Doing reviews on CB products

36 replies
I am wanting to do reviews on some CB or similar products. I also want to try some snipper sites. I feel that in many cases, you need to know the product to write a honest review that people wont see through.

Do vendors commonly give you a copy ?

I read on anther forum to just buy it, and refund it. I don't think that is really fare. If I was clickbank and saw someone make 5 buys and claim 5 refunds, i would not be impressed and close their account.

Any idea's from experience please?

Thank you all so much for helping a newbie so much.
#products #reviews
  • Profile picture of the author omrishabbat
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    • Profile picture of the author bretski
      I think that if you serial refund on CB you stand a pretty good chance of getting banned from future purchases. If nothing else, it is unethical and a good way of having vendors on here jump on you and cut off your oxygen supply... yes, there are many vendors on this forum.
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by Ducksauce View Post

    Do vendors commonly give you a copy ?
    It depends how you ask.

    They normally give me a copy.

    If it helps, here's how I ask: I just send them an email (if there's no contact address showing on their sales page, try "admin", "info" and "support" at theirdomain.com - one or more copies will normally reach them), explaining all the following:-

    (i) Who I am and what I've done before (giving links so they can verify);

    (ii) What my potential interest is in their product, why I'm able to promote a product in their niche and why I think from their sales page that theirs might exactly fit the bill for my (potential) customers;

    (iii) How I'd propose to market their product ... I'm really specific: I don't just say "by article marketing" or "by PPC marketing" - anyone can say that - I mention my existing lists, my experience, the marketing techniques I've previously found valuable in the niche (if applicable) and so on: I mention three or four approaches, the last one of which is designed to come across as a bit "unusual and different" and "get them thinking";

    (iv) The research I've done in the niche (i.e. making sure they know that I've done some!);

    (v) The domain-names I already own in the niche;

    (vi) A specific question I have about the product which is designed to draw an answer and at the same time demonstrate that I know what I'm talking about (not just "what the conversion rate is?" because I want to demonstrate that I'm aware that their average conversion rate will have absolutely nothing to do with the conversion rate for my traffic anyway, so that's a really bad question to ask in the first instance).

    The more you present yourself as someone to be taken seriously, the more likely they are to take you seriously.

    My overall aim is to leave them feeling "Wow, I certainly don't want to let this affiliate pick someone else's product instead of mine".

    (I confess, if I were a vendor, deciding to whom to give free review copies, rightly or wrongly I'd be asking myself "If they can't sell themselves enough to me, as a prospective business associate, for me even to take them seriously, how good are they likely to be at selling my product?").

    Originally Posted by Ducksauce View Post

    I read on anther forum to just buy it, and refund it.
    This is absolutely appalling advice, and will rightly get someone banned from Clickbank if they make a habit of it.

    If I do ever buy someone's product through my own affiliate-link for purposes of deciding whether or not to promote it as an affiliate, if I decide that it's no use at all to me for that purpose (for whatever reason - not necessarily but sometimes because it's crap), I never ask for a refund. Because the purpose for which I bought it was "reviewing it", and I've done that.

    As far as I was concerned (even if not as far as my potential customers might be concerned), it was fit for the purpose for which I bought it, because that purpose was simply "looking at it" and I did that. And of course it's a legitimately tax-deductible business expense for me anyway, so who cares?
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    • Profile picture of the author LB
      As a rather successful CB vendor (having sold multiple products over the years and reached Premiere Elite status), I can say that THIS is the approach you want to take to get review copies.

      I've received hundreds, perhaps thousands, of review requests over time. While I have a certain level of "it can only help" attitude towards people asking for review copies, it has worn thin over time because of how lackluster the requests have become.

      The average review request looks like this.

      "Do you offer review copies for affiliates?"

      I then tell them I sometimes do.

      "k, send me one plz."

      That's about it.

      Alternatively, I get the "I plan on sending thousands of visitors daily to your site if I can get a review copy" request fairly often. I can say that not one of these people ever shared the basics of where this traffic would come from (simply PPC, SEO, articles, etc.) and have equally failed to ever deliver upon said traffic.

