What's the proper etiquette for giving Honest reviews on WSO's?

64 replies
Will I get banned if I tell what I think about some of the crappy WSO's that are coming out lately?

I mean if I review it properly but basically say this isn't something you need?

I get so tired of all the "hell yeah" and "attaboy" reviews for all these serial WSO creators. I mean some of these people are self proposed gooroos on everything to do with online marketing.

I've been burned on alot of WSO's lately, and I could show MY paypal account to prove I bought them all, but I've always just kept my mouth shut if I got burned and only posted a review if the WSO was really good.

How do I go about tactfully reviewing a crappy ass thrown together WSO without stepping outside forum rules?

Steve

p.s If the only reason you got me on your list, was so you could affiliate promote all the other WSO's and Mike's site, I'm deleting your emails left and right.

p.p.s maybe I need a review site where I don't take affiliate money...sheesh!
#etiquette #giving #honest #proper #reviews #wso
  • Profile picture of the author Michael Meaney
    I think if you buy a WSO, you're doing other Warriors (and actually the WSO seller) a service by writing an honest review.

    With that said, one man's trash is another man's treasure - what you consider basic information might be the aimed at right level that a newbie needs.

    Originally Posted by Ouroboros View Post

    How do I go about tactfully reviewing a crappy ass thrown together WSO without stepping outside forum rules?
    If you were to leave negative comments, I wouldn't get personal or attack the seller.

    Just my thoughts anyway.
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  • Profile picture of the author Ken Strong
    Originally Posted by Ouroboros View Post

    How do I go about tactfully reviewing a crappy ass thrown together WSO without stepping outside forum rules?
    By giving your honest opinion. If you've purchased the WSO you have the right to leave an honest review.

    The only thing you have to avoid is any personal attacks on the seller (or anyone else). As long as you stick to the product, say what you think.
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  • Profile picture of the author Paul Coleman
    Originally Posted by Ouroboros View Post

    Will I get banned if I tell what I think about some of the crappy WSO's that are coming out lately?
    Stephen,

    Stay calm. You won't get banned. Make sure the products you buy have a money back guarantee.

    If the product is trash, you can get your money back.

    Since we are all Warriors, I would recommend that you privately message the product creator with your complaints so that he can improve his guide.

    And then we are all happy. ;-)

    Paul
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    • Profile picture of the author Tina Golden
      Originally Posted by Paul Coleman View Post

      Since we are all Warriors, I would recommend that you privately message the product creator with your complaints so that he can improve his guide.

      And then we are all happy. ;-)

      Paul
      I disagree with this, Paul. Reviews should be posted in the thread so others don't waste money or time on a garbage product.
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      • Profile picture of the author Paul Coleman
        Originally Posted by Tina Golden View Post

        I disagree with this, Paul. Reviews should be posted in the thread so others don't waste money or time on a garbage product.
        Hi Tina,

        Fair enough. If it's egregious, then warn other Warriors. But if it's a good quality product, but doesn't suit your needs, private message is best.

        And did I mention that I love you all, my fellow Warriors?

        Paul
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        • Profile picture of the author Tina Golden
          Originally Posted by Paul Coleman View Post

          Hi Tina,

          Fair enough. If it's egregious, then warn other Warriors. But if it's a good quality product, but doesn't suit your needs, private message is best.

          And did I mention that I love you all, my fellow Warriors?

          Paul
          I see where you're coming from there, Paul. If it's a decent product but just doesn't suit my needs, I wouldn't post a negative review. Then again, I don't ask for refunds, either... lol. But I get your point. I've seen people post negatively when they shouldn't, too.
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    • Profile picture of the author Ken Strong
      Originally Posted by Paul Coleman View Post

      Since we are all Warriors, I would recommend that you privately message the product creator with your complaints so that he can improve his guide.

      And then we are all happy. ;-)

      Paul
      I also disagree with this -- it doesn't do anyone any good to only have unfailingly positive reviews in WSO threads if people feel otherwise. The point of reviews is to let other people know what's going on.
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      • Profile picture of the author Paul Myers
        Steve,

        What Ken said. Exactly that. Stick to the product, tell the truth, don't bash the seller as a person, and you'll be fine.

        We encourage reviews, positive and negative, as long as they follow those guidelines and only come from people who've actually paid for the products or were given a review copy by the seller.


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        • Profile picture of the author Coby
          Originally Posted by Tina Golden View Post

          I disagree with this, Paul. Reviews should be posted in the thread so others don't waste money or time on a garbage product.
          Originally Posted by Ken Strong View Post

          I also disagree with this -- it doesn't do anyone any good to only have unfailingly positive reviews in WSO threads if people feel otherwise. The point of reviews is to let other people know what's going on.
          Originally Posted by Paul Myers View Post

          Steve,

          What Ken said. Exactly that. Stick to the product, tell the truth, don't bash the seller as a person, and you'll be fine.

          We encourage reviews, positive and negative, as long as they follow those guidelines and only come from people who've actually paid for the products or were given a review copy by the seller.


          Paul

          Yes, Yes, yes... What they said!

          Please please please leave an honest review if it's crap! We as a community have to look out for each other! You will be helping other Warriors and the product creator (if they are smart).

