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An amazing person claims in paypal for 36 cents -> What must I do??

by theplugindude
34 replies
Hey guys..

I have been having some issues with a jackass lately..

See the screenshot for urself..

2011-06-07_1544 - Aravindh123's library

He opened a dispute and escalated it to a claim for 36 CENTS!!!

The problem is, I really wanted to Refund him with a F*** Off message but I couldn't because my country does not allow transactions less than a dollar even when its a refund.

So..this idiot has escalated it to a claim..what am I supposed to do now??

I even sent him 1 dollar but he is NOT closing the claim.

I have decided to take him on in the claim but don't know what are the proofs needed to be submitted as I have NEVER gone thru a claim before.

Can you guys advise?

Thanks!
#amazing #cents #claims #paypal #person
  • Profile picture of the author High Horsepower
    Yes, give a $1, $10, a $100, just make him go away. Quit wasting your time and act like a business owner.

    Originally Posted by prats2992 View Post

    Hey guys..

    I have been having some issues with a jackass lately..

    See the screenshot for urself..

    2011-06-07_1544 - Aravindh123's library

    He opened a dispute and escalated it to a claim for 36 CENTS!!!

    The problem is, I really wanted to Refund him with a F*** Off message but I couldn't because my country does not allow transactions less than a dollar even when its a refund.

    So..this idiot has escalated it to a claim..what am I supposed to do now??

    I have decided to take him on in the claim but don't know what are the proofs needed to be submitted as I have NEVER gone thru a claim before.

    Can you guys advise?

    Thanks!
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    • Profile picture of the author Richard Van
      I wouldn't even begin the thought process of taking anyone on for $0.36. As high horsepower says, give him the dollar and forget it.

      It's a complete waste of your time that could be much better spent elsewhere.
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      • Profile picture of the author theplugindude
        Originally Posted by Richard Van View Post

        I wouldn't even begin the thought process of taking anyone on for $0.36. As high horsepower says, give him the dollar and forget it.

        It's a complete waste of your time that could be much better spent elsewhere.
        I tried that too man..not working..
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    • Profile picture of the author theplugindude
      Originally Posted by High Horsepower View Post

      Yes, give a $1, $10, a $100, just make him go away. Quit wasting your time and act like a business owner.
      I tried that too man..

      The thing is, even after I sent him 1 dollar, he is not closing the claim..
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  • Profile picture of the author Mega B
    If you have made the offer and sent him a dollar i certainly would not lose sleep over it,you are making a offer that is higher than his claim i think Paypal will see that as making amends and trying to resolve the issue.I think they will end up closing the claim as resolved.

    Dont get stressed over it as Paypal will get it sorted out after a certain time duration i think its 30 days to try and sort it out between you then they step it and make a decision as you have offered the money back that is a higher value than the claim was for the case will be closed quickly.
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    • Profile picture of the author theplugindude
      Originally Posted by Mega B View Post

      If you have made the offer and sent him a dollar i certainly would not lose sleep over it,you are making a offer that is higher than his claim i think Paypal will see that as making amends and trying to resolve the issue.I think they will end up closing the claim as resolved.

      Dont get stressed over it as Paypal will get it sorted out after a certain time duration i think its 30 days to try and sort it out between you then they step it and make a decision as you have offered the money back that is a higher value than the claim was for the case will be closed quickly.
      Hope PP doesnt screw me up..!
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  • Profile picture of the author GetMoreTraffic
    We get messages from people who signed up for a $1 trial saying - "my husband/wife signed up for this without me knowing, and now we cannot afford to buy food for our family. Please refund my dollar..."

    Unbelievable, but true...
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    • Profile picture of the author MarcoJardel
      You've given him the $1... I presume through Paypal itself? So they know you've paid him back...

      So if he's not closing the claim just respond to Paypal telling them you've paid him the dollar and he hasn't closed the case. They will know you're telling the truth and close it. Problem solved.

      With regards to sending him a nasty message. It's pointless. Just let Paypal close it and move on.
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    • Profile picture of the author masterjani
      Originally Posted by Rob@TheCopyWriter.com View Post

      We get messages from people who signed up for a $1 trial saying - "my husband/wife signed up for this without me knowing, and now we cannot afford to buy food for our family. Please refund my dollar..."

