Scammed again - My own fault!

by Colin Palfrey 31 replies
I just got caught with yet another scam, and I am unamused.

Basically I forgot to set it so that people couldn't buy one of my products through a PayPal e-check.

You guessed it, they buy with an e-check, return to merchant and download the product...then cancel the e-check!

So I thought I would mention this on here so that you could all check your download set-up, just in case.

On the bright side I do now have his PayPal email address and name, and can make things difficult for him in the future. :rolleyes:

Cheers,
Colin Palfrey
#main internet marketing discussion forum #fault #scammed
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  • Profile picture of the author LilBlackDress
    Thanks for the heads up on that. Where are the settings to allow or not allow echeck?
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  • Profile picture of the author Snow_Predator
    fool me once shame on you
    fool me twice shame on me

    pretty sure that's how it goes anyway :p
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  • Profile picture of the author Paul Myers
    Just a note for folks who might think this is common...

    I rarely have any trouble with e-checks. I've had one that bounced in the past 4 years, and the woman emailed me asking how to fix it. Some sort of glitch with her bank, apparently. She did correct it, and without me ever having to ask. Other than that, it's the same as any other transaction as far as I'm concerned.

    Some people do have regular problems like you've described, though. I'm not sure what causes the difference, but it's real. Some shopping cart software, like RAP, will hold delivery until the check clears. If you run into this often, that might be one way to go.


    Paul
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  • Profile picture of the author Colin Palfrey
    Here is how I blocked them for good.

    Open up PayPal and click on "Profile". Next click "My Selling Tools" and then "Block Payments".

    From there you can turn echecks off, and block the scheming turds from doing it again.

    Paul,

    I appreciate that for some people they may work well, but I like to head this sort of thing off as soon as possible, and after costing me money I will simply block it all together.

    Cheers,
    Colin Palfrey
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    • Profile picture of the author dgordon76
      Originally Posted by Colin Palfrey View Post

      Here is how I blocked them for good.

      Open up PayPal and click on "Profile". Next click "My Selling Tools" and then "Block Payments".

      From there you can turn echecks off, and block the scheming turds from doing it again.

      Paul,

      I appreciate that for some people they may work well, but I like to head this sort of thing off as soon as possible, and after costing me money I will simply block it all together.

      Cheers,
      Colin Palfrey
      Thank you for the heads up on that Collin. Very much appreciated.
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    • Profile picture of the author Diane S
      Originally Posted by Colin Palfrey View Post

      Here is how I blocked them for good.

      Open up PayPal and click on "Profile". Next click "My Selling Tools" and then "Block Payments".

      From there you can turn echecks off, and block the scheming turds from doing it again.
      Thanks for the instructions! I am running to my paypal profile now...
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  • Profile picture of the author Launchevity
    So sorry this happened to you - I've been quite lucky as I haven't experienced this yet but I guess I've just been lucky. DLGuard sounds like the perfect solution. I really have to look into that!
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    Kristi Patrice Carter
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  • Profile picture of the author sbucciarel
    Banned
    Yeah ... DLGuard is the solution to that problem. You can take echecks but they don't get the download until it clears.
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  • Profile picture of the author Kwerk
    Since ClickBank also allows Paypal payments, is there a way to tell CB which Paypal methods I as a seller will allow?
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  • Profile picture of the author tpw
    I have taken echecks over the years as well. I have never had an incident with echecks at all.
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    Bill Platt, Oklahoma USA, PlattPublishing.com
    Publish Coloring Books for Profit (WSOTD 7-30-2015)
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    • Profile picture of the author Colin Palfrey
      Originally Posted by tpw View Post

      I have taken echecks over the years as well. I have never had an incident with echecks at all.
      Yes but my point was, if he got away with it once he will be trying it with other WSOs. Especially as he is a regular here.

      It was only my wife that restrained me from jumping on a plain last time something like this happened, so I have to cut off the possibility of it happening again.

      Admittedly this is nowhere near as bad as the piracy issue, but it really annoys me all the same. I am a Warrior in the truest sense, and constantly have to fight the edge to kick butt.

      DLGuard will be set up by tonight and echecks are already blocked. This may upset some people, but continuing to rip me off is going to cause someone alot more irritation before long.

