I need your help, please....

3 replies
Not sure if this is the right place for this. If it isn't, can someone please move it...

I can't access the admin panel to my web directory. I've lost my password and need to regain access. Is there anyone that can help for a small fee?

I would be most grateful.

Mickey
  • Profile picture of the author Careygee
    You did not mention which hosting company.

    You should have an email from them when you first bought.
    Using that email, you can find their support email or phone number.

    Without more info in your post, that is the best I can do for you.
    Carey
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  • Profile picture of the author patfl
    Unless you're ready to pay a big fee to have someone crack that account, you better use your hosting support...

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  • Profile picture of the author Mickey Janzen
    Thank you for your quick replies.

    I use HostGator. So, this is actually a hosting issue? I know diddly about this.
    When I first bought the site, my admin log in worked fine, but several days later
    when I tried to log in, I couldn't get access. I wrote everything down the first time and nothing had changed in that regard.

    I must say though, now that I have seen your responses, my host had also decided to reset passwords shortly before that. It didn't occur to me that the 2 issues might be connected.
    Signature

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