      Unbelievable, but true...
      Really enjoyed the thread.Especially this ^ But this is true somewhere, people even below par at some places.

      The conclusion is don't sell anything less than one dollar.
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  • Profile picture of the author LMC
    You paid him more then the claim.

    Two, paypal would not grant him the claim regardless because I'm sure it is a digital product.

    Just move on.
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    • Profile picture of the author Kay King
      I realize you want to "tell him off" - stop! You are not dealing with a reasonable buyer here. Stay out of it and let Paypal handle the rest of it.

      Don't let an idiot push you into a frenzy of activity. Be businesslike and calm in communication with paypal so YOU look like the sane person in the room.

      Hope PP doesnt screw me up..!
      That is the wrong attitude to have. Paypal has done nothing to you - this is a buyer problem and paypal is following its own procedures.

      kay
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  • Profile picture of the author LB
    You can respond that is has been already refunded and then link the Paypal transaction where you sent him $1.
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    • Profile picture of the author theplugindude
      Originally Posted by LB View Post

      You can respond that is has been already refunded and then link the Paypal transaction where you sent him $1.
      Thanks LB!

      Good tip..!

      (P.s : I love your products and I have made a killing by promoting them too...You rock mate!!)
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  • Profile picture of the author Steven Miranda
    Some people are difficult like that. Like others have said just give him a $1 to go away.
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  • Profile picture of the author JustinP
    Wow. That is classic. Unbelievable

    I'm saving that screenshot for a future laugh.

    Sorry you had to deal with such lame-ness
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  • Profile picture of the author alcarrerra
    What must I do??
    Just copy Shaggy and say to Paypal, "It wasn't me".

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    • Profile picture of the author Tess D
      I've had it happen with ebay .50 cent purchases in the past - refund $1, tell paypal you refunded it already, they will sort it out. I wouldn't sweat it.
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  • Profile picture of the author sbucciarel
    Banned
    Well you sent him a dollar. That is your proof of refund. Explain that you cannot refund less than a dollar so you sent the dollar. Submit that info in the claim. What a jerk. lol. .36 cents.
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  • Profile picture of the author macostello
    I'm sorry for your hassle but the screenshot just made my day.

    If you were less of a person I'm sure you'd ask for your 64c change, but rise above it, he obviously needs it more than you!
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  • Profile picture of the author HostWind
    Originally Posted by prats2992 View Post

    Hey guys..

    I have been having some issues with a jackass lately..

    See the screenshot for urself..

    2011-06-07_1544 - Aravindh123's library

    He opened a dispute and escalated it to a claim for 36 CENTS!!!

    The problem is, I really wanted to Refund him with a F*** Off message but I couldn't because my country does not allow transactions less than a dollar even when its a refund.

    So..this idiot has escalated it to a claim..what am I supposed to do now??

    I even sent him 1 dollar but he is NOT closing the claim.

    I have decided to take him on in the claim but don't know what are the proofs needed to be submitted as I have NEVER gone thru a claim before.

    Can you guys advise?

    Thanks!
    Do not under any circumstances send him the money advertising it as a refund, legally that opens you up to liability even if it is justa $0.36 transaction if you admit to wrongdoing, he could get you for much much more depending on the nature of the tranasaction.

    In the claim provide paypal with all relevant information to the transaction sending as much proof as possible without doing too much work (you do value your time right....time is $$)
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    • Profile picture of the author debra
      Originally Posted by HostWind View Post

      Do not under any circumstances send him the money advertising it as a refund, legally that opens you up to liability even if it is justa $0.36 transaction if you admit to wrongdoing, he could get you for much much more depending on the nature of the tranasaction.

      In the claim provide paypal with all relevant information to the transaction sending as much proof as possible without doing too much work (you do value your time right....time is $$)
      TOTAL HOGWASH!

      It's attitudes like that that make life more stressful than it should be.

      p.s. if that were true, J.C.Penny has more troubles coming their way.
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  • Profile picture of the author Ask Michael Paul
    I would simply send him another $1 - Take screen shots of everything and submit it to the claims process.

    Show Paypal that you are doing and have done the right thing as a Business Owner.
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  • Profile picture of the author LooseChange
    I almost peed my pants reading this thread. Thanks for the laugh !!!
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    • Profile picture of the author Richard Van
      Originally Posted by LooseChange View Post

      I almost peed my pants reading this thread. Thanks for the laugh !!!
      Especially this...