      In short, what Alexa has posted will get you results and respect even if you never sell a single thing.



      Originally Posted by Alexa Smith View Post

      It depends how you ask.

      They normally give me a copy.

      If it helps, here's how I ask: I just send them an email (if there's no contact address showing on their sales page, try "admin", "info" and "support" at theirdomain.com - one or more copies will normally reach them), explaining all the following:-

      (i) Who I am and what I've done before (giving links so they can verify);

      (ii) What my potential interest is in their product, why I'm able to promote a product in their niche and why I think from their sales page that theirs might exactly fit the bill for my (potential) customers;

      (iii) How I'd propose to market their product ... I'm really specific: I don't just say "by article marketing" or "by PPC marketing" - anyone can say that - I mention my existing lists, my experience, the marketing techniques I've previously found valuable in the niche (if applicable) and so on: I mention three or four approaches, the last one of which is designed to come across as a bit "unusual and different" and "get them thinking";

      (iv) The research I've done in the niche (i.e. making sure they know that I've done some!);

      (v) The domain-names I already own in the niche;

      (vi) A specific question I have about the product which is designed to draw an answer and at the same time demonstrate that I know what I'm talking about (not just "what the conversion rate is?" because I want to demonstrate that I'm aware that their average conversion rate will have absolutely nothing to do with the conversion rate for my traffic anyway, so that's a really bad question to ask in the first instance).

      The more you present yourself as someone to be taken seriously, the more likely they are to take you seriously.

      My overall aim is to leave them feeling "Wow, I certainly don't want to let this affiliate pick someone else's product instead of mine".

      (I confess, if I were a vendor, deciding to whom to give free review copies, rightly or wrongly I'd be asking myself "If they can't sell themselves enough to me, as a prospective business associate, for me even to take them seriously, how good are they likely to be at selling my product?").



      This is absolutely appalling advice, and will rightly get someone banned from Clickbank if they make a habit of it.

      If I do ever buy someone's product through my own affiliate-link for purposes of deciding whether or not to promote it as an affiliate, if I decide that it's no use at all to me for that purpose (for whatever reason - not necessarily but sometimes because it's crap), I never ask for a refund. Because the purpose for which I bought it was "reviewing it", and I've done that.

      As far as I was concerned (even if not as far as my potential customers might be concerned), it was fit for the purpose for which I bought it, because that purpose was simply "looking at it" and I did that. And of course it's a legitimately tax-deductible business expense for me anyway, so who cares?
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    • Profile picture of the author Alex Barboza
      Thanks a lot for this tips. I 'll put them to use right away. Btw, these are the kind of posts that get me checking the Warrior Forum everyday

      Originally Posted by Alexa Smith View Post

      It depends how you ask.

      They normally give me a copy.

      If it helps, here's how I ask: I just send them an email (if there's no contact address showing on their sales page, try "admin", "info" and "support" at theirdomain.com - one or more copies will normally reach them), explaining all the following:-

      (i) Who I am and what I've done before (giving links so they can verify);

      (ii) What my potential interest is in their product, why I'm able to promote a product in their niche and why I think from their sales page that theirs might exactly fit the bill for my (potential) customers;

      (iii) How I'd propose to market their product ... I'm really specific: I don't just say "by article marketing" or "by PPC marketing" - anyone can say that - I mention my existing lists, my experience, the marketing techniques I've previously found valuable in the niche (if applicable) and so on: I mention three or four approaches, the last one of which is designed to come across as a bit "unusual and different" and "get them thinking";

      (iv) The research I've done in the niche (i.e. making sure they know that I've done some!);

      (v) The domain-names I already own in the niche;

      (vi) A specific question I have about the product which is designed to draw an answer and at the same time demonstrate that I know what I'm talking about (not just "what the conversion rate is?" because I want to demonstrate that I'm aware that their average conversion rate will have absolutely nothing to do with the conversion rate for my traffic anyway, so that's a really bad question to ask in the first instance).

      The more you present yourself as someone to be taken seriously, the more likely they are to take you seriously.

      My overall aim is to leave them feeling "Wow, I certainly don't want to let this affiliate pick someone else's product instead of mine".

