5 {{ upvoteCount | shortNum }}
5 {{ upvoteCount | shortNum }}

Member fire help

by billthomas
4 replies
My apologies if this is the wrong place, but I'm desperately looking for some help.

I am trying to create a membership site using member fire. It wants me to run a file altauth.php and talks about permissions.

I have changed the permissions of both the public_html/cgi-bin/memberfire, and the public_html/memberfire folders to 777. I have also changed the permissions to each file in public_html/memberfire to 777 and nothing seems to help.

The memberfire webpage help says, "you must not have done the above steps" but I have. There doesn't seem to be a way to reach their help.

I just can't believe it is this complicated.

Any thoughts?

Thanks in advance.
#member
  • Profile picture of the author E. Brian Rose
    Originally Posted by billthomas View Post

    My apologies if this is the wrong place, but I'm desperately looking for some help.

    I am trying to create a membership site using member fire. It wants me to run a file altauth.php and talks about permissions.

    I have changed the permissions of both the public_html/cgi-bin/memberfire, and the public_html/memberfire folders to 777. I have also changed the permissions to each file in public_html/memberfire to 777 and nothing seems to help.

    The memberfire webpage help says, "you must not have done the above steps" but I have. There doesn't seem to be a way to reach their help.

    I just can't believe it is this complicated.

    Any thoughts?

    Thanks in advance.
    I am just curious as to why you did not go to their support team and ask. Are they unresponsive to support questions?
    Signature

    Founder of JVZoo. All around good guy :)

    {{ DiscussionBoard.errors[3266582].message }}
    • Profile picture of the author billthomas
      I have not gotten a response and I don't see any activity in over a year. Guess I didn't realize it was obsolete software.
      {{ DiscussionBoard.errors[3266605].message }}
      • Profile picture of the author petechai
        Hi BillThomas

        I am also frustrated with their non-response - despite the fact that Memberfire is a good software / script. What a pity they do not appear to care about customer support - or maybe because their software is free ...

        Sorry, I just read your posting today. But if you have not got the solution by now, please let me try to answer your question here:

        Step 2.4 says: "Chmod 777 the protected directory..."

        I am sure you have done that (and I too get the blank page following that instruction)

        What I did was to ignore Step 2.4 for the time being and went to Step 2.6 which says:

        Step 2.6 "CHMOD 755 the protected directory...."

        Then I managed to get the expected result of Step 2.5 :-) (with the wrong spelling on the page too "Protection has beed enabled" (should read "been" instead of "beed" :-)

        It appears the instruction steps are not in sequence. And I wonder why not they tell us just to go ahead and do CHMOD 755 only ...

        I hope the above can help you

        Cheers!

        Peter
        {{ DiscussionBoard.errors[3305967].message }}
  • Profile picture of the author Evan-M
    If your having this much trouble getting it installed, imagine if you have a plugin conflict, Might want to rethink your membership software.....
    Signature

    Evan-M

    Easily The Worlds Best Wordpress Popup plugin

    Visit Website Design Firm For All Your Wordpress Coding Needs

    {{ DiscussionBoard.errors[3306036].message }}

Trending Topics