Do you get your money back from a Paypal dispute?

by 14 comments
I've never had to do a Paypal dispute, but I think it will soon be the case. I bought 2 days ago a WSO product from a member, but never was sent anything. I sent an email and a message on the member's community website, still nothing. Will I get my money back from opening a dispute on Paypal if the other persons doesn't respond or something?

Anyways, I won't give a name yet, because he might have some valid reason for not responding, but considering he has been online during the weekend on the Warrior forum at least, I find it weird that he hasn't responded. If this doesn't get resolved in a good way, I will make a new post with a warning about dealing with this member (is it within the rules to do so?).
#internet marketing #back #dispute #money #paypal
  • Profile picture of the author Faisal Anwar
    As long as they seller have not give you the service or product he/she promise, you will get a dispute. But even before that happens, the seller would probably sen you the product after he sees the email from paypal regarding your dispute. I suggest you go for it.
  • Profile picture of the author SpicyRobby
    Originally Posted by alex84 View Post

    I sent an email and a message on the member's community website, still nothing. .
    Better send him/her a PM.
  • Profile picture of the author DaveLloyd
    You should first do everything in your power to resolve the matter with the OP by means of email, and this forums PM system.

    If he still ignores you, then file a dispute at PayPal. They will give him around two weeks to respond. If he fails to respond, then escalate the dispute to a claim.

    If he is a rip-off merchant he will have cleaned out his PayPal account, and you will not receive your money back. You will simply be wiser after the event.

    Happens to all of us!

    Dave
    • Profile picture of the author Tracy Yates
      Alex,

      I will just add this....

      It is much harder to win a dispute with PayPal when it is an intangible product as opposed to maybe a service that was to be supplied and then wasn't.

      Not saying it's impossible to win, but harder to.

      With that said, in many cases, if you open up a dispute with PayPal, the vendor usually responds much faster, as was already stated. Disputes can work, but it depends on what your after in the end.


      Tracy
  • Profile picture of the author Stallion
    It is the weekend. They may not work on the weekend and this is why you aren't hearing back from them.
    • Profile picture of the author Texjd
      Not sure about the rest of you but as a vendor I have never won a dispute - ever!

      PayPal is on the side of the buyer, make no mistake about it. There is no resolution, they will go through the process (as long as 2-3 weeks) but they will refund the buyer and deduct from the vendor.

      From 2002 through 2006, I had less than 6 disputes. That's multiple websites, ebay, you name it. In 2007 it started going crazy, I think it went up to about 36 for the year. Some out and out real BS like someone stole my password. Right, and that person stole your email too since we traded emails with questions you had. Showed the emails to PayPal, didn't matter.

      So far this year, that's probably doubled. Part of it is that people are figuring out that all you have to do is file a dispute, and bingo, you get a refund.

      Last time I bothered to respond (I just refund, not worth the time to argue when you know the outcome) my PayPal contact looked at my account and the dispute, then repeated the copy on the dispute page. Word for word.

      I said that's your answer? She said I don't know what else to say. OK, I said say have a nice day and say goodbye.

      But in all fairness to PayPal, they are no worse than my other credit card gateway.

      But trust me when I say you will either get your product, or get your money back.
  • Profile picture of the author Brian Tayler
    Originally Posted by alex84 View Post

    ...I will make a new post with a warning about dealing with this member (is it within the rules to do so?).
    No it's not.

    Rule #1: http://www.warriorforum.com/main-int...ead-first.html

    As far as your question about disputes. It's been hit or miss with me. Pay Pal states right in the dispute process that they offer no protection against intangible products... that being said though, I have been able to get my money back before.

    Thanks,
    Brian
  • Profile picture of the author GarrieWilson
    Originally Posted by alex84 View Post

    I've never had to do a Paypal dispute, but I think it will soon be the case. I bought 2 days ago a WSO product from a member, but never was sent anything. I sent an email and a message on the member's community website, still nothing. Will I get my money back from opening a dispute on Paypal if the other persons doesn't respond or something?
    2 days...

    Its the weekend!

    I'd fire you if I was the WSO seller.

    And no, you wont get a refund if its intangible unless LOTS of people complain.
    Anyways, I won't give a name yet, because he might have some valid reason for not responding, but considering he has been online during the weekend on the Warrior forum at least, I find it weird that he hasn't responded. If this doesn't get resolved in a good way, I will make a new post with a warning about dealing with this member (is it within the rules to do so?).
    Did you READ them?

    Stupid question. If you did, you would know the answer.

    Also post in the WSO sub forum...
    • Profile picture of the author Emailrevealer
      I have never lost a paypal dispute until recently.
      I won't say how the buyer got away with it because it was pretty clever.
      But the guy went in placing an order and planning to scam me out of free work and they got away with it.

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