Aweber Follow Up Email Issue

22 replies
Hi,

I have two squeeze pages pointing to 2 different list on aweber.

Free product 1 (squeeze page 1) > list 1
Free product 2 (squeeze page 2) > list 2

The same auto followup series has been setup for both list.

Let's say someone subscribes to free product 1, he starts receiving the follow up emails from list 1. Then after a few days, he subscribes to free product 2.

So the user is now in list 1 & list 2.

Is there a way to NOT send the list 2 followup series to the user?

As he's already receiving emails from follow up list 1, he should not receive the same emails again from list 2.

Hope i've clearly explained my issue.

Thanks in advance for your help
#aweber #email #follow #issue
  • Profile picture of the author entry
    Originally Posted by garytsang View Post

    Hi,

    I have two squeeze pages pointing to 2 different list on aweber.

    Free product 1 (squeeze page 1) > list 1
    Free product 2 (squeeze page 2) > list 2

    The same auto followup series has been setup for both list.

    Let's say someone subscribes to free product 1, he starts receiving the follow up emails from list 1. Then after a few days, he subscribes to free product 2.

    So the user is now in list 1 & list 2.

    Is there a way to NOT send the list 2 followup series to the user?

    As he's already receiving emails from follow up list 1, he should not receive the same emails again from list 2.

    Hope i've clearly explained my issue.

    Thanks in advance for your help
    Yes there is, you use the automation rule

    If a subscriber is on list 1, and then 3 weeks later they subsscribes to List 2, the automation rule will Automatically unsubscribe them to list 1.

    When a subscriber joins list 1, Automatically remove them from list 2

    or
    When a subscriber joins list 2, Automatically remove them from list 1
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  • Profile picture of the author billrice
    Use an automation rule.

    I suggest something like "Unsubscribe from list 1 when subscribes to list 2." You will find this under "My Lists" tab.

    This will cause people already on list 1 to be unsubscribed to list 1 if they order/subscribe to list 2 and only be left getting that one mailing.

    Hope this helps!
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  • Profile picture of the author Gary Ning Lo
    Thanks a lot for this quick solution

    Really appreciate
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  • Profile picture of the author WillR
    The automation rules will not help you based on the question you asked in the first post. The automation rules will automatically unsubscribe them from List 1 when they join List 2 however when they join List 2 they are going to start on followup email #1 again so they will end up getting emails they have already seen.
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    • Profile picture of the author entry
      Originally Posted by WillR View Post

      The automation rules will not help you based on the question you asked in the first post. The automation rules will automatically unsubscribe them from List 1 when they join List 2 however when they join List 2 they are going to start on followup email #1 again so they will end up getting emails they have already seen.
      overlooked point, well spotted.
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  • Profile picture of the author Gary Ning Lo
    Ahh missed that part..

    You're right!!

    Is there a way to NOT send follow up emails that a user as already received?
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    • Profile picture of the author WillR
      Originally Posted by garytsang View Post

      Ahh missed that part..

      You're right!!

      Is there a way to NOT send follow up emails that a user as already received?
      There are ways but I would need more information. If someone subscribes to List 1, how are they then hearing about the List 2? Are you sending them an email about List 2 in the followup series of List 1? Or are they finding out about List 2 some other way?
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  • Profile picture of the author Gary Ning Lo
    Product 1 & 2 have independent traffic sources.

    The follow up series does not promote product 1/product 2.

    The only require is that users subscribing to list 1 and/or list 2 go through the whole follow up series only once.

    Thanks for your help will
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    • Profile picture of the author WillR
      Originally Posted by garytsang View Post

      Product 1 & 2 have independent traffic sources.

      The follow up series does not promote product 1/product 2.

      The only require is that users subscribing to list 1 and/or list 2 go through the whole follow up series only once.

      Thanks for your help will
      So I am just wondering why you are separating them into 2 lists? It is fine to do so, I'm just trying to understand things here for the best solution? What else, apart from the traffic source, is different about the lists?
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      • Profile picture of the author Michael Oksa
        Originally Posted by WillR View Post

        So I am just wondering why you are separating them into 2 lists? It is fine to do so, I'm just trying to understand things here for the best solution? What else, apart from the traffic source, is different about the lists?
        I believe it's because of Product 1 and Product 2. Subscribers get the right product in the first AR message after confirming. Therefore, message #1 will have a different download link, but then all subsequent messages are the same.