      (I confess, if I were a vendor, deciding to whom to give free review copies, rightly or wrongly I'd be asking myself "If they can't sell themselves enough to me, as a prospective business associate, for me even to take them seriously, how good are they likely to be at selling my product?").



      This is absolutely appalling advice, and will rightly get someone banned from Clickbank if they make a habit of it.

      If I do ever buy someone's product through my own affiliate-link for purposes of deciding whether or not to promote it as an affiliate, if I decide that it's no use at all to me for that purpose (for whatever reason - not necessarily but sometimes because it's crap), I never ask for a refund. Because the purpose for which I bought it was "reviewing it", and I've done that.

      As far as I was concerned (even if not as far as my potential customers might be concerned), it was fit for the purpose for which I bought it, because that purpose was simply "looking at it" and I did that. And of course it's a legitimately tax-deductible business expense for me anyway, so who cares?
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  • Profile picture of the author JamesGw
    You'll most likely get a copy if you ask for one. That said, going for the keyword "CB Product Review" might be a hassle, since it's usually cluttered with other affiliates doing the same crap and trying to SEO it.
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    • Profile picture of the author sylviad
      Alexa has pretty much given you all you need to know. In fact, she goes much farther with her requests than I ever have, so I'd say, find the approach that works for you and gets you the results you want.

      Not sure that she mentioned it, but I would sign up as an affiliate first before asking. Then, you can give the affiliate manager your affiliate ID, which they can check if they have a separate place for you to register on their site, apart from CB. Look for this option and sign up. Sometimes, they do this before giving you access to the affiliate area, or they do it just so they can track their affiliates. (Something they cannot do through CB unless their affiliates sell something.)

      It does help if you can show that you have a site that is selling affiliate products, especially if it's been around for some time. This shows that you are a serious affiliate marketer.

      Also, by signing up as an affiliate on their own site, you will have a proper contact to ask about getting a review copy. One product I asked for included a lot of other elements: videos, smaller reports, etc. They provided access only to the main product. But that's fine. Once you read the main manual, you can reference that the offer also includes some "excellent videos" - even if you don't see them. If the main product is good, you can be relatively safe in stating that the videos are of equal quality.

      Affiliate managers and product owners are usually pretty good at supplying review copies. They know it helps them in the end, but don't think they aren't watching for people who are just out to scam them out of a copy.

      Sylvia

      P.S: As far as buying through your affiliate link, note that some affiliate programs do not allow this, so check the product vendor's guidelines first.
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      • Profile picture of the author Alexa Smith
        Banned
        Originally Posted by sylviad View Post

        Not sure that she mentioned it, but I would sign up as an affiliate first before asking.
        I do see that this is one approach, Sylvia, but please excuse my mentioning that, for myself, I make a point of not doing that.

        Rightly or wrongly, my reasoning is that I don't want them thinking "this person has already become an affiliate anyway - let her buy the product". I want to get it free, if I can. I want them to get the impression that whether or not I become an affiliate depends in part on whether they'll let me have a review copy, and that (at least by inference, given my comments about "needing to promote a product in the niche") I may become an affiliate for someone else's product instead of theirs, if they don't play ball with me.

        You may be right, but I believe that I'd actually have a lower strike-rate by becoming an affiliate first.

        I haven't split-tested it!!
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        • Profile picture of the author sylviad
          As I said, Alexa, the OP should find what works for him/her.

          For me, it always works to sign up first (or not) and then ask. I've never been refused a review copy by doing "almost" the opposite that you do. Namely, a few short paragraphs in an email request directed at the affiliate manager after becoming an affiliate (or not). Perhaps my success is because I "abbreviate" my request to include: This is who I am, this is how long I've been doing affiliate marketing, these are the sites where I will be marketing their products using {article marketing, blogging, etc.}. And an appreciative thank you for considering my request.

          It works. What can I say?