          It does not have to be a bash fest, keep it to the product and you'll be fine.

          I wish more people would speak their mind. There have been several times I bought a WSO that have great reviews and was quite disappointed...

          Then after purchase you find out the creator is offering a bonus for posting in their thread or something similar...

          If we all look out for one another the community as a whole will improve... For the most part WSOs are normally high quality and a great deal, so it's more important to point out the ones that aren't!
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    • Profile picture of the author Fernando1954
      Originally Posted by Paul Coleman View Post

      Stephen,

      Make sure the products you buy have a money back guarantee.


      Paul
      Thats ok as long as the seller honours this.


      And you can't always get your money back. I saw a thread just a couple days ago where the wso info was completely untrue and several people emailed for a refund. The author just split.. no refunds and no more comments on his wso. So yes... most definitely leave honest feedback
      This sounds like the one i bought the plugin just doesnt do what it says,so seller closes the offer and disappears.
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  • Profile picture of the author Ouroboros
    Ken and Paul, I know you're repected warriors, maybe even mods, but if i just pm the guy and ask for a refund, I look like a "serial refunder"

    I guess if I keep my review specific and don't make any comments about the individual, I'm ok?

    Steve

    Sorry Mick, didn't mean to skip you.
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  • Profile picture of the author sbucciarel
    Banned
    This always amazes me and I don't know what you are looking for when buying a WSO, but I've recently been on somewhat of a WSO buying spree and ALL of them have been amazing. Very high quality and I've learned a lot about something I wanted to learn about.

    Are you chasing magic bullets and buying WSOs with wild promises? Do you buy from people that you know have a great reputation? I think you need to change the way that you buy if you are constantly "getting burned," because there's a lot of high quality stuff out there.

    That doesn't answer your question ... I'll let others deal with that.
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  • Profile picture of the author guitarjosh
    And you can't always get your money back. I saw a thread just a couple days ago where the wso info was completely untrue and several people emailed for a refund. The author just split.. no refunds and no more comments on his wso. So yes... most definitely leave honest feedback.

    Personally, I hate that the author can delete any comments they want. That happens all too often too. Crappy product? Bad reviews? Just delete them and keep the product looking perfect. Bwah...
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    • Profile picture of the author Tina Golden
      Originally Posted by guitarjosh View Post


      Personally, I hate that the author can delete any comments they want. That happens all too often too. Crappy product? Bad reviews? Just delete them and keep the product looking perfect. Bwah...
      That's not true, Josh. Not sure why you think that but it's absolutely untrue. The author can NOT delete ANY posts. They can only report to the mods and the mods decide. If it's not a personal attack and the person bought, the mods won't delete.
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      • Profile picture of the author goldmills
        I think the key to what you posted in your question Steve is "Honest Reviews"

        I agree, that many of the WSO are "Atta Boying" and posting to bump posts and want to help their friends.

        I would love to see more Honest Reviews myself, without the fear of becoming an outcast.

        It seems no one likes a "Debbie Downer" though eh?

        So, an honest review of a bad product does not have to be negative. It can simply state the reasons why you found it not useful.

        Also I agree with the fact that one man's trash is another man's treasure.

        There are no secrets or "new" things on the internet. Just stuff you've not heard of before. Some people have taken old ideas and rehashed them in a different voice. Nothing wrong with that, unless the buyer has seen what's being taught before and they'll feel ripped off.

        Regardless, I'd like to see more honest reviews, full reviews of people's products instead of the many BLIND offers where you are not sure what you get and what's in the members area.
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      • Profile picture of the author guitarjosh
        Originally Posted by Tina Golden View Post

        That's not true, Josh. Not sure why you think that but it's absolutely untrue. The author can NOT delete ANY posts. They can only report to the mods and the mods decide. If it's not a personal attack and the person bought, the mods won't delete.
        That's actually pretty awesome to hear. I didn't realize that! That in itself will encourage me to leave more honest reviews.. negative and/or positive. Thanks for correcting me on this one!
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  • Profile picture of the author timpears
    Avoid personal attacks first off, but that is obvious. You might want to list the pros and cons of the product. There must be some pros to even the most crappy WSO, and then if the cons are more than the cons, everyone can figure it out for themselves I would think.
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    • Profile picture of the author chumpschimps
      A WSO might seem poor quality to you because it doesn't meet your individual expectations, or you don't find the key information you're looking for.

      On the other hand, it might be such poor quality that you feel ripped off.

      It's only fair to give negative feedback. So long as you give the reasons why the product doesn't work for you, other people can then decide if this would also be an issue for them. Some will be influenced, but others won't. You might stop someone from buying it, but your honesty might help someone decide it is the right product for them (especially if you say something like, "Instead of covering abc as promised, it was all about xyz")

      I think it's a question of HONEST reviews, rather than negative ones. They're there to help others decide if the product is right for them and honesty is only fair.
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  • Profile picture of the author JennSpencerIM
    Great question and happy to read these responses. Not too long ago I purchased a WSO and followed it all to a T but didn't get the results everyone else was raving about.

