Godaddy Wants To Suspend My Domain Because My Affiliate Spammed! Any Advice?
Urgent help needed!
Have you ever come across GoDaddy threatening to suspend your domain because your affiliate spammed?
What happened was that one of my affiliates spammed by mass-mailing to many people and one of them filed a complaint to Godaddy. I immediately got an email from GoDaddy explaining that
"----- Provide Proof Of Prior Consent -----
Go Daddy has a strict anti-spam policy, Go Daddy customers are required to be able to provide conclusive proof of prior consent for any individual they send advertisements to. This also applies to the actions of any party that generates traffic on your behalf. This includes, but is not limited to, 3rd party marketers, business partners, employees, mailing list providers and affiliates."
Now, I only have the complainant's email address. The affiliate is the one who spammed and how am I supposed to know whether the complainant has given any prior consent or even remembered that? It looks more likely that the complainant has never given any prior consent since the affiliate has sent an email under a fake email address.
Has anyone of you encountered this before? Is there anyway you can help? Any advice?
The situation is urgent as I only have 48 hours to respond! Help is needed and deeply appreciated. Thanks!
Davion
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