About Sitesell Commission

I was surprised and happy to get a congratulations email from Ken Evoy of sitesell that I had a renewal for 650 and I'll be getting a 149.00 commission. However, when I logged in to the affil section it said it was 0.

I wrote to support and was told this:

"I verified your affiliate account. You have repeat sales
listed, but you have no first-purchase sales at this time.

Here is a short explanation about what is happening...

The amount of commission that you receive for repeat sales
depends upon the number of first-purchase sales (i.e., sales
by new customers wearing your cookie) that you make during
the current accounting period.

New customers help to grow your business and SiteSell's.
Our repeat sales compensation rewards active
partners-in-sales and builds true equity for you, as
outlined in the Getting Started Action Guide.

Since you have no first-purchase sales listed for this
accounting period, you do not receive any commission. But
don't worry. Your repeat sales commissions are not lost.
They will be carried over month by month until you make
another first sale.

Please see the compensation schedule on your Accounting
Home Page in the 5 Pillar Club, under "Your Current
Repeat-Purchase Commission Status" section"

Does this make any sense that an affiliate shouldn't be paid for a renewed sale due to not making a first purchase sale? Obviously the person renewing did make a first purchase sale to start with! I find this confusing and never heard of an affiliate program like this.

Debbie