    I was asked by the WSO owner to remove my comment because it was negative and everyone else was positive. But what would the point be if only positive reviews were kept? I hardly ever buy anything but when I do, I do every detail of it step-by-step as soon as I purchase it, so I think my review was valid. I hope people don't remove negative reviews when asked, unless there is a legit reason.

    Nothing is ever going to work for every single person in every single market every single time, so I think a bad review or two isn't the end of the world, if it's the truth about it.
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    • Profile picture of the author chumpschimps
      Originally Posted by JennSpencerIM View Post


      I was asked by the WSO owner to remove my comment because it was negative and everyone else was positive.
      It's not surprising that all the reviews except yours were positive if the WSO owner asked writers of negative ones to remove them.

      I wonder how many other negative ones were removed by people who gave in to his/her requests.
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      • Profile picture of the author High Horsepower
        I ran my 1st WSO several days ago and I believe all my reviews were positive. I ask my buyers to post an honest, no fluff review. No bonus, nothing. That's it.

        I've had members email me asking if the "review" they are writing meets my approval.. I've told everyone "write your honest opinion, good or bad, that's the only way I can make my product better.

        I had one buyer ask "me" to write my own review and he would post it. No thanks, why would HE believe any reviews that others give me in the future.

        Either your product will endure the marketplace or it won't. I work Offline with small business owners. Some of them go ballistic when they get a bad online review from social sites, Google, Yelp, InsiderPages, etc..

        About 95% of the time the review is justified. I've told the owners "this is where your business is weak, you need to work on this. Keep avoiding this problem and one day you won't have anyone using your services because you'll be out of business."

        1 of 20 reviews you always get a jerk, competitor, ect... if you have 10 positive reviews for every bad review the Reader will see through this.

        Invest your time making your WSO better and you'll make 97% of the members happy.

        Richard

        P.S. I offer a 60 Day Guarantee with my products, so if someone truly doesn't like my product just get a refund.
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        • Profile picture of the author chumpschimps
          Originally Posted by High Horsepower View Post

          I
          I had one buyer ask "me" to write my own review and he would post it. No thanks, why would HE believe any reviews that others give me in the future.
          Why would you ever believe any reviews you saw written by him in future?

          And, more importantly, if I were you, I would always wonder about any WSO that I saw this person's future reviews attached to - I woul,d always be thinking of the possibility that someone might have taken him up on his offer.
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  • Profile picture of the author CDarklock
    I think all reviews should be confined to the product reviews forum, and the WSO thread should be restricted to Q&A about the product.

    This is largely because I think most reviews are stupid. When Joe Moron with a 65 IQ leaves his "HURR DURR THIS WSO WAS AWESOME DERP" review on the WSO thread, nobody will say anything, but when Bob Jerkwad with his 215 IQ leaves "This WSO is teh suck, you will be a dork and not make any money" review it will probably get reported and is likely to be removed from the thread.

    This is usually because of the rule against damaging someone else's WSO thread. Furthermore, I'm told some people have had posts removed over "not buying the WSO" because they requested and received a refund... leaving it less than clear whether someone can get their money back AND tell fellow Warriors that this product is a piece of crap. Plus, it feels very much like the WSO forum itself can't be used to criticise or condemn WSOs, because there's money mixed up in it.

    Move it all to the reviews forum, and these problems disappear. Anyone can start a review thread about anything and post whatever review they want, subject to rule #1. And if the WSO's owner wants to link to that thread from their main post or "reserved for FAQ" entry, they can. In all likelihood, a lot of WSO owners will just make that part of the process: pay for WSO, reserve first post for Q&A, start new review thread.

    My two cents, anyway.
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    • Profile picture of the author x3xsolxdierx3x
      It's all about being tactful in your review and response. Unfortunately, some have ZERO tact. Every product has "room for improvement": a way it can be better laid out, packaged, etc...it doesn't hurt to highlight those things, and those responses aren't exactly negative. In fact, future customers can SEE ongoing dialogue in the thread, in which you can also see a perpetual 'bettering' of the product, over time....making it more and more valuable as the WSO owner continually responds to comments and refines their product.

      Of course, to expect tact and constructive criticism would be highly unrealistic for some who would rather just rip a product to shreds. I don't believe you should blow hot air, but there are ways to give ample amounts of criticism without being a jerk about it.
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      • Profile picture of the author WillR
        Originally Posted by x3xsolxdierx3x View Post

        It's all about being tactful in your review and response. Unfortunately, some have ZERO tact. Every product has "room for improvement": a way it can be better laid out, packaged, etc...it doesn't hurt to highlight those things, and those responses aren't exactly negative. In fact, future customers can SEE ongoing dialogue in the thread, in which you can also see a perpetual 'bettering' of the product, over time....making it more and more valuable as the WSO owner continually responds to comments and refines their product.

        Of course, to expect tact and constructive criticism would be highly unrealistic for some who would rather just rip a product to shreds. I don't believe you should blow hot air, but there are ways to give ample amounts of criticism without being a jerk about it.
        Are you not actually part of the problem here...



        ????
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        • Profile picture of the author x3xsolxdierx3x
          I did one review. The one I did was 260+ pages and was absolutely sick in content.

