Help me fix this non-performing web-site (Physical Product).

7 replies
Hi :-)

A buddy of mine has a business marketing a very specific physical product.

The URL is Boogie Heads -- chroma key green screen entertainment.

When you check out the site, you'll see that, while he is marketing to a very specific niche, he does have a pretty big hammer ( I believe), that being his mention on "The Big Idea", with Donny Deutsch.

He has the usual set of problems:

How to find customers for this product (which has no real pool of keywords), how to drive those customers to his web-site, and how to translate that traffic into real sales.

I'd like to be able to give him some advice, but I'm sort of stumped, given the nature of his product. Since you guys possess a wealth of knowledge beyond my own, I wanted to see what you all had to say about it.

Thanks,

KT
#drive sales #fix #nonperforming #physical #physical product #product #website #website critique
  • Profile picture of the author Loren Woirhaye
    His problem is creating a market for a big-ticket "idea"
    product.

    - People would buy this to make money, right?
    does he have a customizable marketing system they can use to get gigs?
    If I were gonna drop $20k into this I would want that. I see that there
    is a claim that they have a support line to help with marketing, but that's
    a far cry from a demonstated direct mail lead-generating system.

    - Does he have numbers, graphs and all that to prove this is
    a better investment than inflatable jumpers, ice-cream trucks,
    and so forth?

    - Can he prove it's better than a carpet-cleaning franchise in
    terms of demand and profitability?

    - is he really asking people to take a $20k gamble on a gimmick
    like this just because it was on TV?

    He has a long way to go before most people believe they will find
    it easy to find "parties" where people will have $4k to invest in
    you showing up with a "boogie heads" rig. There's a big, big credibility
    problem with claiming such entertainment gigs are easy to come by.

    The problem here is lack of proof.
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  • Profile picture of the author Charles Harper
    I am with Loren. We are not talking marketing, we are talking net present value in the simplest sense. In other words, what are the expected net cash flows in years one, two, three and four? Does the present value of those cash flows outstrip the initial investment. Considering the average time horizon of investments, does boogie heads provide a reasonable investment.

    Now if what I said sounds a bit complicated, it is. However, that is the question that you need to answer because you are looking for investors. Now simplifying that is the job of the franchisor and getting the prospective franchisee hooked on the concept, knowing that the numbers behind them are solid.

    You do that by telling people, as Loren said when the investment pays for itself or is expected to. Tell them about why they should expect that. Then you either have something to enhance your sales letter or you have an objection to overcome. Depending on what the NPV is, you could have either one.

    I think that in this case, marketing is right in there and cannot be separated from the finance/investment end.

    The last thing this dude (and Donny Deutch for that fact) wants are investors/franchisees who were hooked by the flair and then didn't pay attention to the numbers.

    Charles
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    • Profile picture of the author KeepTrying
      Originally Posted by Charles Harper View Post

      I am with Loren. We are not talking marketing, we are talking net present value in the simplest sense. In other words, what are the expected net cash flows in years one, two, three and four? Does the present value of those cash flows outstrip the initial investment. Considering the average time horizon of investments, does boogie heads provide a reasonable investment.

      Now if what I said sounds a bit complicated, it is. However, that is the question that you need to answer because you are looking for investors. Now simplifying that is the job of the franchisor and getting the prospective franchisee hooked on the concept, knowing that the numbers behind them are solid.

      You do that by telling people, as Loren said when the investment pays for itself or is expected to. Tell them about why they should expect that. Then you either have something to enhance your sales letter or you have an objection to overcome. Depending on what the NPV is, you could have either one.

      I think that in this case, marketing is right in there and cannot be separated from the finance/investment end.

      The last thing this dude (and Donny Deutch for that fact) wants are investors/franchisees who were hooked by the flair and then didn't pay attention to the numbers.

      Charles
      Insightful...

      The time horizon is actually pretty short, I understand.

      Operators typically earn $500-1500 per event, so it could be longer or shorter depending on the individual.

