Is Siber Systems-Roboform shooting itself in the foot?
So I'm doing what a lot of people are doing...going back to an older verion of Roboform, which works just fine. In fact, if I never get another update to Roboform I will be perfectly content to run it the way it is.
How some companies can be so stupid. They have the number one product of its kind and they insist on pricing themselves directly into their competition's strong suit. Most other users I've read on the various forums never gave Roboform a thought. It's always been there, always a part of their daily online experience, a product they can't be without, and simply the best password/private info minder out there.
Now, they're starting to look around. They're angry. They feel like they've been lied to. I know I feel that way.
I can empathize with a company being squeezed into doing something to increase its revenue. This isn't the way to do it. Long time customers should continue to get free updates. New customers would have to accept the annual renewal fee, but at least they'd know it going in. And if Jon Leger can get $77 a year for one or more of his programs, as an example, Siber Systems should certainly be able to get $20 a year for Roboform.
But not from longtime customers who were promised never to have to pay for the product again.
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