          I suspended the gig on my own account before I saw your post. It SHOULDN'T be showing up in search or in my account because the gig was suspended. Not sure when you took that screenshot, but you may have noticed that it was in my signature here but I had removed it.

          Reviews can be "good" or "bad", as far as I understand, and I'd have no hesitation giving a bad review. I created the gig because I've been absolutely inundated with requests for review and just don't have the time. In the email exchange, I was able to elaborate more to the actual purchaser that I'd give a negative review, with constructive criticism.

          In the end, I did decide to 'suspend' it before you holding my feet to the fire. Again, the gig shouldn't be visible or showing in my account for purchase.


          Originally Posted by WillR View Post

          Are you not actually part of the problem here...



          ????

          No more believing any of YOUR reviews.
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          • Profile picture of the author x3xsolxdierx3x
            Also....I'm not entirely sure we are talking about the same thing here when we are talking about "reviews"....

            Isn't there a BIG difference between testimonials and reviews? I've posted alot here, but I've given only 1 review that I can remember, as coming from that Fiverr gig....

            The "testimonial", as far as I understand, is directly related to one's using the product, and giving a personal account.

            When I had the Fiverr gig up for the paid review, I didn't see anything wrong with charging to give people feedback regarding how the product itself could be better packaged or presented. I didn't see a problem, either, with posting that to the WSO thread.

            People had done that to my WSO, and I've appreciated it....mentioning how the product would better serve audiences had it had video or audio formats.

            The reason I had suspended it was because of the 'perception'. I really didn't see a problem with someone paying for my time to give feedback on how their product could be changed/added to/altered/re-packaged/etc.

            A "testimonial" is what shouldn't be paid for, as far as I understand. Oftentimes, from what I can see, the place where people get into trouble ethically is when they completely fabricate, for a seller, that they were able to take the product itself and earn "$10,000+ a month..."....the would be the point of a paid testimonial, right?

            When someone has alot of experience in IM, what is morally or ethically wrong with paying them to review/provide feedback on how the product itself can be bettered? Doesn't that actually help to IMPROVE the quality of WSOs?
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            • Profile picture of the author RAGolko
              Just be honest and stick to the wso instead of making personal attacks. If you've made money using the tecniques, say so. I see so many comments 'this is great' but hardly EVER see anyone say "I eanned x dollars within the first 30 days" or something like that. Makes me quesiton the validity of the comments sometimes...
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              • Profile picture of the author Kay King
                The idea that someone would pay you for a "review" and you would provide them with a negative review of THEIR product - doesn't fly.

                Then you have the little problem of what to do if someone PAYS you for a "negative review" to hurt their competition. Quagmire time.

                Amazing what hangs around in cyberspace while we're hoping it will disappear. Sometimes "my bad" is the only explanation.

                kay
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                • Profile picture of the author WillR
                  Originally Posted by Kay King View Post

                  The idea that someone would pay you for a "review" and you would provide them with a negative review of THEIR product - doesn't fly.

                  Then you have the little problem of what to do if someone PAYS you for a "negative review" to hurt their competition. Quagmire time.

                  Amazing what hangs around in cyberspace while we're hoping it will disappear. Sometimes "my bad" is the only explanation.

                  kay
                  I agree. That's why I don't think selling reviews is something that should ever be done. Someone is paying you for a service so it is only natural your review is going to be biased - no matter what you say. Someone is not going to be too happy if you deliver them a bad review - they will ask for their money back.

                  I am pretty sure this practice is against the rules of this very forum and for good reason. The moment you have people paying for reviews or testimonials they become meaningless.
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                  • Profile picture of the author chumpschimps
                    Originally Posted by WillR View Post

                    I agree. That's why I don't think selling reviews is something that should ever be done. Someone is paying you for a service so it is only natural your review is going to be biased - no matter what you say. Someone is not going to be too happy if you deliver them a bad review - they will ask for their money back.

                    I am pretty sure this practice is against the rules of this very forum and for good reason. The moment you have people paying for reviews or testimonials they become meaningless.
                    Wow! To be honest, that surprises me. But then again, it's life and nothing should come as a shock.

                    To me, it shows how some guys might be willing to abuse their position as long-standing members on this forum... and I don't think it matters how you dress it up as a review or testimonial, it is an abuse of trust.

                    Of course you're not going to write a bad review - and the offer to 'craft' a review and 'post it in your wso thread' is enough proof for me, personally, to know you're not going to write a bad review (if you bother to review the product at all!)
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                    • Profile picture of the author Paul Myers
                      This is usually because of the rule against damaging someone else's WSO thread. Furthermore, I'm told some people have had posts removed over "not buying the WSO" because they requested and received a refund...
                      The only posts that should be removed because of a refund would be complaints about not getting a refund.

                      That said, some sellers will "demand" that people remove negative posts for whatever reason, and some buyers will do so. I have seen instances where legitimate reviews were left by customers and the sellers threatened to "get you banned if you don't remove it." When that was verifiable, the sellers got time-outs. One was so bad the seller was removed.
                      Plus, it feels very much like the WSO forum itself can't be used to criticise or condemn WSOs, because there's money mixed up in it.
                      I hear this occasionally, but there's no evidence of it that I've ever seen. Not from anyone, in any instance.