          Sylvia

          P.S.: And, of course, I let them know how "excited I am" to have discovered their product and start promoting it.
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  • Profile picture of the author WebRank1
    Besides the advice already given I can say that you could also buy the product through your own affiliate link.
    Remember, just 2 sales will pay for the copy in the first place so it is a small investment to make.
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  • Profile picture of the author Coby
    If you approach it just like Alexa suggested then I guarantee that 99% of the vendors will provide you with a review copy (leaving the %1 for the jerks and the ones that don't check emails).

    I am a CB vendor and I almost always provide a review copy when it is requested. Of course some people are full of it and you can tell and others I will have a little bit more of a conversation with them first to make sure their intentions are sincere.

    A lot of times now I pretty much just promote the products I buy and I end up promoting them because they are good and worked not because that was my intentions all along.

    Hope this helps
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  • Profile picture of the author Meharis
    Originally Posted by Ducksauce View Post


    Any idea's from experience please?
    I believe post #3 from Alexa Smith it's by far the best business and ethical strategy you may find around.
    Meharis
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  • Profile picture of the author Ducksauce
    Thanks for great advise warriors.
    My experience in life, is to do things properly, always wins in the long run.
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  • Profile picture of the author Ducksauce
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    • Profile picture of the author James Sides
      Hey, I'm a bit late but just wanted to toss my hat in.

      First, I agree that you should do a REAL review in order to be ethical.

      I've found that almost all vendors are willing to give a review copy of their product. I think Alexa hit the nail on the head with her step by step above!

      As far as buying/refunding, I try not to refund much of anything but if a vendor is not willing to give me a review copy I'm certainly not going to pay to promote their product. Chances are I'll simply choose something else to promote.

      However, if I just really want to promote what they got and I am buying it for the SOLE purpose of a review (i.e I gain nothing else from the material) then by all means I will ask for a refund after I complete my review. Call me crazy but I don't see any problem with that at all.

      Cheers,

      James
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  • Profile picture of the author aheil
    I buy them through my own affiliate link. I make enough off of the reviews to pay for the product anyway so I don't care about the $15 or whatever I spend on it.
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  • Profile picture of the author AnniePot
    I always follow a strategy very similar to Alexa's and, in the past, vendors have always been happy to provide me with a review copy. In fact, some vendors have even contacted me and offered review copies completely unsolicited.

    This week, I found a product on ClickBank that I know would be a perfect match for one of my blogs, which recieves 1,000+ unique visitors a day.

    I have emailed this vendor twice (using the customer service email address provided) and explained how I would like to promote his/her product. The vendor had never replied. I am now trying to decide whether to go ahead and write a review based upon the content of the vendor's website, or just move on.

    If nothing else, if this represents the level of customer service associated with this product, maybe it isn't work the effort.
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    • Profile picture of the author doorkicker13
      A lot of times the vendors will tell you to purchase the product through your own affiliate link, and then email them and they will refund you the price of the product.

      Just my .02: Don't get too caught up in the Google Sniper system if you are looking at doing IM in the long term.
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    • Profile picture of the author doorkicker13
      Originally Posted by AnniePot View Post

      I always follow a strategy very similar to Alexa's and, in the past, vendors have always been happy to provide me with a review copy. In fact, some vendors have even contacted me and offered review copies completely unsolicited.

      This week, I found a product on ClickBank that I know would be a perfect match for one of my blogs, which recieves 1,000+ unique visitors a day.

      I have emailed this vendor twice (using the customer service email address provided) and explained how I would like to promote his/her product. The vendor had never replied. I am now trying to decide whether to go ahead and write a review based upon the content of the vendor's website, or just move on.

      If nothing else, if this represents the level of customer service associated with this product, maybe it isn't work the effort.
      I have experienced that same thing with vendors not replying. Most of the time they will either send me a review copy, send me a full copy, tell me to purchase it through my aff link and then email them, or just say they don't offer and review copies. I HATE it when they don't reply - at least just shoot me an email saying "no".
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      • Profile picture of the author AnniePot
        Originally Posted by doorkicker13 View Post

        I have experienced that same thing with vendors not replying. Most of the time they will either send me a review copy, send me a full copy, tell me to purchase it through my aff link and then email them, or just say they don't offer and review copies. I HATE it when they don't reply - at least just shoot me an email saying "no".
        My thoughts exactly. This product isn't even getting good sales at the moment, it has a gravity of 2.6. My blog could do them an immense amount of good. :rolleyes:
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        • Profile picture of the author doorkicker13
          Originally Posted by AnniePot View Post