        It seems to me there should be an elegant solution.

        All the best,
        Michael
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  • Profile picture of the author Michael Oksa
    A quick idea just hit me.

    Would it be possible to offer BOTH downloads on both sites? On the site for Product 1, you give Product 2 as a bonus. On the site for Product 2 you make Product 1 the bonus.

    Then they all get subscribed to the same list.

    This way you can give both downloads in the first message, and then you don't have to worry about duplicate messages being sent.

    You can add a tracking code to each opt-in form so you know where each subscriber comes from.

    All the best,
    Michael
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  • Profile picture of the author Gary Ning Lo
    I don't use any autoresponder for the time being & really don't know their capabilities.

    I want to plan everything first...

    As both products are not related to each other, i'm guessing that using only one list would not be beneficial in terms of monitoring.

    Let's say one day, i want to send an email to all those who had previously joined through squeeze page 1. would it be easy to segment those people if i use only one list?
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    • Profile picture of the author WillR
      Originally Posted by garytsang View Post

      Let's say one day, i want to send an email to all those who had previously joined through squeeze page 1. would it be easy to segment those people if i use only one list?
      Yes, you can use meta-add tracking values. They basically get submitted along with the email address. So you could have a different one for each of the squeeze pages and you can then later segment your list based on which squeeze page they joined with.

      If you have the optin though I would just have them on totally separate lists. It is a lot easier in the longrun.
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  • Profile picture of the author WillR
    Ok, here is the solution as I see it.

    You will need to setup 3 different lists.

    The people who subscribe to product #1 will go on to list #1. Using the automation rules you will also have them added to list #3 at the same time.

    The people who subscribe to product #2 will go on to list #2. Using the automation rules you will also have them added to list #3 at the same time.

    List #3 will have all your followup emails in it. So whether they join through squeeze page #1 or #2, they will still get all the messages from list #3.

    You then setup two more automation rules. If someone who is already on list #1 subscibes to list #2, then you just have them automatically removed from list #2, but they remain on list #3 where they keep receiving the followup emails.

    If someone who is already on list #2 subscribes to list #1, then you just have them automatically removed from list #2, but they remain on list #3 where they keep receiving the followup emails.

    So everyone will only get the followup messages ONCE but you still have two separate lists for both of the different squeeze pages so you can send broadcast messages to them separately.

    Also, if the products are both different for these two squeeze pages, you can simply setup just ONE followup email in list #1 and list #2 just to deliver the freebie then the rest of the emails will come from List #3.

    I hope that makes sense...?
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    • Profile picture of the author Michael Oksa
      Originally Posted by WillR View Post

      Ok, here is the solution as I see it.

      You will need to setup 3 different lists.

      The people who subscribe to product #1 will go on to list #1. Using the automation rules you will also have them added to list #3 at the same time.

      The people who subscribe to product #2 will go on to list #2. Using the automation rules you will also have them added to list #3 at the same time.

      List #3 will have all your followup emails in it. So whether they join through squeeze page #1 or #2, they will still get all the messages from list #3.

      You then setup two more automation rules. If someone who is already on list #1 subscibes to list #2, then you just have them automatically removed from list #2, but they remain on list #3 where they keep receiving the followup emails.

      If someone who is already on list #2 subscribes to list #1, then you just have them automatically removed from list #2, but they remain on list #2 where they keep receiving the followup emails.

      So everyone will only get the followup messages ONCE but you still have two separate lists for both of the different squeeze pages so you can send broadcast messages to them separately.

      Also, if the products are both different for these two squeeze pages, you can simply setup just ONE followup email in list #1 and list #2 just to deliver the freebie then the rest of the emails will come from List #3.

      I hope that makes sense...?
      Good idea, but...

      I think AWeber only allows automatic unsubscribes, not automatic subscribes. In other words the subscriber to list 1 or 2 would have to also confirm their subscription to list 3.

      I could be wrong though, and I'm not familiar with any other autoresponder.

      Other than that, your solution makes sense.

      All the best,
      Michael
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  • Profile picture of the author WillR
    I thought I had tried this a long time ago and they didn't need to confirm the second list? I may be wrong. In that case it would not work.