                      One type of post that people often use as the basis for claiming this is the comment critical of the process, but not based on the purchase of the product. An example would be if I went into a thread about article spinners and started ranting about how evil they are as a product type. Or the person who demands to know why anyone would teach a method that was making them money. Or, or, or...

                      WSO threads are about the specific product in question. Nothing else. When we enforce that, we often hear that we're only doing it to "protect the sales." That is only true to the extent that we're protecting the right of the seller to sell their product without being hassled by someone who simply disagrees with their approach, or who has a grudge against the seller.

                      Paid ad sections are different from discussion sections. They have different purposes and different rules. That is simply a necessity.

                      Moving WSO reviews to the review section sounds good, until you consider the process that would follow. Every WSO thread would have a corresponding review thread, and it would all take up lots of time and space, and a big chunk of people would ignore it anyway. That means fewer reviews of all kinds, more fights about how things were to be handled, and locking out newer members from leaving reviews. Remember, you need 20 posts or more to post anything in the review section.

                      If you've legitimately paid for the product, you shouldn't need to post X times to give your opinion of its value.

                      There's also the fact that a lot of people would not bother going to the review thread, and would simply buy based on the sales copy. If there are negative reviews, they wouldn't be as likely to be seen. Yes, that's because people wouldn't bother, and yes, that happens sometimes now with threads that are longer and negative reviews that are further down-thread. But it would still be more common than it is now, and we'd probably not be watching out for the members by moving in that direction.


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                • Profile picture of the author x3xsolxdierx3x
                  Originally Posted by Kay King View Post

                  The idea that someone would pay you for a "review" and you would provide them with a negative review of THEIR product - doesn't fly.

                  Then you have the little problem of what to do if someone PAYS you for a "negative review" to hurt their competition. Quagmire time.

                  Amazing what hangs around in cyberspace while we're hoping it will disappear. Sometimes "my bad" is the only explanation.

                  kay
                  I'll be the first to say "my bad"....I do think it is telling that removed my sig line here a few days ago and suspended the gig BEFORE having my feet held to the fire....

                  I really thought the place where people got themselves into trouble was where they gave paid testimonials of earning huge amounts of money, as a result of "using" the product....giving a completely false presentation of the capability of the product.

                  I know that noone in their right mind would actually PAY to have negative reviews or testimonials, but, I think there's a thin line there between honest constructive criticism. I know from my experience with my own product, that I really wanted to hear from others, with more experience, about what could make my product better presented or packaged.

                  Since that a screenshot was posted to that gig, I feel it best to address my thoughts head on....worse comes to worse, I have no problem admitting that I messed up or made a mistake....wouldn't have gone ahead with it if i didn't pay very close attention to the wording of the gig between "review" or "testimonial"....

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                  • Profile picture of the author Kay King
                    The image is one of my favorites from despair.com

                    We all do things that, in hind sight, weren't perhaps the best idea. You thought about it - realized it wasn't a great idea and moved on. AND you admit what you did - that's the difference to me.

                    So many people will defend their actions to the nth degree even in the face of proof that it wasn't a good idea.

                    Experience can be a harsh teacher - she gives the test first and the lesson afterwards.

                    kay
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            • Profile picture of the author R Hagel
              Originally Posted by x3xsolxdierx3x View Post

              When someone has alot of experience in IM, what is morally or ethically wrong with paying them to review/provide feedback on how the product itself can be bettered? Doesn't that actually help to IMPROVE the quality of WSOs?
              There's nothing wrong with paying someone to read your product and give you feedback... privately.

              Like, for example, I could offer Kay $50 to read my next product and give me PRIVATE feedback on it before I launch. She could help me iron out the kinks. And I'd be paying her for her time. No problem, as long as neither of us made her private review/feedback public.

              The problem happens when you start posting these "reviews" publicly. As your gig stated, you'd post it directly into the WSO thread.

              Then people aren't paying someone for their time or help with bettering a product -- then they're paying for reviews and even testimonials (the difference between the two can get murky, really quick). That's when you start getting into problems with bias and all that jazz. And you're probably even stepping into some interesting areas as far as the FTC is concerned (especially if the fact that compensation was involved wasn't clearly disclosed).

              Becky
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            • Profile picture of the author ExRat
              Hi Soldier,

              Originally Posted by x3xsolxdierx3x View Post

              When I had the Fiverr gig up for the paid review, I didn't see anything wrong with charging to give people feedback regarding how the product itself could be better packaged or presented. I didn't see a problem, either, with posting that to the WSO thread.
              So is that what you did?

              IE Post to the WSO thread -

              how the product itself could be better packaged or presented
              ?

              The only one I can see is where you said -

              Personally, I think this book should be mandatory reading

              This 274 page book is a masterpiece

              I highly recommend it
              Along with -

              You have every right to be skeptical in this industry.
              And not much at all about packaging and presentation.

              And the vendor replied -

              Thanks for the honest review =)
              Sorry, but yuck.