          My thoughts exactly. This product isn't even getting good sales at the moment, it has a gravity of 2.6. My blog could do them an immense amount of good. :rolleyes:
          I don't understand it either. You would think a vendor would want to provide their affiliates everything they need to promote THEIR products.
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          • Profile picture of the author bretski
            Originally Posted by doorkicker13 View Post

            I don't understand it either. You would think a vendor would want to provide their affiliates everything they need to promote THEIR products.
            So a 60-75 percent cut of all revenues that you create isn't enough for you?
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        • Profile picture of the author bretski
          Originally Posted by AnniePot View Post

          My thoughts exactly. This product isn't even getting good sales at the moment, it has a gravity of 2.6. My blog could do them an immense amount of good. :rolleyes:
          Gravity doesn't mean squat. Personally, I would rather promote a product that has a gravity of 2.6 that I see potential in than a product that has a gravity of 200 or 300.
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          • Profile picture of the author AnniePot
            Originally Posted by bretski View Post

            Gravity doesn't mean squat. Personally, I would rather promote a product that has a gravity of 2.6 that I see potential in than a product that has a gravity of 200 or 300.
            This was my thinking exactly. I love to see products with a low gravity AND fitting the theme of my blog. So many marketers only promote products with a high gravity, thus saturating the market.

            From my perspective, the potenal in this product is enormous, and the low gravity is a plus. I only menoned it because it clearly indicates few affilias are actually promoting it, hence you would think the vendor would be thrilled with my interest.
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            • Profile picture of the author bretski
              Originally Posted by AnniePot View Post

              This was my thinking exactly. I love to see products with a low gravity AND fitting the theme of my blog. So many marketers only promote products with a high gravity, thus saturating the market.

              From my perspective, the potenal in this product is enormous, and the low gravity is a plus. I only menoned it because it clearly indicates few affilias are actually promoting it, hence you would think the vendor would be thrilled with my interest.
              You have no idea of how much the vendor is making off of direct sales though and the vendor could also have a dozen products that he is promoting with more in the pipe.

              If it really is a good product and it converts then jump on it. Get yourself established for that product and freakin' run with it! Send him 1000 hops, make a bunch of sales and then ask him for a review copy or buy the thing yourself after you make two sales. If it's really that great then it will be a good investment in your business.
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          • Profile picture of the author johnzhel
            Originally Posted by bretski View Post

            Gravity doesn't mean squat. Personally, I would rather promote a product that has a gravity of 2.6 that I see potential in than a product that has a gravity of 200 or 300.
            Do you mind to explain your logic behind that?

            I have been told million times to go with larger gravity number (I know the competition could be tough since everyone sees the money, but that also means the market needs the product). The best scenario may be: the market needs "a thing", AND nobody knows there is actually a product for the needs - but you pick it up and sell it like crazy... until others find out, you've made a fortune... day dreaming :rolleyes:
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            • Profile picture of the author AnniePot
              Originally Posted by Alexa Smith View Post

              It's frustrating, I agree.

              I'd much rather have a "no" than a silence.

              The problem with a silence is that you worry if you're being naive not to think to yourself "Well, look, if this guy won't even reply to a professional email from a potential business associate, what's his after-sales going to be like if a customer who's already paid wants to contact him?", and to be honest that thought really does put me off promoting the product. :p
              Exactly. I hardly want to promote, and put the reputation of my blog, behind a product with non-existent customer service.

              Originally Posted by bretski View Post

              So a 60-75 percent cut of all revenues that you create isn't enough for you?
              ??????????????????????????
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            • Profile picture of the author Alexa Smith
              Banned
              Originally Posted by johnzhel View Post

              Do you mind to explain your logic behind that?
              It's actually common for products with gravities around 5 - 10 to outsell products with gravities over 100.

