Outsourcing Disaster!
What IS important is that the deadline for submitting the product label was last night at 8pm EST. (Since they are 12 hours ahead, that's 8am for them)
We have been working on the product label for 2 weeks now...going through dozens of revisions to make it PERFECT. As you know, people don't buy the product... they buy the label.
A good label can make or break a product.
Anyhow, last night at 8pm was the absolute last deadline to submit the label. Any later, and I would miss the boat (quite literally). I use a shipping container to import it and if I didn't have the label done in time, that container would leave without me.
Missing the boat would cost me $12000... at least!
8am: The MORNING of my product deadline, my designer decides to not log in (he works remotely) Whatever, he's probably late... he usually is.
9am: Still no sign of him, wtf? I email, call his house across the world (no reply), where is he?!
10am: I call his parents, they don't know where he is.
10:05am: He calls me. FINALLY. Tells me not to bother his parents and that he quits. Says that I screwed him over for years because of the rate he's getting. He quit on purpose today screw me over for the deadline. Wtf?!
Ok, no problem, I'll just use the last revision on the FTP... WAIT A SECOND, THE ****ER DELETED ALL THE FILES ON THE FTP.
10:30am: Panic. All the latest revisions of the label were on the FTP and since we were changing the labels so often, I don't have a backup!
1:00pm: Call up a friend that has a designer, tell him my emergency... he says I can use his designer for the day.
From here, I'm talking to the designer and trying to explain to him how the label was (frig, it took 2 weeks to make). He says he'll "do his best" but doing an entire label took more than a few hours.
I desperately try to look for old files of the label... but everything I can find locally is super old. The only new revisions were on the FTP... and they are all gone!
**Moment of epiphany**
At this point, I'm sweating, freaking out... and that's when I remembered... holy ****, I HAVE ALL HIS WORK RECORDED.
So I log into Hyperhour, which I use to track time and monitor all the work that my employees do... and behold, I have all the latest screenshots of his work.
When my employees work, Hyperhour takes random screenshots (with their consent of course) and stores them so I know where everyone is at on a project.
Now, it's saving my ass because I have screenshots of the final label that my designer deleted.
2:00pm: I send the screenshot to the temp designer and say: "This is it! Now I need it done in illustrator!"
6:30pm: I'm still in a panic... hoping that designer can pull through when I get an email a message saying he's uploading the file to his FTP.
Relief! The file is perfect... he made a perfect replica of the jpg I sent him.
7:00pm: I send the file to my rep in China, 1 hour before they start printing. Everything is going to be alright.
What a day...
Hyperhour's like having security footage of everything that's happening with your employees. I don't always check it every day (even though I should), but when I do, I'm so glad it's there.
I should be getting the products right before the summer festivals begin... I'm excited!
Free advice and information on my blog too!
SEO Agency spending $1k a month? PM for details.
Best PBN Hosting www.tiptopcrew.com
https://www.warriorforum.com/warrior...king-bank.html
**Keep Hackers Away** 176+ Rock Solid Security for Wordpress
Ask me about making screencast tutorials for your software/service.
Follow me on Twitter @SomewhatJustin
Check out my startup, Audio Press
Android App Profits - The Definitive WSO on Profiting from Android Apps
"Insanity is doing the same thing over and over again and expecting a different result." - Albert Einstein
Gaming headphones
Wild Growth Hair Oil
Discover Collagen