      Cheers,
      Colin Palfrey
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      • Profile picture of the author Paul Myers
        Colin,

        Dude, you need to learn to meditate or something. Or maybe medicate, with some of your island's lovely liquid exportables. Our Mr Riley could offer some suggestions on those lines, I suspect.

        I had a refund request today you'd have had a canary over. Guy said he already had most of the stuff in the ... wait for it ... folder full of unadvertised bonuses. As in, stuff he didn't even know he was getting when he hit the order button.

        I just gave him his refund and had a chuckle over how easily distracted some people are. Or how easily distracted they think I am. Whatev...

        Ooooo. Shiny!


        Paul
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        • Profile picture of the author Michael Mayo
          Originally Posted by Paul Myers View Post

          Colin,

          Dude, you need to learn to meditate or something. Or maybe medicate, with some of your island's lovely liquid exportables. Our Mr Riley could offer some suggestions on those lines, I suspect.

          I had a refund request today you'd have had a canary over. Guy said he already had most of the stuff in the ... wait for it ... folder full of unadvertised bonuses. As in, stuff he didn't even know he was getting when he hit the order button.

          I just gave him his refund and had a chuckle over how easily distracted some people are. Or how easily distracted they think I am. Whatev...

          Ooooo. Shiny!


          Paul
          Paul, I've had the same thing happen before and after I refunded the
          person two days later he contacted me to tell me that my software
          program didn't work...Duh.. (I disabled it when I refunded). I repled
          informing him that it happened because he received a refund.

          He replied that he tried to repurchase the product and couldn't.
          (I had blocked him)

          I sent him a 10 day trial version Free for him to try and unblocked him from
          being able to purchase. This guy has purchased nearly everything I have
          created since...lol

          Gotta Love It, You just never know which way the wind will blow?

          The value of this customer is nearly $450.

          Have a Great Day!
          Michael
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          • Profile picture of the author Colin Palfrey
            Originally Posted by Michael Mayo View Post

            Gotta Love It, You just never know which way the wind will blow?
            Michael,

            Well if this one contacts me again I shall phone him up, drop trow, and he can hear exactly which way the wind blows.

            Cheers,
            Colin Palfrey
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  • Profile picture of the author Colin Palfrey
    Paul,

    I am busy self medicating with Guinness as we speak, and already the world looks better.

    I don't actually mind refund requests and they have never bothered me. It is the sneakiness and grrr...back to the medication I think!

    Cheers,
    Colin Palfrey
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  • Profile picture of the author Ian Malone
    Originally Posted by Colin Palfrey View Post

    I just got caught with yet another scam, and I am unamused.

    Basically I forgot to set it so that people couldn't buy one of my products through a PayPal e-check.

    You guessed it, they buy with an e-check, return to merchant and download the product...then cancel the e-check!

    So I thought I would mention this on here so that you could all check your download set-up, just in case.

    On the bright side I do now have his PayPal email address and name, and can make things difficult for him in the future. :rolleyes:

    Cheers,
    Colin Palfrey
    I personally would send him a polite email explaining the problem as it might be a genuine issue and might be able to get resolved if you get no joy from it then i would report them to paypal and they will look into it for you
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  • Profile picture of the author mysterrio
    Originally Posted by Colin Palfrey View Post

    I just got caught with yet another scam, and I am unamused.

    Basically I forgot to set it so that people couldn't buy one of my products through a PayPal e-check.

    You guessed it, they buy with an e-check, return to merchant and download the product...then cancel the e-check!

    So I thought I would mention this on here so that you could all check your download set-up, just in case.

    On the bright side I do now have his PayPal email address and name, and can make things difficult for him in the future. :rolleyes:

    Cheers,
    Colin Palfrey
    COLIN,

    I just had a problem with Paypal and it was with a hosting service subscription. They made me sign up to give them money every year - as a renewal payment.

    Anyway- both the company and paypal did give my money back BUT - here is what paypal told me and I think it is important
    Paypal said: "If it is a product we can refund it - but if it is a service we can not as it is not covered in the buyer protection."

    So my thought would be - find a way to sell a SERVICE and includethe product as a part of that service.