              Gravity is an indication of how much competition there is. It measures the number of affiliates who have each made one or more sales over the previous 8 weeks. Each affiliate gets, effectively, a “score” between 0.1 and 1.0 (according to when they made their last sale, but not according to the quantity they sold) and the total is the product's gravity figure. Sounds easy enough to understand? It isn’t.

              Nearly all internet marketing guides make the howling mistake of advising beginners to promote only high gravity products. This has a hugely distorting effect on the market and its observed statistics. There's a big and constant turnover of new affiliates trying to sell high gravity products, failing, dropping out and being replaced by others repeating their experiences. This of course boosts those products' gravity figures further and further, because gravity measures the number of affiliates who (eventually) make a sale, not the number of sales made.

              If there are two otherwise equivalent and equally good products, with otherwise matching statistical parameters, but one has a gravity of 15 and the other has a gravity of 150, my own instincts are to suspect very strongly that (other things being equal) both the conversion-rate and the numbers of sales are actually very likely to be higher for the lower gravity product.

              So, I actually avoid high gravity products: the day I learned that (and a few other things) and started acting on it was the day I started earning some real money through being a Clickbank affiliate

              I promote 15 different Clickbank products at the moment, and my two best-converting products, by far, out of all those, both have single-figure gravities. Some people think that's a “coincidence”. I think they’re wrong.

              I stay away from high gravity products because (as Clickbank now, finally, advises affiliates openly on their site) the one thing you know for sure about a high gravity product is that it's going to be competitive to sell.

              Here's a little example, which might possibly clarify the issues:-

              Clickbank Product A

              - Sales-page conversion-rate 2.8%
              - Solid product from well-known marketer
              - Product has almost no refund requests
              - He has 20 affiliates of whom 10 are superaffiliates who sell huge numbers of the product
              - Product is easy to promote and sell
              - Sales numbers are therefore very high, but the gravity figure is obviously very low (maybe around 10)

              Clickbank Product B


              - Sales-page conversion-rate 0.2%
              - Dreadful product from scammy marketer
              - Refund request-rate is higher, of course
              - Product had a "professional launch" with 100 "temporary affiliates" (accounts used once each to buy one product, privately refunded, and/or the figures were massaged in one of the other "customary ways")
              - Product is obviously a complete and utter nightmare to promote and sell because the sales-page doesn't convert well
              - Gravity figure starts out at about 110, and rapidly rises to 150/200 because gullible affiliates are attracted by the gravity figure, believing wrongly that it "validates the fact that the product is selling very well", and they all struggle and waste time/money, but eventually they obviously make 1 or 2 sales each anyway, and for this reason the gravity figure rises still further to 250/300 as the inevitable consequence of its self-fulfilling prophecy for the naive.

              Obviously enough, product "B" is the high gravity product.

              Obviously enough, product "A" is the one for which I want to be an affiliate.

              These examples are in no way contrived. They're both realistic and common.

              A product with 20 affiliates each making 1,000 sales will have a far lower gravity than a product with 500 affiliates, all attracted by the high gravity and struggling to make 1 sale each because the sales page hardly converts their traffic at all. But by the time they make 1 sale each, that boosts the gravity figure still higher. This is part of the explanation for the sometimes dreadful conversion-rates of the sales pages of the products with the highest gravities.

              Key points:

              (i) there's no correlation between the gravity figure and the conversion-rate

              (ii) there's no correlation between the gravity figure and the number of sales: specifically, for various reasons, low gravity products can have enormous numbers of sales without this showing. High gravity products can (and quite often do) have comparatively low sales. This confuses a lot of people.

              Here are more little examples of how the numbers work:-

              - A product with 100 active affiliates each making steady sales will typically (but not necessarily) have a gravity score around 50 - 70

              - A product with 100 active affiliates who all made their sales very recently will have a gravity score much closer to 100

              - A product with 100 active affiliates who all made their last sale seven and a half weeks ago will typically have a gravity score of about 10

              - A product with 100 active affiliates can't have a gravity figure higher than 100, however many copies they each sell

              - If product A has 100 affiliates who each made one sale last week but have never made any other sales at all, and product B has 100 affiliates who have each made 500 sales over the last 2 months, of which in each case the most recent sale was last week, then these two products have the same gravity, though one has of course sold 500 times the number of copies of the other. (This difference will be reflected to some extent in the product's "popularity score", but not in its "gravity score").

