OUTSOURCING NIGHTMARES!
Let me jump right in...
I've been running an offline marketing business for over 3 years now, and have done quite well in that time. Our primary focus has been to target marketing customers only, but as we grew, the demand for Website build became so consistent that I thought it was silly to literally leave 5-10k on the table each time. So I did what any red blooded American would do...I outsourced.
First we began by sending jobs to the India. BIG MISTAKE.
Then on the advice of John Jonas, we sent it to the Philipines. BAD MOVE.
Then, as a last resort, I paid more than double what I was being charged overseas, and brought it back to the good ol' US of A! Our first hire was a gentleman named Terry in North Carolina. He turned out to be a drunk who (honestly) married his 1st Cousin (and then built a website defending inter-family marriage). Long story about Terry, but he told me if he had to build another site, he would stick his double barrel in his mouth. I haven't heard from him since (RIP?).
Overall, I feel I have been a good, patient, and non micro-managing employer. I have given the outsources space when they need it, and have been up their ass when appropriate.... all withe the same result.
THEY ALL GO SILENT. I cant find one reliable guy to build a simple WP theme customization without having a minimum 3 - 5 MAJOR issues. IN fact, I've hired a full time girl just to interview, hire, and manage these outsourcers, and she is running into the exact same issues!
What I'm asking for is a little help here. I need a team that will get the job done well, for a fair price, and always meet our deadlines.
Has anyone had any experience with this? Perhaps I find a team that is managed by a company?
Maybe Im just doing something wrong???
Thanks so much!
B
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