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Strange Problem Acessing a Website

by Talltom1
13 replies
OK gurus,

I've got one that's got me pulling my hair out. I have a specific website (doesn't matter which page of the site) that I simply can't access.

I've poked around in my computer, firewall, anti-virus, etc. checked my Firefox and IE browser settings - no 'smoking gun'.

When I attempt to access the site, FF and IE come back and say that it cannot display the page.

However, if I pull out my Blackberry, the site comes up just fine.

As a webmaster, I know that I can configure my .htaccess file to prevent specific IP addresses from accessing my site - but that would be a far-fetched scenario in this case.

Anybody got ideas?
#acessing #problem #strange #website
  • Profile picture of the author renukoot
    Hi,

    This may be a problem of an ISP. Sometimes back this happen to me, while I was able to access the site from an different IP, I not able to access my site from home IP. Then I trace the route and during the process find out that one of ISP was blocking the site due to some technical issues. I had to contact them, and after a day it restored to normal.
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  • Profile picture of the author Michael Mayo
    Hi Tom,
    PM me the link and I'll check it out if you would like.

    Have a Great Day!
    Michael
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  • Profile picture of the author Linda_C
    Have you tried accessing the site from a computer at another location? Like, go to a computer store or internet cafe (anywhere you can get Internet access) and try to load the site. That will tell you if the problem is happening just on your computer, your connection, or happening to everyone. Once you know that, you can contact the site owner (if it's not you) or the host (if it's your site) and tell them what's happening.
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  • Profile picture of the author Michael Mayo
    Hi Tom, I had no problem loading the page.

    Sent you a PM.

    Have a Great Day!
    Michael
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  • Profile picture of the author O0o0O
    They probably banned your IP address. Try visiting the site from another location. That should solve the problem.
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  • Profile picture of the author Michael Mayo
    Tom,
    Try visiting the site through this proxy on your office computer.
    Hide My Ass! Free Proxy and Privacy Tools - Surf The Web Anonymously

    It's easy just enter the site url once you're there.
    That will tell you if it is an IP problem or if it's a relaying problem.

    Have a Great Day!
    Michael
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  • Profile picture of the author Talltom1
    Michael,

    The proxy worked like a charm. So I suspect it might be my ISP???
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    • Profile picture of the author Michael Mayo
      Originally Posted by Talltom1 View Post

      Michael,

      The proxy worked like a charm. So I suspect it might be my ISP???
      Must be!

      Have a Great Day!
      Michael
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  • Profile picture of the author Sweely99
    I'm willing to help you out as well. Send me the URL!

    Or just post in the thread and I'm sure you'll get lots of responses.
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  • Profile picture of the author Michael Mayo
    Oh, You might try resetting your office router and hubs.

    ~MM~
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    • Profile picture of the author Talltom1
      Originally Posted by Michael Mayo View Post

      Oh, You might try resetting your office router and hubs.

      ~MM~
      Good Idea - I know they have that capability of blocking IP addresses...but really, do they ship from the factory with this specific website blocked?

      BTW, for those of you who were asking, I'm trying to get on the www.7Search.com website.

      I know it's reachable, as I said, I can get there on my blackberry, just not on the office computers.

      So, next I'll check the routers and then contact Comcast (the ISP).

      Talltom
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      • Profile picture of the author 7SearchBrad
        Originally Posted by Talltom1 View Post

        Good Idea - I know they have that capability of blocking IP addresses...but really, do they ship from the factory with this specific website blocked?

        BTW, for those of you who were asking, I'm trying to get on the www.7Search.com website.

        I know it's reachable, as I said, I can get there on my blackberry, just not on the office computers.

        So, next I'll check the routers and then contact Comcast (the ISP).

        Talltom
        Hi TAllTom,

        You may want to also be sure that your work firewalls are not blocking 7Search.com if this is the only site you can't access. Be sure that we are listed in your trusted sites.
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  • Profile picture of the author smadso
    you can check your routing to the site..

    if your using windows iopen a command prompt and type

    tracert <sitename>

    ie.. for bbc.co.uk

    tracert bbc.co.uk

    See where it fails then send the logs to your isp to fix.. normally its a router needs reset on there network..
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