              Isn't there a BIG difference between testimonials and reviews?
              Why don't you tell us?
              Signature


              Roger Davis

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              • Profile picture of the author chumpschimps
                Originally Posted by ExRat View Post

                Hi Soldier,



                So is that what you did?

                IE Post to the WSO thread -

                ?

                The only one I can see is where you said -

                Along with -

                And not much at all about packaging and presentation.

                And the vendor replied -

                Sorry, but yuck.



                Why don't you tell us?
                It also speaks volumes and tells me a lot about the warriors who own these WSOs.

                I mean, if they're willing to go to these lengths to get reviews, how good is their product? What faith do they have in it? Is it something I'd want to buy? How many other fake reviews have they used?...
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  • Profile picture of the author turryrunner
    I don't invest or buy anything if all I see are positive reviews so you'd be helping everyone. I'm really glad to see this site is open to honest reviews. It's posts (and responses) like this that keep people coming back.
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  • Profile picture of the author Danny Turner
    Chuckle - don't know why but I find this thread amusing - whether stated or not there appears to be a strong culture of not writing bad reviews - geez and to read some of those overhyped reviews - I now ignore them all - and only look for what the WSO actually offers.
    In my opinion the biggest problem is the rule/policy/practise that you can't reveal details of the wso in your post.
    I once purchased a wso on "how to use PLR" - boasting unique methods - it was crap - nothing unique - in my review I stated so and stated the info was nothing that I could not find on many PLR products sales pages ie use it as an ebook etc - without much effort I found a PLR product sales page and quoted the methods...
    I was asked to remove the post and did not - that got me a one week ban ...
    so, do bad reviewers get banned - yes,at times they do
    does this stop them posting bad reviews in the future
    in my case it has, I simply ask for a refund(sometimes) and move on
    I have purchased some excellent WSO's - value I could not get anywhere else
    but now I am verycareful toignore the reviews - in myopinion there is just too much hype.
    There is often critism of the poor quality of some WSO's - I think if warriors could post highly critical reviews then they would not last long and we would all be better off for it - whatever the mods say there is a culture here that negative reviews are not acceptable - to me, that's verified by the comment above that OP's feal justified in asking for negative reviews to be removed.....
    any how , just my 2c worth
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  • Profile picture of the author mariebnichols
    [QUOTE=Ouroboros;4229225]Will I get banned if I tell what I think about some of the crappy WSO's that are coming out lately?

    It's your right to tell them anything that you want to say about them. Being Honest is better than telling lies and that's a fact. Your question about getting banned is not really for me to answer. How about trying it and let's see if you'll get banned. If you get banned, this will only determine how incompetent they are. Constructive criticisms should always be welcomed to achieve the development we are looking for.
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    • Profile picture of the author Joe2
      I think we have to apply the same amount of due diligence that we do when we buy a product from a normal website sales page. I usually look at the reviews and see if they're giving good info on what the product can do without actually divulging the how to and try and make an informed decision.

      You can also look up threads and posts of the WSO author and get a feel for the quality of his contributions and products.

      It's just life. There is brilliant/good/mediocre/bad and terrible in all walks of life and we somehow make our way through it all, learning as we go along. Although, sometimes it ca be a rough ride.
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    • Profile picture of the author sbucciarel
      Banned
      [quote=mariebnichols;4236400]
      Originally Posted by Ouroboros View Post

      Will I get banned if I tell what I think about some of the crappy WSO's that are coming out lately?

      It's your right to tell them anything that you want to say about them.
      No, this isn't really true at all. It's not your right to say anything that you want to say about them. It is only your right to present a fair review of the product if you have purchased it. I've seen more than one unhappy person go on for pages, bashing and personally attacking the seller, and that is not allowed.

      This is usually because of the rule against damaging someone else's WSO thread. Furthermore, I'm told some people have had posts removed over "not buying the WSO" because they requested and received a refund...
      This is the same thing as above. You're unhappy with a product and get a refund, you should be able to leave a one post review of your experience. You should not be able to destroy the entire thread and attempt to destroy the reputation of the seller with personal attacks throughout the thread.

      There are a lot of very trollish people who think that because they are unhappy with a product that gives them the right to personally attack the seller and to use the thread to continually flame them. That is not a review. That is an attempt to harm the seller's ability to sell their product and to harm their reputation.

      If there is something shady about the seller and/or product, that is easily resolved by alerting a mod if you have a foundation to your claims.
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  • Profile picture of the author trytolearnmore
    What i hate about WSO reviews is that people review not the product itself, but how fast it was delivered)
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    • Profile picture of the author chumpschimps
      Originally Posted by trytolearnmore View Post

      What i hate about WSO reviews, that people review not the product itself, but how fast it was delivered)
      I think you can tell from the reviews whether someone has actually used/tried/read/implemented the WSO.


      Like you say, some reviews don't mention anything about the product whatsoever and these are the least helpful ones.

      Sometimes, genuine reviews can help you decide whether to buy. The ones that cut through the sales copy and clarify what you're getting can be helpful - but only if they are convincingly from someone who's actually taken time to 'review' the product personally.

