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is ClickBank the best service to use to sell something on your site?

by bettinlocks
13 replies
whats up everyone...been lookin around the forums for a week or so now and you guys have inspired me to make a site so thanks you are all awesome

however im about to launch a website that offers a service. with this service I want to be able to offer a refund to the customer if they are unsatisfied with the purchase. the refund requests could within only a few hours of the initial
purchase. there could be many refunds happening, is there any precautions against this?

if clickbank wont allow this is there any other service like clickbank that would?

thanks for all your help
#clickbank #sell #service #site
  • Profile picture of the author Dan C. Rinnert
    If you're selling a service, using PayPal directly may be your best bet. ClickBank is best used for downloadable products.

    If you expect a high refund rate, maybe you need to reconsider your service?
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    • Profile picture of the author GMM
      Why would you offer a service if you are expecting a high refund rate before you even launch. If you get a high rate of refunds that is not going to help build a customer base and will only get you a bad name. Could adversely affect your Paypal account as well.
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      • Profile picture of the author renukoot
        Boss,

        This sounds dangerous, a service which offer high refunds are normally not preferred by any Product provider and even by the Payment provider Industry. These also will not help you to run your business for long time.

        Thanks & Regards
        Abhishek Srivastava
        (www.needtruehelp.com - 1st Shopper Approved Member selling Website Traffic)
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  • Profile picture of the author E. Brian Rose
    Originally Posted by bettinlocks View Post

    the refund requests could within only a few hours of the initial purchase.
    Sounds like when I started my now defunct male gigolo service.
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    Founder of JVZoo. All around good guy :)

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    • Profile picture of the author Dan C. Rinnert
      Originally Posted by E. Brian Rose View Post

      Sounds like when I started my now defunct male gigolo service.
      Really? I would think that a failed male gigolo service would have a high refund rate within minutes. If the customer was occupied for hours, I would have expected a low refund rate and a high retention rate.
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      • Profile picture of the author E. Brian Rose
        Originally Posted by Dan C. Rinnert View Post

        Really? I would think that a failed male gigolo service would have a high refund rate within minutes. If the customer was occupied for hours, I would have expected a low refund rate and a high retention rate.
        The hours leading up to the refund requests were fine. It was something about my crying like a baby that they didn't like at the end.
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        • Profile picture of the author Dan C. Rinnert
          Originally Posted by E. Brian Rose View Post

          The hours leading up to the refund requests were fine. It was something about my crying like a baby that they didn't like at the end.
          Maybe the OP will sell you some advice for dealing with that.
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  • Profile picture of the author bettinlocks
    so PayPal will be better for strictly services? do you know if they have a cap on the amount of refunds being issued?

    and yes i know offering a service with a high refund rate could be a bad idea, but im offering quick advice for someone, and i want to guarantee my service. if for some reason the advice doesnt work i want to offer a quick refund.
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  • Profile picture of the author bettinlocks
    hahaha im glad you guys are having a good time talking about gigolo services but can any one give me any insight on the subject of paypal refunds? has anyone heard anything about accounts being shut down due to too many refunds?
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    • Profile picture of the author Dan C. Rinnert
      Originally Posted by bettinlocks View Post

      hahaha im glad you guys are having a good time talking about gigolo services but can any one give me any insight on the subject of paypal refunds? has anyone heard anything about accounts being shut down due to too many refunds?
      If you have a high refund rate, you risk any payment processor either shutting you down or raising your processing fees.

      Plus, at some point, if I recall correctly, PayPal will be passing the refund costs on to sellers. That is, when a refund is processed, there is a transaction fee. So, whenever that kicks in, if you have a high refund rate, you're going to be losing money. You won't just lose what they paid you, you will also have to cover the refund transaction cost.

      So, for example, if a refund transaction costs 25 cents, for every 100 refunds you get, it will cost you $25.
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    • Profile picture of the author E. Brian Rose
      Originally Posted by bettinlocks View Post

      has anyone heard anything about accounts being shut down due to too many refunds?
      Yes, every payment processor looks after their own butts and will shut down accounts that are troublesome. "Too many refunds" could have you fall into that category.

      You are getting upset that we are cracking jokes in your thread, but the real joke is that you are considering launching a business that you feel confident will result in "too many refunds".
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  • Profile picture of the author Istvan Horvath
    You already got the best advice: if you know you will have a lot of refunds... don't event bother to start that "service site". It is that simple.

    You may want to re-think your business plan...
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    • Profile picture of the author Dan C. Rinnert
      Can you restructure your service?

      We don't know what kind of advice you wanted to sell, but let's say it's dating advice.

      In this example, why not offer free dating advice? People can ask for advice anonymously, and then you post the question and your response.

      You could monetize with ads, AdSense, CPA offers, etc. You could promote dating sites, dating advice books, or even write your own book and sell it.
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