What are your thoughts on exit pop ups

21 replies
I am thinking of adding a exit pup up to a couple of my sites that are under performing for me at the moment. However they are getting a decent amount of traffic. I would be using the exit pop to direct them to sign up to my list for the products related to these particular sites.

I know they annoy they hell out of me when I go to sites that have these. However I would like to hear your guy's opinions on this. So if you could answer a few extra questions below.

Those of you who use these did they help any?
Should I direct them to a squeeze page/ mini sales optin page?
Using this type of software does it breach any terms for say adsense?

What do you guys think should I do this or just leave it be and wait for the sites to start producing and just add a slide down optin for these sites. So that they can get updated on new content or offers I may be running.
#exit #pop #thoughts #ups
  • Profile picture of the author indiatext
    I personally get irritated with such exit pop-ups and so do people i reffered get...i would not advise you to go ahead with this decision...
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  • Profile picture of the author Aira Bongco
    Hey Pete.

    It is a wise decision to have an exit pop-up so you can capture leads. Just be sure that you provide a free product that the traffic is interested in. Sure it will annoy some people, but they are leaving anyway. You still have a chance to win them with your freebie so why not try, right? Who knows, they may even buy your other products once they like your freebie.

    Hope that helps,

    Aira
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  • Profile picture of the author GarrieWilson
    Doesnt matter what we *think* It matters what increases your overall response/actions.

    Test it.

    Garrie
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    • Profile picture of the author swilliams09
      Originally Posted by GarrieWilson View Post

      Doesnt matter what we *think* It matters what increases your overall response/actions.

      Test it.

      Garrie
      I agree with this. Although I hate them with a passion. Usually by the time I'm leaving a site I'm ready to go, I don't want the digital equivalent of "But Wait! There's More!"

      But as an aspiring marketer I understand that what really counts is what works. Test it and see.
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  • Profile picture of the author clslaw
    My thinking on exit pops is that it is a second chance. As Aira has suggested, it's a good time to offer a freebie of some type in exchange for their registration on your mailing list. From there you need to work a little to earn trust and build the relationship. I would suggest putting them on a different list than those who sign-up on the main page. Go a bit slower with them and test to see what kind of results you get.
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  • Profile picture of the author TZ
    Do you enjoy them???

    If you do then go ahead.

    I bet you hate them too.
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  • Profile picture of the author Patrick
    Its a big big world out there with so manyyy people. Some may take the time to read whats in there, some may just get a little annoyed by it. However, even if they get annoyed, they will not close your site, they will close that pop up and go ahead and read the content. ( if people are coming from search engines )

    So I would say go for it !
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  • Profile picture of the author petevamp
    Very Interesting replies on this. Thank you all for your responses. So far it looks like adding the exit pop is winning by a good margin. The one problem I do see with me using this is how is it going to effect those who are actually leaving through one of my affiliated product links the possible buyers. Now I have not used any tools like this so I do not know the full limitations on it.

    I do see it as being beneficial in the long run though since I will be offering a free be for them to optin to my list for those niches. Which is one thing I have been neglecting to do with those particular sites over all. I am actually in the process of building the free reports now for these sites.

    Thanks again for your insights I will definitely be giving it a test. I may test the slide in method first though just to see if that grabs any attention first. Since to me that seems a bit more ethical then a exit pop that is just annoying what might have been potential customers in the long run. Since alot of my traffic these days does come from the serps but also direct visitors. That and because I update my site quite regularly many of the visitors come from feeds as well to read the posts.
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  • Profile picture of the author Aira Bongco
    Okay, good luck with that Pete. PM me if you have problems okay? Good luck.

    Aira
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  • Profile picture of the author oda
    ONE Exit popup, Those sites that have 3,4 or even more just seem desperate to me. Nothing DE-VALUES a $67 product like offering it 3 times gradually reducing to 5 bucks.

    I was at a site the other day and followed 4 exit popups just to see where they lead to, I ended up at the order page with a price that was MORE than the last 2 exit offers. NO credibility at all gained there.

    I just laughed and closed the site.

    1 Exit popup per visitor, per visit MAX, anymore and you just look like a Despo.

    ODA
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    • Profile picture of the author Alan Petersen
      My thoughts... I don't use them and have not tested them so it's just my thought... one or two is fine.

      More than that you're ticking me off... the record I've seen is 10 exit pop-ups!

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    • Profile picture of the author petevamp
      Originally Posted by oda View Post

      ONE Exit popup, Those sites that have 3,4 or even more just seem desperate to me. Nothing DE-VALUES a $67 product like offering it 3 times gradually reducing to 5 bucks.

      I was at a site the other day and followed 4 exit popups just to see where they lead to, I ended up at the order page with a price that was MORE than the last 2 exit offers. NO credibility at all gained there.

      I just laughed and closed the site.

      1 Exit popup per visitor, per visit MAX, anymore and you just look like a Despo.

      ODA
      I have been to those sites my self. I think its funny when they pull that crap because it cant possibly work. If you also noticed the ones like that are also always on the sites claiming to make you thosands of $$ with a simple push of the button.