              If the five points above make sense to you, then you know how "gravity" really works.

              Originally Posted by johnzhel View Post

              I have been told million times to go with larger gravity number
              Then you've repeatedly been given some seriously misguided advice on the subject, John. But so have most people.
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      • Profile picture of the author Ducksauce
        Thank you doorkicker, (a great handle by the way).

        DoorKicker said :Just my .02: Don't get too caught up in the Google Sniper system if you are looking at doing IM in the long term."
        Do you mind expanding your thoughts there a little bit? I am new to IM, and site building, I actually thought trying to make 10 Google Sniper sites in 2 weeks would be a good step by step learning curve, and get to learn Wpress.
        Do I expect to make the $300 a month claim, I certently doubt I would make $300 a month form 10 sites !

        And learn to SEO these sites. Any advise or suggestions would be great thanks.

        EDIT: Thank you to everyone, This has been a extreamly useful thread for me.
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      • Profile picture of the author Alexa Smith
        Banned
        Originally Posted by doorkicker13 View Post

        I HATE it when they don't reply - at least just shoot me an email saying "no".
        It's frustrating, I agree.

        I'd much rather have a "no" than a silence.

        The problem with a silence is that you worry if you're being naive not to think to yourself "Well, look, if this guy won't even reply to a professional email from a potential business associate, what's his after-sales going to be like if a customer who's already paid wants to contact him?", and to be honest that thought really does put me off promoting the product. :p
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    • Profile picture of the author sylviad
      Originally Posted by AnniePot View Post

      ...This week, I found a product on ClickBank that I know would be a perfect match for one of my blogs, which recieves 1,000+ unique visitors a day.

      I have emailed this vendor twice (using the customer service email address provided) and explained how I would like to promote his/her product. The vendor had never replied. I am now trying to decide whether to go ahead and write a review based upon the content of the vendor's website, or just move on.

      If nothing else, if this represents the level of customer service associated with this product, maybe it isn't work the effort.
      First, I'd see if there's another email address you can use. If the customer service is the same as what's often provided when you buy a product, it might be wrong or unused. I've found that on several products I've purchased. The support email on CB's receipt is useless.

      You really want to get in touch with the affiliate manager.

      If you really are being ignored, perhaps it's because of your subject line or how you presented your request. Subject line is most likely, because if the vendor gets a lot, he might think it's spam - or it could have headed straight to his junk/spam folder. This also can happen if you're using a free email service. With so much spam being sent through them, people are blocking them.

      Try again using a real email, like anniepot@yourdomain.com.

      I always use 'real' email accounts, so I know that's not my problem when people don't respond. So it leaves me with the conclusion that the person is rude, doesn't care, isn't alert, poorly organized...

      And yes, it makes me wonder what kind of response the customers I send him will get when they have questions about the product. Needless to say, if I don't hear back after two messages spaced a week apart, I just move on.

      Sylvia
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  • Profile picture of the author calfred
    Hi there Ducksauce,


    Yes, you can ask for a review copy.

    Product vendors are constantly keeping in touch with their affiliates. Because affiliates make them a lot of money. That's their job. That's what they do all day.

    If a product vendor ignores your questions, feel free to skip to the next product.

    Here's the thing.

    In your email subject, put this:

    [Affiliate] I have a list

    or

    [Affiliate] I have a review site

    or

    [Affiliate] I have a review article talking about your product

    Because you're trying to take something from them (product vendors), you gotta let them know they're getting something back in return too. In this case, you're trying to make them sales.

    Then in the email body, you explain that you need a review copy in order to truly assess the product.

    Most product owners are courteous enough to give you a review copy.

    Source: Experience


    Calfred

    PS: But you must show that you have at least a relevant website or article or email list, etc.
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    Please do not use affiliate links in signatures

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    • Profile picture of the author sylviad
      Originally Posted by calfred View Post

      ...
      Here's the thing.

