How to automate ebook delivery after paypal payment

by 53 replies
Im going to put up a website selling a ebook. How do I automate the delivery of download link after the payment is made?

Ive never had any payments or downloads on my websites before just affiliate stuff so this is new to me.

I will also be using aweber if that matters at all but will probly have opt in page somewhere but wont be tied in to the purchase. Or should it be somehow?

Thanks for the help.
#main internet marketing discussion forum #automate #delivery #ebook #payment #paypal
  • Profile picture of the author Kecia
    I currently use e-junkie to process payments and deliver products to customers automatically after they have paid. It takes about 2 minutes to set up a product with a buy now button and automatic delivery.

    I have used PayPal, and if I remember correctly, you can set the payment process up to redirect customers to a "thank you" page after the the payment has been submitted. You could then upload the products to your web hosting server and link to them on the download page.
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    • Profile picture of the author ron200
      Originally Posted by Kecia08 View Post

      I currently use e-junkie to process payments and deliver products to customers automatically after they have paid. It takes about 2 minutes to set up a product with a buy now button and automatic delivery.

      I have used PayPal, and if I remember correctly, you can set the payment process up to redirect customers to a "thank you" page after the the payment has been submitted. You could then upload the products to your web hosting server and link to them on the download page.
      Thanks. I will check with paypal to see how that works. I cant remember does someone have to have a paypal account to use a credit card to pay? Im pretty sure yes.
      How does the ejunkie work anyone can use a credit card with no other accounts right? What are the fees for ejunkie?
  • Profile picture of the author Resale Rights Ninja
    In paypal you have the option of where they are directed after payment. Ejunkie is ideal though and only costs about $5 per month for basic service.
  • Profile picture of the author website12
    Banned
    Go to advance setting when creating buy button and then there place were u input thank you. Page then download link
    • Profile picture of the author LynneCarey
      In addition to the comments already made. This ads another step to the process, but I believe it is very worthwhile.

      What I tend to do is instead of my thank you page being just the download page (which has a link to the product they purchased, that you have loaded to your server).

      I make that a customer opt in page.

      So they purchase and the 'thank you' page that you have put into your Pay Pal sequence, is a Customer Opt In page. You get them to do this for a few reasons.

      Customers are more valuable than Prospects
      You can supply them with free updates of the product they purchased
      You can give them special 'Customer Only' offers

      There are probably a bunch of other good reasons to do this. So once they opt in as a Customer that then takes them to the download page for their purchase.

      So if you have a list of Prospects who then become Customers aweber can be set to remove them from the one list if they opt into the other list (so you are not sending them the same messages twice).

      Hope that helps.

      Lynne
  • Profile picture of the author lstoops
    I use ejunkie and amember. There are others too like DLGuard or shopping carts such as 1 Shopping Cart or Quick Sales. They all integrate with Paypal so no problems there.
  • Profile picture of the author ron200
    How do you guys feel about offering refunds on ebooks? I read paypal will not give refunds on digital products if you dont offer it.
    Should there be a refund? how long?
    What % of customers would return the ebook for refund whether they liked it or not?
    • Profile picture of the author summer07
      Originally Posted by ron200 View Post

      How do you guys feel about offering refunds on ebooks? I read paypal will not give refunds on digital products if you dont offer it.
      Should there be a refund? how long?
      What % of customers would return the ebook for refund whether they liked it or not?
      If your products are good, refunds are usually not a problem. In 5 years online, I've only had 3 refund requests.

      Two were scammers wanting freebies, one already had the ebook and forgot!

      I just made the refunds quickly and moved on -- the best way to handle it IMHO.

      Audre
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  • Profile picture of the author markowe
    Lynne, I believe you would run afoul of Paypal if you made the customer opt-in AFTER paying but BEFORE getting the goods. It's not ethical in my opinion anyway. I think most shopping cart solutions will subscribe the buyer to aWeber automatically anyway with their PP address, leaving the buyer only to confirm the opt-in (if you are using double opt-in, which you should). It's quite rare for them not to, in my experience.
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    • Profile picture of the author dcristo
      Originally Posted by markowe View Post

      Lynne, I believe you would run afoul of Paypal if you made the customer opt-in AFTER paying but BEFORE getting the goods. It's not ethical in my opinion anyway. I think most shopping cart solutions will subscribe the buyer to aWeber automatically anyway with their PP address, leaving the buyer only to confirm the opt-in (if you are using double opt-in, which you should). It's quite rare for them not to, in my experience.
      I don't see how its unethical at all. On the thank you page, you can clearly state at the top of the page instructions on how to download the product they have purchased.

      Then at the bottom of the page, have a customer opt in requesting they opt in to get FREE updates whenever a new version of the ebook is released. This is helping the customer, how is that being unethical? Especially when you do it at the bottom of the page and your goal is not to get their email address. It's also doubtful when you do it like this they will opt in before clicking the download link.

      If doing that is still not allowed with paypal, how would you recommend sending updates to ebook customers while using the paypal payment button for payment processing?


      Originally Posted by jjarrett View Post

      However, if you simply want to create a Pay Pal button that will handle this, try Paylock Pro. It's easy, and it will encrypt your payment link. Unfortunately, some will look at your code and bypass the payment link and go straight to the download page. To my knowledge PayPal has never fixed that.
      When you create the PayPal button you can encrypt the link to prevent anyone from going straight to the download page.
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  • Profile picture of the author Rob Whisonant
    DLGuard is a great way to deliver the sale. But it you can't afford it, PayPal IPN Product download Manager is a nice lower cost alternative.