    I think your idea is simpler anyway.

    One list, use ad tracking so you can segment between the two different squeeze pages later if need be. To deliver the two different products separately, simply add a hidden custom field to each optin form and call it 'url' or something like that. Have the main domain for each squeeze page in that field. So people on squeeze page 1 would have the hidden field 'http://website1.com' submitted with their email and the people on squeeze page 2 would have the hidden field 'http://website2.com' submitted with their email.

    You can then use the personalization tags inside of Aweber to offer up the different download links to the two different products. Something like

    You can download your product here: {custom_url}/download.html
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    • Profile picture of the author Gary Ning Lo
      Originally Posted by WillR View Post

      I thought I had tried this a long time ago and they didn't need to confirm the second list? I may be wrong. In that case it would not work.

      I think your idea is simpler anyway.

      One list, use ad tracking so you can segment between the two different squeeze pages later if need be. To deliver the two different products separately, simply add a hidden custom field to each optin form and call it 'url' or something like that. Have the main domain for each squeeze page in that field. So people on squeeze page 1 would have the hidden field 'http://website1.com' submitted with their email and the people on squeeze page 2 would have the hidden field 'http://website2.com' submitted with their email.

      You can then use the personalization tags inside of Aweber to offer up the different download links to the two different products. Something like

      You can download your product here: {custom_url}/download.html
      I got an issue with above solution, let's say user is already on the list and up to mail 4 of the followup series. He add previously joined the list via form with "http://website1.com". Now he wants the second product and joins via form "http://website2.com" as per above solution he should receive download link of "http://website2.com" but aweber refuses to let him join the list due to him already being on it.
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      • Profile picture of the author WillR
        Originally Posted by garytsang View Post

        I got an issue with above solution, let's say user is already on the list and up to mail 4 of the followup series. He add previously joined the list via form with "http://website1.com". Now he wants the second product and joins via form "http://website2.com" as per above solution he should receive download link of "http://website2.com" but aweber refuses to let him join the list due to him already being on it.
        Yes, that won't work.

        Can I ask, what is the actual likelihood of your customers ending up on both lists? If it's slim to none then I probably wouldn't be worrying about this.

        Alternatively I would have 2 different auto-responder series. If they are 2 different products then they probably should have 2 different follow up series anyway. There is really no other way to get around the problem if you want to have 2 separate lists with the exact same follow up emails.
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  • Profile picture of the author Gary Ning Lo
    Very good solutions but let's say product 1 is a freebie and product 2 is paying.

    So i would not be able to offer product 2 download on product 1's page.

    Michael is right, i had missed that part in my explanation, the first email of the follow up series would be the download link then all other emails would be same...
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    • Profile picture of the author WillR
      Originally Posted by garytsang View Post

      Very good solutions but let's say product 1 is a freebie and product 2 is paying.

      So i would not be able to offer product 2 download on product 1's page.

      Michael is right, i had missed that part in my explanation, the first email of the follow up series would be the download link then all other emails would be same...
      Using my solution above you can have them all on one list with all the same followup emails and using personalization tags you can have a different download link for each product.

      It sounds complicated but it is not at all. Just know it can be done with Aweber.
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  • Profile picture of the author Floyd Fisher
    Originally Posted by garytsang View Post

    Hi,

    I have two squeeze pages pointing to 2 different list on aweber.

    Free product 1 (squeeze page 1) > list 1
    Free product 2 (squeeze page 2) > list 2

    The same auto followup series has been setup for both list.

    Let's say someone subscribes to free product 1, he starts receiving the follow up emails from list 1. Then after a few days, he subscribes to free product 2.

    So the user is now in list 1 & list 2.

    Is there a way to NOT send the list 2 followup series to the user?

    As he's already receiving emails from follow up list 1, he should not receive the same emails again from list 2.

    Hope i've clearly explained my issue.

    Thanks in advance for your help
    The only real way I can think of to do that, is to block them from subscribing in the first place. Which may not be the answer you want.

    What might be a better answer, is just put a small blurb in the beginning of your email as follows:

    "...You are receiving this email because you bought product zxy. If you don't want to receive any more emails, simply use the unsubscribe link below..."

    Now people aren't confused....and you can go about your business.
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  • Profile picture of the author Gary Ning Lo
    Thanks Will.
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