      In your email subject, put this:

      [Affiliate] I have a list

      or

      [Affiliate] I have a review site

      or

      [Affiliate] I have a review article talking about your product
      Or how about something as simple as:

      An affiliate question...

      Works for me. How can they not be curious enough to open such an email?

      Sylvia
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  • Profile picture of the author Charliebee
    From some of the sales funnels I've been through, I wonder if it wouldn't be best to purchase the product just to see how many upsells/sidesells/downsells a customer has to go through to get the product. You don't learn that with a review copy of the product. You may also get a good handle on the quality of the customer service by going through this process.
    I could be in the minority, but one of my pet peeves is to finally decide to purchase a product and pay my money only to find that what I bought was a very basic product which can't do what it promised unless I step up and purchase this great expensive upgrade. Oh, and don't forget those stupid OTOs. If the offer is something that truly would help me out, give me the opportunity to purchase it at a later date at the regular price. Don't try to sell me on the fact that I NEED this and if I don't get it RIGHT now, I'll never have the opportunity to get it later.

    [falls off soapbox]
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    • Profile picture of the author sylviad
      Originally Posted by Charliebee View Post

      From some of the sales funnels I've been through, I wonder if it wouldn't be best to purchase the product just to see how many upsells/sidesells/downsells a customer has to go through to get the product. You don't learn that with a review copy of the product. You may also get a good handle on the quality of the customer service by going through this process.
      I could be in the minority, but one of my pet peeves is to finally decide to purchase a product and pay my money only to find that what I bought was a very basic product which can't do what it promised unless I step up and purchase this great expensive upgrade. Oh, and don't forget those stupid OTOs. If the offer is something that truly would help me out, give me the opportunity to purchase it at a later date at the regular price. Don't try to sell me on the fact that I NEED this and if I don't get it RIGHT now, I'll never have the opportunity to get it later.

      [falls off soapbox]
      Good points.

      And I agree about OTOs, especially those that say the offer enhances what you just bought - only, you don't know how it enhances or if you even need it because you have yet to see the initial product that you're still trying to purchase. You might not even like that first product, let alone want to blindly pay more for something else.

      Some marketers go overboard with OTOs, too. You say no to the first one, up pops another offer at a lower price. Say no again, and up pops another reduced price for a lesser product. At this point, I'm thinking, "You know what? Maybe I don't even want this product now. I'm tempted to drop out, right now." And I've done it. So yes, it can be a detriment to sales when marketers overdo it with too many discounts or too many additional offers.

      So yes. This is definitely a beneficial approach over just asking for a review copy.

      Sylvia
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  • Profile picture of the author Moneyerr
    There are literally thousands and thousands of products out there on the internet for the taking, and sometimes it can be quite confusing, and frustrating to sift through them all, and determine which products (whether it be clickbank products or not) are at all worth while.
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    • Profile picture of the author Martin Avis
      I do occasionally ask for review copies. Quite often vendors come to me offering review copies because they know I have a responsive list.

      However, more often than not I will just buy the products I'm interested in. Yesterday, for example, I spent over $100 on 3 products from CB that interested me. And no, I don't use my own ClickBank link - if the product has been recommended by someone I'll use theirs, or if not, I'll buy direct from the vendor.

      Why do I do this? Because I see this as a business expense and I run a real, profitable business.

      Of those three products from yesterday, one was mind-numbingly awful, one was okay and I'll probably recommend it sometime (with the flaws pointed out) and one was superb. I wrote a short review of the great product and sent it out to a very small list (3% the size of my regular list) and have already made enough sales to pay for all the products from yesterday and show a small profit.

      Asking for free copies of stuff is fine. Nothing wrong with it at all. But in my opinion, if you are too focused on saving money and getting stuff for free you can sometimes lose sight of the fact that you are running a real business with real overheads.

      Martin

      P.S. In case anyone wonders, no, I won't ask for a refund on the bad product. It was bad because it wasn't well written and was poorly constructed. It did, sort of, fulfil its sales page promise, so caveat emptor. If it had been fruadulent or unethical I wouldn't hesitate to refund, but in this case it was simply shoddy.
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