    PayPal IPN Product Download Manager - Website Scripts by RLW Publishing

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  • Profile picture of the author Anup Mahajan
    Another vote for DLGuard. If you want to secure your download link on your site then DLGuard is the best option. It also allows to add customer directly to your aweber list.

    Anup
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  • Profile picture of the author Istvan Horvath
    Make your product a zip file and link to it. When they click the download starts but they stay on the same page.
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  • Profile picture of the author BWellman
    This is a really great Thread. I just started my business and it's all about the downloads. I did get the aweber autoresponder but still don't fully understand how to use it - that's the project for this weekend to review the tutorials.

    The program that I purchased to get me started working in PLR is one that suggested DL Guard but that is outside my budget right now. I asked the person I purchased from and was told that once PayPal sends notification then I zip the files and send it in an email so the link is not on my site and no one can just download and display anywhere. Makes sense but I know there had to be other options.

    Does it mean that I have to re-do the buy now buttons and everything? (Darn it - just finally figured those out!) If you store your product on E-junkie do you have access to continue adding to it? I plan to add PLR Packs consistently so the amount of what is stored is going to continue to rise.
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    • Profile picture of the author Istvan Horvath
      Originally Posted by BWellman View Post

      This is a really great Thread. I just started my business and it's all about the downloads. I did get the aweber autoresponder but still don't fully understand how to use it - that's the project for this weekend to review the tutorials.

      The program that I purchased to get me started working in PLR is one that suggested DL Guard but that is outside my budget right now. I asked the person I purchased from and was told that once PayPal sends notification then I zip the files and send it in an email so the link is not on my site and no one can just download and display anywhere. Makes sense but I know there had to be other options.

      Does it mean that I have to re-do the buy now buttons and everything? (Darn it - just finally figured those out!) If you store your product on E-junkie do you have access to continue adding to it? I plan to add PLR Packs consistently so the amount of what is stored is going to continue to rise.
      OK, a few remarks.

      Autoresponders are not really related to the product download issues. (Although you can use them...)

      It depends on the size of your product but sending a few GB sized product via email is a not a wise business decision. People might be on slow connection, their inbox might be limited... and altogether it's annoying. I'd kick asses if somebody send the product via email...

      Re: adding new and new stuff to the same product. Again, not a wise business decision. Imagine I am your first buyer and after a couple of months I learn that the present buyers are getting twice as much as I did - for the same price. I'd feel cheated and would ask refund immediately!

      Put an optin form on your download page (see aweber) and tell the buyers to sign up to get your future updates/addons. That's a good incentive to sign up and everybody will get whatever you add later. That's what I'd do. Actually, I am doing it
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  • Profile picture of the author penpal6
    USe E-junkie
    • Profile picture of the author Istvan Horvath
      Originally Posted by penpal6 View Post

      USe E-junkie
      E-junkie has already been suggested and explained.
      Add something more meaningful than a one liner to pimp your sig.
      Oh, and read the whole thread before replying...
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  • Profile picture of the author Gary McCaffrey
    If I don't mind saying so, with PaySpree.com you get paid instantly with paypal, your product is instantly delivered and your download page secured, it will automatically add your buyers to your autoresponder and instantly create and manage an affiliate program for you. Plus it's completely free to signup and add your product.
    • Profile picture of the author MsBixy
      Hello everybody!
      I am a newcomer to the warrior forum, and have registered to find answers to some specific techhie questions, which this thread is about. What bothers me about the solutions I've read is, yes, there is an expiration date on the download. But what's to prevent the one buyer from publishing the download URL on a forum, where literally thousands of people could see it and download the product in a few hours? Maybe I'm not clear on exactly how this process works, do the buyers, once they've paid through PayPal, are directed to a page that has no visible URL? And if that one person downloads the product, what's to prevent them from emailing it to everyone they know -in the subject-specific forums?
      Thanks for any insight anyone may be able to offer. This is a great website and forum service...

      Bixy
  • Profile picture of the author ganbi
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  • Profile picture of the author 3bagsfull
    ejunkie

    google a coupon so you have 90 days free
    • Profile picture of the author Super Warrior
      Originally Posted by 3bagsfull View Post

      ejunkie

      google a coupon so you have 90 days free
      The coupon is 'EJVIDEOS' but they are not processing coupons now. I tried it last week.


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  • Profile picture of the author onegoodman
    If you are using joomla, there many modules for that are free or for a little fee. you can check virtuemart
  • Profile picture of the author Super Warrior
    I use e-junkie. They are easy to use and its just $5/Month.


    - Steve
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    Goals are the fuel in the furnace of achievement!
  • Profile picture of the author Kronom
    I would have to give a try to e-junkie myself. Yesterday I installed the Icontact as it looks like a similar tool...autoresponder I mean. It allows you to service up to 500 contacts for $5 per month.
  • Profile picture of the author handy
    Just to chime in - I use e-junkie and paypal and they work well together. Sold over 300+ ebooks and only had a few technical issues.
  • Profile picture of the author Gary Ning Lo
    I suggest pickup a payment processor then asking their support for help..

    Believe me you save a lot of time

    Cheers,

    ~Gary
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  • Profile picture of the author john9493
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