      Do not under any circumstances send him the money advertising it as a refund, legally that opens you up to liability even if it is justa $0.36 transaction if you admit to wrongdoing, he could get you for much much more depending on the nature of the tranasaction.
      I can see it now in court. "This guy refunded my 36 cents which implies guilt, I'm now pressing for a full $2, including court costs".

      Hostwind, I sure wouldn't want to be you if you ever get a Paypal dispute.
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      Wibble, bark, my old man's a mushroom etc...

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      • Profile picture of the author LooseChange
        Originally Posted by Richard Van View Post

        Especially this...



        I can see it now in court. "This guy refunded my 36 cents which implies guilt, I'm now pressing for a full $2, including court costs".

        Hostwind, I sure wouldn't want to be you if you ever get a Paypal dispute.
        Sure, the economy's bad but 36 cents doesn't even buy 1/10 of a gallon of gas where I live. I can always buy two packs of Ramen noodles with 36 cents but why on earth would anybody ever accept a Paypal transfer of 36 cents??? Definitely not a Warrior elite

        If there's any doubt Paypal is going to limit the OP's account, raise your hand... So we'll be seeing another "Paypal limited my account" thread shortly.

        OMG, sounds so Digital Point-ish...
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        • Profile picture of the author Richard Van
          Originally Posted by LooseChange View Post

          Sure, the economy's bad but 36 cents doesn't even buy 1/10 of a gallon of gas where I live. I can always buy two packs of Ramen noodles with 36 cents but why on earth would anybody ever accept a Paypal transfer of 36 cents??? Definitely not a Warrior elite

          If there's any doubt Paypal is going to limit the OP's account, raise your hand... So we'll be seeing another "Paypal limited my account" thread shortly.

          OMG, sounds so Digital Point-ish...
          My pub sells boxes of matches for 25p, I'd have to go without for that much.

          36 cents. 36 whole cents. I think I actually have peed my pants
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          Wibble, bark, my old man's a mushroom etc...

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  • Profile picture of the author Rich Struck
    On one hand it would be easiest to just give him the $1 and be done with it. On the other hand, my thinking is this... If he wants to be a jerk about 36 cents, fine, fight back and drag it out for as long as you can and have some fun with it.

    I have to ask though, what in the world are you selling for 36 cents?
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    • Profile picture of the author theplugindude
      Originally Posted by Rich Struck View Post

      On one hand it would be easiest to just give him the $1 and be done with it. On the other hand, my thinking is this... If he wants to be a jerk about 36 cents, fine, fight back and drag it out for as long as you can and have some fun with it.

      I have to ask though, what in the world are you selling for 36 cents?
      I did give him $1...and he is not happy with it!

      He is still holding the claim.

      And You can check my sig for what I am selling for 36 cents (You asked, I told. There is no need for you to buy...:p)
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    • Profile picture of the author DanielleLynnCopy
      Originally Posted by Rich Struck View Post

      I have to ask though, what in the world are you selling for 36 cents?
      I was wondering the same thing

      Sheesh, filing a dispute over 36 cents though. If that's not an obvious indication of douche-baggery, I'm not sure what is.
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  • Profile picture of the author hardraysnight
    so why not countercharge him for the 64 cents change
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  • Profile picture of the author erichammer
    It's actually not a big deal. It may seem annoying, but the fact is that if you just ignore it, the most PayPal will do is take the 36 cent refund from your account and close the dispute. If you want, you can simply respond to the dispute and tell PayPal that you offered a dollar and he refused. They'll close it on their own after a while.
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    • Profile picture of the author Martin Luxton
      People, pay attention!

      This refunder is a genius - he got a 188% ROI because of the way he played PayPal's system.

      Expect a WSO very soon


      Martin
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  • Profile picture of the author GeorgR.
    The last time i sent myself €0.33 to another account, paypal took €0.33 fee...i am serious
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  • Profile picture of the author travlinguy
    Let it go. The situation is stealing your energy. PayPal will eventually review the claim, see that you've issued a refund and they'll close it out. Forget about waiting for an unreasonable person to suddenly become reasonalbe.
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