for you NOT to cross
    information.


    Can you verify that above instruction......does it mean this:

    Does that mean you shoudlnt log from 1 paypal account, log out, then 5 minutes later log in with another paypal account, on the same computer (same IP address)?

    so you shouldnt log in to 2-3 paypal address of your own on the same computer, with the same Ip address?
  • Profile picture of the author Silas Hart
    Silas Hart
    Originally Posted by entry View Post

    I read this one a paypal blog, on how to avoid getting banned.

    "You NEVER want to log into an old PayPal account using your New IP address or cookies"

    Full Statement:
    Being Linked to a Previously Limited Account:
    PayPal’s system is always scanning activity, they scan IP logs, they scan
    Cookies, and they scan activity. You NEVER want to log into an old PayPal
    account using your New IP address or cookies.
    You never want make that
    mistake, otherwise PayPal will catch on to that and flag you right away.
    Even if you change the IP, clear the cookies and not the flash cookies, you
    will still be linked and PayPal will flag that and suspend it. So don’t make
    that mistake. It’s going to be very important for you NOT to cross
    information.


    Can you verify that above instruction......does it mean this:

    Does that mean you shoudlnt log from 1 paypal account, log out, then 5 minutes later log in with another paypal account, on the same computer (same IP address)?

    so you shouldnt log in to 2-3 paypal address of your own on the same computer, with the same Ip address?
    PayPal mostly focuses on Flash Cookies, not so much IP BUT IP still plays a big role in linking accounts. 5 accounts sharing Flash cookies means that the accounts are being shared very directly on one computer. A couple years ago, it was mostly based on IP's, but then everyone started getting 'frozen' so, like eBay, PayPal started focusing more on Flash cookies. These are sent in e-mails, found through browsing (advertisements), and when you log into the site. eBay/PayPal look for a combination of IP sharing and Cookies embedded in Flash sharing to determine a link between accounts. To expand, things like your name, address, phone number, bank ID numbers, account numbers, credit card numbers, etc are all looked at as well. If your GeoLocation doesn't match your phone number, address, or IP, you may be frozen and/or suspended, I will talk more about this in a second. This is not done by human investigation, this is systematically, and actions are taken systematically. So, people who think PayPal employees look at the information and then decide to freeze the funds and access to an account are very misinformed.

    As for what I was saying, if your IP doesn't match your address/location... say your account was used in Las Vegas but you call your mom in Chicago to hop onto your paypal account to buy a gift for your dad using your money... this can lead to a freeze.

    PayPal collects a LOT of information about how long you spend on the page, where your money comes from, what you sell, how often you sell, what are your peak hours, where the mouse hovers on the page, etc. This creates a profile. A sudden change, such as sending $400 to your bank account one week instead of $15 like your usually do... can lead to a freeze.

    For the sake of security, what they do makes sense. I know why they do it. My "beef" with them is that they make it hard for a normal person that plays by the rules and did nothing wrong is often made to feel like a criminal, and the employees and CSR's of PayPal make it very hard for an innocent person to pull out their money in the case of a simple error. This is because the CSR's have little to no power to do anything, and because they are numb to hearing 20 stories a day about someones $1200 they need for food and rent is being held by PayPal.
  • Profile picture of the author Silas Hart
    Silas Hart
    And to explain why I know so much about PayPal security... so that people don't think I'm on the other side of the fence when it comes to online security.

    I do a Lot of things through the internet to bring an income for my business and my employees. The core of it all is/was eBay. I sell anywhere between 1-6 suppliers products on 1 eBay account. This is often about 2,000 items, roughly. I sell things for about 80 suppliers. If you do the math, you see that I have several eBay accounts and PayPal. This is legal, and I am not breaking their ToS or any laws. Each account is represented by a branch of my business, umbrellaed by several LLC's. However, PayPal does not like it when someone has more than one PayPal business/premier account, but I don't operate anything I do as a sol person, it's all operated as separate legal entities. This used to cause me issues because I was constantly getting flagged by PayPal and PayPal CSR's are not very understanding, most did not even know what a LLC was. (could you blame them? They have a lot of kids working straight out of high school and while in college) Ever had $200,000 frozen by PayPal? I have. To their defense, that kind of money has always been cleared up within a couple days, but I have lost a couple thousands in the process, even just a couple weeks ago. PayPal is VERY automated, that it got worse and worse. Finally I smartened up and adopted a more technical approach to prevent the linking of accounts, and I started using a variation of merchants and PayFlow Pro. Now I run without any hiccups. (well, not really, we all have hiccups.)

    If you think "Oh, why not just use one eBay account and one PayPal account?" - you obviously do not use eBay.
  • Profile picture of the author thedog
    thedog
    Originally Posted by entry View Post

    so does that mean you cant use your Paypal address in different IP addresses, (lets say 3-4 houses in the same city),

    or else they get suspicious?

    Surely you wont be using paypal on the same computer for the rest of your life-- but in differnt locations--even if in the same country?
    No, what I mean is, every time I log in from a different country, they shut me down.
  • Profile picture of the author Silas Hart
    Silas Hart
    Originally Posted by thedog View Post

    No, what I mean is, every time I log in from a different country, they shut me down.
    ...especially if you live in Haiti.
  • Profile picture of the author Paleochora
    Paleochora
    I was told once that if anything unusual will be happening to inform them first.

    If you are going on holiday and want to log on while away, drop them an e-mail and ask if they need to know anything to avoid flagging.

    If you are about to launch a product and expect you will see unusually large activity, again, drop them a mail explaining what will happen.

    Then when a flag happens a human will see in the log that you pre-warned and you may not have any issues of re-verifying.
  • Profile picture of the author cpadualcore
    cpadualcore
    Thanks to all who took time to reply for my query. And for my issue, after I have provided my bank account details again and updated password and security questions, I was greeted with the good old "Your Account access is limited". I checked email and saw the usual Paypal email saying that there was suspicious login activities from multiple locations, blah blah blah..This is the second time PP limiting my account..Heck

    This was a premier account. My business account was freezed 4 months ago, saying same reason. Its not resolved yet. I used to login to PP from Office, My Lappy , Phone and thru my Home PC. So thats where the multiple logins come from?? :|

    This account has some $600 in it and I need atleast $100 per month on any paypal account to pay off my hosting,domain and other expenses..So what can I do now? From my past experience, I don't think PP will lift limitation soon enough..So only option left for me is to create a fresh PP account and find a way to load it with few 100 bucks before I start seeing my domains expiring..

    2 Things I hate about Paypal:

    1)They don't provide Seller Protection for Digital Goods
    2)They will freeze your account at unexpected times for silly reasons (<--Really Wierd)

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