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So is something going on with Aweber delivery?

by Publisher Point
6 replies
Hello,

I searched these forums and could find nothing on this subject, and I really have nowhere else to turn. Hopefully someone can help.

My hotmail users have not received my newsletter for over a week now (I send it daily). I contacted Aweber about this and they said that it's a problem with hotmail's end and that it's affecting lots of companies, not just Aweber.

Since I have a pretty large list and this is costing me a lot of money, I decided to get ahold of Constant Contact. They assured me they had no issue with delivering to hotmail addresses.

Does anyone know what's going on? Aweber assured me it wasn't just me, so there are no apparently no changes I should make on my end...and Aweber says it's out of their hands too.

If anyone knows what's going on or why this is happening, I'd be forever in debt to you. I'm frustrated as hell.

Thanks.
#aweber #delivery
  • Profile picture of the author John Rogers
    It's a Microsoft thing. We were having major delivery problems to MSN, hotmail, and live email addresses from our mail server, and jumped through a whole bunch of hoops with Microsoft to meet their certification standards. Even after working directly with them, we continue to have problems. Aweber could do the same as we did if they chose to.

    John
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  • Profile picture of the author John Rogers
    This is the starting point for those interested in such things.

    Policies, Practices, and Guidelines

    Be prepared for your eyes to glaze over and roll back into your skull.
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    • Profile picture of the author Paul Fernandez
      Actually it's a problem with Aweber and the ISP's.

      Unfortunately Aweber has received too many spam complaints from people hitting the space button too many times after their sig and the unsubscribe link.

      This has caused the ISP's to more closely monitor delivery rates of Aweber mail.
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  • Profile picture of the author misterkailo
    This is very important for me to know as well. Maybe just wait and see? I do have a lot of users on Hotmail accounts too
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  • Profile picture of the author yangman2011
    Is this some kind of red eye syndrome by the big guys?
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    Fiverr Alternative With A Focus On SEO
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  • Profile picture of the author calfred
    Well, I've actually set up a separate tracking system (WarriorPlus) to compare with Aweber's open rate.

    Results?

    Aweber's open rate is lesser than the clicks received at WarriorPlus tracking system.

    What the heck!?
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