      A few times, I've read sales copy and still not know what I'd actually be getting for the money. Although that says a lot about the sales copy itself, the reviews on these products might encourage me to find out a little more instead of dismissing it instantly. But, that's not going to happen if all I see is,

      "I bought it because it has your name on it"
      "I've bought all your WSOs and couldn't let this one slip by"
      "Delivered immediately and just about to take a look now"
      "Just looking over and I'll be back with a review later" - This one's a classic and most of the time the person never returns to write a review - That tells me the WSO wasn't that great!

      Don't you think some of the comments, 'reviews' and promises of reviews can actually be more damaging than having nothing there at all?
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  • Profile picture of the author x3xsolxdierx3x
    I gave ONE "review", as a result of that Fiverr, that I later shut-down, on my own account, before any mention in this thread.

    Inundated with requests review in my inbox here, I actually got the idea from this gig:
    http://fiverr.com/users/diariles/gig...ref=glst-g-ttl

    With almost 400 purchases, THIS is the kind of thing we don't want here, right? ...or, is this OK?

    "I will create a video up to 3 minutes in length describing how awesome my experience with your site, product, or business was....Reviews are all fabricated! Message me details prior to ordering for a genuine review."

    For some to say that they can't trust ANY of my WSO reviews....I gave one as a result of that Fiverr gig, and unless I gave a review a long long time ago, I really don't recall reviewing any other WSOs.

    Rest assured, the WSO section isn't bombarded by a plethora of 'skewed' reviews from myself, as some here have made it sound.

    Again....I'm not evading this thread or anything....After 1 review, I suspended the gig BEFORE anyone said anything here.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by x3xsolxdierx3x View Post

      I gave ONE "review", as a result of that Fiverr, that I later shut-down, on my own account, before any mention in this thread.

      Inundated with requests review in my inbox here, I actually got the idea from this gig:
      http://fiverr.com/users/diariles/gig...ref=glst-g-ttl

      With almost 400 purchases, THIS is the kind of thing we don't want here, right?

      "I will create a video up to 3 minutes in length describing how awesome my experience with your site, product, or business was....Reviews are all fabricated! Message me details prior to ordering for a genuine review."

      For some to say that they can't trust ANY of my WSO reviews....I gave one as a result of that Fiverr gig, and unless I gave a review a long long time ago, I really don't recall reviewing any other WSOs.

      Rest assured, the WSO section isn't bombarded by 'skewed' reviews from myself, as some here have made it sound.

      Again....I'm not evading this thread or anything....After 1 review, I suspended the gig BEFORE anyone said anything here.
      And kudos to you for acknowledging it and stopping it. Some people really love drama and will beat it into the ground ... like they've never made a bad decision in their lives before.
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  • Profile picture of the author MikeMorgan
    As far as you don't personally attack the seller , it is fine to leave your honest review , good or bad .
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  • Profile picture of the author Gaz Christian
    Originally Posted by Ouroboros View Post

    Will I get banned if I tell what I think about some of the crappy WSO's that are coming out lately?
    Like most other members have stated, an honest review is an honest review but it must be reviewed from the correct perspective and not just whether it suits your ideal requirements?
    Is it crappy because you believe it won't work or because it is poorly put together. personally I've bought some WSO's that looked real crappy (visually) but contained a few nuggets of gold. Just be careful and diplomatic with your wording and everything will be fine.
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  • Profile picture of the author Ouroboros
    Interesting exchange...

    Ken Strong said...

    "By giving your honest opinion. If you've purchased the WSO you have the right to leave an honest review.

    The only thing you have to avoid is any personal attacks on the seller (or anyone else). As long as you stick to the product, say what you think."

    Tina Golden said...

    "I disagree with this, Paul.[in response to Paul Coleman] Reviews should be posted in the thread so others don't waste money or time on a garbage product."

    Paul Myers said...

    "What Ken said. Exactly that. Stick to the product, tell the truth, don't bash the seller as a person, and you'll be fine.

    We encourage reviews, positive and negative, as long as they follow those guidelines and only come from people who've actually paid for the products or were given a review copy by the seller."

    Suzanne said this...

    "Are you chasing magic bullets and buying WSOs with wild promises? Do you buy from people that you know have a great reputation? I think you need to change the way that you buy if you are constantly "getting burned," because there's a lot of high quality stuff out there."

    That kind of ticked me off, because she automatically assumed something, I'm not sure what..."magic bullets"? I'm not looking for the next shiny thing, I just expect a little bit of value for my money. I'm not a noob and I don't buy "magic bullets".

    Coby said, and I'm selecting points...

    "I wish more people would speak their mind. There have been several times I bought a WSO that have great reviews and was quite disappointed...

    Then after purchase you find out the creator is offering a bonus for posting in their thread or something similar..."

    So the guy(s) that offered me a bribe to leave a "glowing review", I should refund those guys and report them?

    I could go on and on, quite a few replies to my original thread, but despite some people's universally good experience, I've been wading through a bunch of crap lately.

    The part I hate is that if you buy a decent or even good WSO, you get bombarded with "affiliate" emails from that person, encouraging you to buy more and more WSO's that they recommend (via WSO Pro no doubt).

    Sorry, but I'm getting a bit jaded to all this crap. I've said enough for now, just don't expect glowing testimonials from me. I'm going to tell it like it is (within limits).

