The Value and Importance of Feedback!
In any online business, feedback can be critical for your success. This is true especially in areas where you will be selling services that are "not proven." Unlike established physical products, IM services or products are harder to sell without some feedback from others.
Why am I bringing this up?
Well, I am mentioning this to remind people who purchase products how important their role is in giving the seller that feedback. Look at WSO's, eBay, Fiverr, Amazon, etc. Even offline - local plumbers, landscapers, real estate agents, the tax guy, hairstylist, etc. What is a big factor in determining your decision?
CUSTOMER FEEDBACK.
I know big names add credibility. Apple at this point may not really need as much feedback for the iPeople to make a purchase. But, how did they get that credibility? You guessed it: customer feedback. (and great marketing.)
If two people are selling the same thing (no big or known names), and company A has 400 positive reviews and company B has zero, all things being equal, who would you buy from?
In the WF, this is especially true because people come here to find that honesty and unbiased review on a product or service.
So, reminding people about the importance of feedback is one reason for this post. Provide it to your customers/clients/seller.
I am also partially asking for advice on how to get that feedback. It is especially hard for someone who is just starting out. On Fiverr, when I don't get feedback, it makes it hard to compete. This is true in other areas as well. But, it can be frustrating.
Thanks!
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