    Just a thought....any one else have anything to say here?
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  • Profile picture of the author khut
    I just had something similar happen to me for the first time today. I sold a personalized video to someone a few days ago, the buyer sent me an email thanking me for the video and speed of delivery, but then today I received the following message from paypal

    "We were recently notified that a payment you received was reversed by the buyer's bank."

    I'm not sure if this was caused by lack of funds, or if the buyer was able to reverse the funds somehow?
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  • Profile picture of the author shuvo
    Feeling sorry for the incident happened to you and thanks for sharing it here and I hope it will make us more cautious.
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  • Profile picture of the author AverageGuy
    unfortunately, I had many problems with echecks. so, I just disabled echeck. maybe just I'm unlucky.



    david
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  • Profile picture of the author konradbraun
    Hmmm... I had a guy purchase SEO services from me and he would stack it up and get a ton of services at once. I was pleazed to see this... only to find out that his echeck bounced AFTER my worker had sent him all the reports.

    Somehow this happened again... I guess the worker did not realize that this same guy had done it before... so he was going the extra mile for this guy and treated him like a regular paying customer. Again... after reports were sent... his payment bounced.

    I was getting really irritated and basically flagged this guy in my system... I lost hundreds of dollars (probably close to a grant).

    Anyways... he shows up the third time... this time he gets upset that his order is not getting done in time. We purposefully dragged it out JUST in case his payment bounced again.
    Well... turns out that this time the payment went through just fine. What am I to do now?

    Aside from that though I agree with Paul: with 1000s of transactions so far... I really can't say I have had any problems with that.
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    • Profile picture of the author AverageGuy
      Originally Posted by konradbraun View Post

      Anyways... he shows up the third time... this time he gets upset that his order is not getting done in time. We purposefully dragged it out JUST in case his payment bounced again.
      Well... turns out that this time the payment went through just fine. What am I to do now?
      why don't you ask this "client" clear the first 2 echecks first?


      david
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  • Profile picture of the author ex9to5guy
    you live and you learn...time to move on and make $$
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  • Profile picture of the author GarrieWilson
    If you postpone delivery when people use echecks, make sure you mention it on the sales page and even tell about instant payments with PayPal and echecks.

    I've had people get mad over it a few times and I don't really blame them.

    -g
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    • Profile picture of the author Michael Mayo
      Originally Posted by GarrieWilson View Post

      If you postpone delivery when people use echecks, make sure you mention it on the sales page and even tell about instant payments with PayPal and echecks.

      I've had people get mad over it a few times and I don't really blame them.

      -g
      Gary, Good point!
      I do this on sites where I accept e-checks.

      I allow them to enter their info and proceed to check out. During this
      transition time I remind them that the Download link will be delivered when
      the transaction is completed. I also inform them that the transaction may
      take between 3-5 business days and they will receive a confirmation email
      when the transaction has been approved by their bank.

      To me, It seems like a no brainer for both parties involved.

      Hey, I could be wrong. :rolleyes:
      Have a Great Day!
      Michael
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  • Profile picture of the author Kevin Tan
    Don't be so hard on yourself. Just learn from
    the lesson and move on. There are always
    going to be cheap people out there like the
    one you encountered. Don't let them spoil
    your mood.
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    Let emotions serve you and not enslave you.

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    • Profile picture of the author Sunnybeach7
      Thanks for the tip.

      Not having used PayPal yet in this way, that would be something I wouldn't have known to look for.
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    • Profile picture of the author Richard Van
      Originally Posted by Kevin. View Post

      Don't be so hard on yourself. Just learn from
      the lesson and move on. There are always
      going to be cheap people out there like the
      one you encountered. Don't let them spoil
      your mood.
      Didn't you see, he's drinking a lovely pint of the brown, from the very island that creates it in it's most beautiful form.

      He will be fine now, of that I am positive.

      Cheers Colin, I'll be in Dublin for St Patricks. I'm not full Irish but half and half. Dads coming with me, Mum will stay at home!

      Now however I have a problem, it's 8.30am and I fancy a Guinness.
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      Wibble, bark, my old man's a mushroom etc...

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  • Profile picture of the author supergenie13
    Hi Colin,

    Thank you very much for the warning and making people aware. Not everyone is a Guru or years online, I am new and need to be aware.

    I learned very quickly to be careful.

    Thanks again and kind regards.

    Herman
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