Pay Pal refund for membership site.

In my experience, PayPal always sides with the person making the complaint. I'd give it a go... regards Allen

Unless they are shipping you delivering a physical product, it's digital content.

It's the sellers right to decide what their refund policy is for all customers of that site.

Ps. I paid $1000 for this membership, which does not stand up to its claims. Yea, I got suckered!! $1000 would go a long way, supporting WSO's which would be my preferred advancement towards making an income online. Wish I had found out about WF sooner!

Give it a shot. What do you have to lose?

But if you've already downloaded a buttload of membership materials, you should probably just cancel the subscription in Paypal and be done with it.

About 4 or 5 years ago, I joined a dropshipping membership site (based in the UK) which also failed to deliver on it's promises. The owner refused a refund so I launched a PayPal dispute. This was declined and the dispute closed, on the basis that "membership" was not considered tangible goods.

However, the owner did eventually refund my money after I threatened Trading Standards and provided evidence of how the site didn't deliver on it's sales promises.

So, unless things have changed in the interim, no, I do not believe that you will automatically get a refund from PayPal.

I would first compile evidence on how and why the membership does not deliver and, in particular, any misleading statements in the sales copy.

Contact the Vendor with this evidence and inform him that you are prepared to lodge a PP dispute as, even you are unsuccessful, it will still register as a blackmark against his account and product.

Another thing to consider is whether or not PayPal used your credit card to fund the purchase or if the money came from your PP balance. If it was via credit card then you can also contact these to lodge a claim.

Also, I would investigate any distance trading consumer laws which may apply in your/sellers jurisdiction. NO REFUNDS does not seem acceptable in this day and age.

Paypal does normally side with the vendor. I can tell you that from experience. But if the site said no refunds and now you want one, then it's a sticky situation. You can file a dispute, but it's hit or miss.

The best thing to do is politely ask for a refund due to circumstances beyond your control. Don't attack the site owner, don't be rude to them, don't threaten them, be nice and ask nicely. Don't tell them their product sucks and so do they, that will get you no where fast. With these situations, how you ask is probably more important then the reason why.

Now after you get the refund, you can explain to the site owner what your issues were and explain that you're telling them so they can improve things.

I think he's got a very good chance of getting a refund, (and I talk from experience as both a vendor and buyer).

If you used your cc then threaten to do a charge back, be warned though PP hate charge backs and they may retaliate by flagging your account.

Kim

i just dumped membership site becoz they pull money automaticly... But i have request refund on vendor.. Im glad they did..

In this case if vendor doesnt give any news you can open dispute in paypal... They will work from ur side to ask for refund

1000$ product and no refund policy. This is unbelievable. These days even $1 products have a refund guarantee. Paypal may or may not back the seller but you just go ahead and try. To let go $1000 is a big no-no. Do you know anybody else who has the same problem? It will be better if you can get more buyers to back you.

I'm sorry to hear this, I had similar situation twice and paypal was on the vendor's site. Vendor only have to say that it's a digital product and paypal would be on their side most of the time.

Did you buy with your paypal balance or credit card? If you used your card balance then you have good chance, just call your card provider and ask for a charge back. If you use pp balance, then it will be hit and miss.

I learned it in a hard way, so now I have my rules to buy digital product. First rule is never trust money back guarantee no matter how sweet they say it, because once your money in vendor's hand, you will be on their mercy. Except when you buy through clickbank, I never ask refund from my purchase through CB but I heard it's easier.

So if you have doubts, wanting to try the product, going to test the water, not sure 100% about your purchase.. then don't buy and move on! Unless you want to risk your money.

1k is a large amount of money, I hope you can get it back. Good luck!

Did that membership mentioned anything about 100% Guarantee or do they have a refund policy ? If they didn't mention about that anywhere, I would say go for a chargeback, if they are not responding.

If you're the buyer, and you used a credit card to fund your membership, you have an excellent chance with PayPal to get your money back if you file a dispute. Why? Let's forget the merits for a second. If you threaten a chargeback PayPal will almost automatically grant you the decision. If you look at PayPal's SEC submissions, you'll see the following quote: "excessive chargebacks could result in a termination of our ability to accept credit cards...".

That's why PayPal is so Hell-bent on keeping their chargeback rate below a certain percent. And that's why a lot of PayPal's decisions in the dispute process sometimes make zero sense based on the facts.

If you want your money back, file a dispute, threaten a chargeback and you're in the clean. Keep in mind as well, that you can go over PayPal's head and contact your credit card issuer and get the chargeback that way. But keep in mind: doing so violates PayPal's Terms of Service Agreement and you could find yourself with a limited access account.