      Thanks for the comments. :-)

      KT
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  • Profile picture of the author KeepTrying
    Good points...

    As for proof, would you more readily accept a chart or graph, versus the TV mention?

    My thought is that ANY of the other "proofs" can be manufactured easily, thus their legitimacy is in question.

    What might work better could be testimonials from people who have actually bought the equipment, and are putting it to profitable use, as well as videos of actual events where prospects can see the long lines of people waiting to "Boogie"...I'd be interested in hearing your thoughts on that.

    Thanks for the reply. :-)
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    • Profile picture of the author Loren Woirhaye
      Originally Posted by KeepTrying View Post

      Good points...

      As for proof, would you more readily accept a chart or graph, versus the TV mention?

      My thought is that ANY of the other "proofs" can be manufactured easily, thus their legitimacy is in question.
      Proof is in the mind of the reader. Look at the financial mailings from
      Martin Weiss and others. Packed with figures to invite the number
      crunchers to do the math... and impress the hell out of the rest who
      think ,"well, they've certainly got this figured out."

      Your client needs to give the appearance of veracity, as if success
      with the business is a sure thing, but with caveats because obviously
      some local markets will not be porfitable and to claim otherwise would
      undermine the proof.

      Herschell Gordon Lewis has a word for it - "verisimiltude" - the
      appearance of truth. Real truth is for philosophers. Marketers
      traffic in appearances.
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  • Profile picture of the author Rob Canyon
    KT,

    Love the concept, but....

    Okay, the way to do this is as follows... Rather that just building boogie
    rigs, I'm going to assume that your clients likes running around to kids
    parties and other events with his/her own rig aka 'Boogie Head business'.

    Note... if he/she doesn't then there's a problem... Houston.

    Anyways, the whole primary business should be about the owner creating a
    great little business that gets better and better paying clients with greater
    and greater celebrity attached to the names of the clients.

    And this is done with testimonials. Upgrade your testimonials = upgrade
    your client list (and visa versa).

    And the whole reason people might want a Boogie Head rig is to get a turn
    key business just like the owner... (the secondary business for the
    BH rig building owner)

    So I would IMHO hide the entire website from plain view and only create a
    great squeeze page with a Boogie Head video on it... looking for business
    opportunity buyers.

    Then, because its videos, I'd figure out how to video adults doing Boogie
    Head videos and put them on YouTube (maybe weekly) to get traffic back
    to the squeeze page...

    Just a thought.

    Cheers,

    Rob
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    • Profile picture of the author KeepTrying
      Originally Posted by Rob Canyon View Post

      KT,

      Love the concept, but....

      Okay, the way to do this is as follows... Rather that just building boogie
      rigs, I'm going to assume that your clients likes running around to kids
      parties and other events with his/her own rig aka 'Boogie Head business'.

      Note... if he/she doesn't then there's a problem... Houston.

      Anyways, the whole primary business should be about the owner creating a
      great little business that gets better and better paying clients with greater
      and greater celebrity attached to the names of the clients.

      And this is done with testimonials. Upgrade your testimonials = upgrade
      your client list (and visa versa).

      And the whole reason people might want a Boogie Head rig is to get a turn
      key business just like the owner... (the secondary business for the
      BH rig building owner)

      So I would IMHO hide the entire website from plain view and only create a
      great squeeze page with a Boogie Head video on it... looking for business
      opportunity buyers.

      Then, because its videos, I'd figure out how to video adults doing Boogie
      Head videos and put them on YouTube (maybe weekly) to get traffic back
      to the squeeze page...

      Just a thought.

      Cheers,

      Rob
      You may have hit on it exactly, Rob...

      I just had a conversation with the site owner. He said that BY FAR his greatest number of conversions were from people who actually saw the item, in person, in use at an event.

      Though he does get some traffic, mostly "bounced" from people who were looking for his competitors, and liked his product/service better, those sales are less frequent than the "seen-it-live" variety.

      He IS successful "as is"...the real question is more to do with how "scalable" could it be?
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