      I will be simply offering something for them to optin to my list and that is all so I will only be adding one. However I am going to test a slide in first and see how it does. If the slide in doesnt help I may go to the exit pop but not sure yet.
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    • Profile picture of the author clslaw
      Originally Posted by oda View Post

      ONE Exit popup, Those sites that have 3,4 or even more just seem desperate to me. Nothing DE-VALUES a $67 product like offering it 3 times gradually reducing to 5 bucks.

      I was at a site the other day and followed 4 exit popups just to see where they lead to, I ended up at the order page with a price that was MORE than the last 2 exit offers. NO credibility at all gained there.

      I just laughed and closed the site.

      1 Exit popup per visitor, per visit MAX, anymore and you just look like a Despo.

      ODA
      This is an example of a poorly thought out use of an exit pop. As ODA has already noted, repeating the offer in an exit pop at a reducing price also reduces credibility and repeating it multiple times leaves you with no credibility. The site visitor is not likely to appreciate the reduced price because now they are thinking you're totally full of crap.

      I also would avoid more than one exit pop. No one likes them, but the reason they are used is because they do tend to work. To balance between the fact that they can be annoying and risk turning-off a prospect and the fact that you are attempting to establish and build a relationship I'd limit it to one exit pop and offer them something of value in exchange for their e-mail address.

      Think of it like a first date...

      You're eager to "seal the deal" on the first date and invite her back to your place. She declines the offer. Maybe she likes you and is taking it slow. Maybe she thinks you're a "nice guy" but not her type. Maybe she thinks your a freak and wants nothing to do wit you. You can keep pressing her, suggesting her place, the back-seat of your car, a quickie in the park. Maybe she'll say yes. Probably, not. Most likely she now thinks your a desperate stalker and any positive feelings she may have had are forever gone. Plan "B", tell her you really enjoyed the evening and ask whether it would be okay if you called her later in the week.

      One Exit Pop asking for an e-mail = Plan B

      Three and four exit pops repeating the offer at increasingly lower price = FREAK
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  • Profile picture of the author sylarrr
    As I see, exit popups are the lamest and and the most desperate way of marketing. It may have a minor effect on your sales but on the other hand it has mayor drawback on your products credibility.
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  • Profile picture of the author paulie888
    It's not a matter of whether people "like" it or not, you should make an analytical decision based solely on which approach is more profitable, and I think you've already found out through testing that the pop up works better.

    One cannot get emotionally attached to or overly sensitive about how people perceive such things as pop ups, because ultimately you're running a business, and with any business it's just not possible to please everyone.

    Paul
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  • Profile picture of the author John Taylor
    You are not your target market.

    Your personal likes and dislikes should not get in
    the way of deciding on a specific strategy.

    While asking about Exit Pops on a marketing forum
    will get you lots of opinions, opinions alone should
    not inform your decision.

    I'd strongly suggest that you set up a split test on
    your site.

    Page A: With Exit Popup
    Page B: No Exit Popup

    Run the tests for sufficient time to get statistically
    valid data and then analyse your results to see
    which option works for your product, in your market
    and with your traffic.

    John
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  • Profile picture of the author peterhawkins
    They irritate me as a buyer but i still use them on my sales pages as quite plain and simply they work. My angle is i usually offer a half price discount on my exit pop-ups as the ones with only $10 discount didn't convert too well.

    On just one of my sales pages I made an extra $3,700 in 2010 so they do work no matterhow annoying they are!
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    • Profile picture of the author Alexa Smith
      Banned
      Pete,

      It doesn't matter too much what anyone here thinks about them (unless we're your customers!).

      All that matters is what your test-results show when you split-test properly.

      Most people who claim they've "tested exit pop-ups" haven't tested them properly (and it's difficult to do, contrary to popular belief). Specifically, it's terribly easy to imagine that they "work" when you might be better off without one.

      It's easy to assume that pop-ups work simply because they attract some traffic/opt-ins/sales ... but of course this "reasoning" ignores all the people (typically far, far more of them) who would otherwise have returned to the site in future, but understandably don't once they've seen a pop-up. Which is why, in my experience, people who test effectively and thoroughly (which is difficult) tend to abandon their pop-ups.

      My experience is limited, but to be honest, that's actually been the end-result of every effective and thorough test I've seen, myself.

      I believe the commonest mistake people make, when "testing" these, probably relates to the "discount sale exit pop-up": someone sells a $37 product and offers it for $19 in an exit pop-up, makes 100 sales and fools himself into thinking "Well, that's $1,900 I wouldn't have taken without the pop-up"!! :rolleyes: I know it sounds absolutely ludicrous, put like that, but there honestly are people who are naive and gullible enough to imagine that that's a true and valid test and they've "proved there's a benefit", because I've seen some of them posting in forum discussions of the subject (not here!) and saying so. And of course all the sites promoting exit pop-ups present that sort of "logic", too! (Well, they would, wouldn't they?!). :p :rolleyes:
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