    Steve
    Signature

    Need a Simple Product/Service to Market to Offline Clients? Sell Them DFY Custom Videos. https://www.fiverr.com/users/gigsiteguy

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  • My feeling is that WF definitely does not like negative reviews - there's a "if you've nothing good to say, say nothing" attitude, and when you read multiple posts above about getting bans from WSO, that shows it's a wider problem with the whole forum.

    I do like a lot of the stuff I see here, and some of the information might be useful to *someone* just because it's not useful to me, but then again some of it really is just pure crap. There's a reason IM has a bad rep, why MMO, GRQ stuff gets PayPal and YouTube accounts locked. A certain percentage, sometimes a large percentage, just isn't very good.

    I saw a free WSO in the War Room a month or so back. The content was so bad that not only was I disappointed that it wasn't great but I resented the 15 minutes of my life that was wasted looking at it, and shocked that any WF member could publish something so bad. No, I didn't leave a review - I don't think it would be appreciated by those concerned and I don't need the hassle.

    Payment for honest reviews...

    I have an issue with this one, in that I want to do it. It can be difficult to motivate any customer to give a review or testimonial and usually people incentivise it in some way (maybe a bonus, a discount voucher, a present, and sometimes even cash).

    I will happily pay for someone to give me a "warts and all" review with loads of criticism - preferably that is constructive so I can take action on it. What better than to reply to a review listing 5 major problems with "we've fixed items 1-3 already, item 4 will be done tomorrow and item 5 is scheduled for Monday". Or even "we don't agree with you on point X, we do it this way because of Y and Z". That's the way to deal with criticism.

    I've tried to get honest reviews before, but the stuff we got was gushy, over the top positive crap that showed they hadn't even used our product - useless to me and I'd never publish them. Positive reviews are great, but negative and partially negative reviews help you improve your product.

    I think it's a problem with IM in general, and affiliate stuff specifically, that there's always a lot of positive reviews and very few detailing the negatives. I almost didn't buy some great products because there was too much positive gush. Maybe this is because I'm not from the US and I think there's a different attitude here in Ireland and the UK, but there's always a catch in almost anything, so it's nice to have it presented first and centre (sales training - raise and neutralise the objections, thanks Brian Tracy).

    [/rant]
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    • Profile picture of the author Paul Myers
      My feeling is that WF definitely does not like negative reviews - there's a "if you've nothing good to say, say nothing" attitude, and when you read multiple posts above about getting bans from WSO, that shows it's a wider problem with the whole forum.
      Did you actually read the thread? You have two moderators in here telling you what gets negative reviews pulled, and why.

      I deleted one yesterday that was negative, but only because the customer finished his post with a nasty personal comment about the seller which was uncalled for in the context. And, since it's someone who contributes here regularly, I told him why it was deleted and that he should resubmit it without the personal attack.

      Hint: If you buy something, don't like it, and get a refund, it's probably best not to accuse the seller of being a scam artist. Not without more to the issue than "I didn't like the product."

      Accusations like that tend to inflame people based on nothing but fear. They snowball, and can create huge problems where none should exist. And it only takes one person doing it the right way for that to happen. Say, for example, the seller's competition. Yes, that does happen. I've banned more than one person for sneaky attempts to discredit an honest competitor.

      It's not a good idea to generalize "My review was negative and got deleted" to "All negative reviews get deleted." Especially since you (the generic 'you') are rarely objective about the tone of negative comments. They may seem justified to you in the emotional context in which you wrote them, but that's necessarily subjective.

      I should remind sellers to be careful about reporting negative reviews that don't get personal. No matter how good your product may (or may not) be, some people won't like it. Sell enough, and you'll hit one of those people. If you get a lot of them, you may want to look moire closely at your offer. Just do not expect the moderators to delete every post you feel may hurt sales. Handle your own unhappy customers, as long as they don't get into personal attacks.

      You do not have some sort of "right" to a feel-good, positive sales thread. You need to earn that with your product and service.
      I've tried to get honest reviews before, but the stuff we got was gushy, over the top positive crap
      AMEN!

      I've quit asking most people I know for critiques of new products. A few will give me the kind of "tear it up" review I want, but most people just, as you say, gush. That's fun, but it's not helpful.

      You want to do someone a favor? Tell them what's wrong, so they can fix it before their customers do.

      By the way, one very quick way to impress potential customers is to respond to critiques in a WSO thread by saying, "Thank you. I have changed [whatever]. Does that fix the problem for you?" That says more about you than any number of glowing reviews for the product. And people often care as much about the seller as they do the thing they're selling.


      Paul
      Signature
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      Stop by Paul's Pub - my little hangout on Facebook.

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      • Hey Paul,

        Thanks for the in-depth reply to what is, admittedly, a bit of a rant. You've made a lot of good points there and I don't disagree with any of it.

        I'm talking about what is for me a general feeling I get from reading WF every so often, rather than something tangible where I can link you to threads X, Y and Z (although that would be far better from the point of view of trying to discuss the issue).

        Maybe I'm completely and utterly wrong

        Cheers,
        Alastair.
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  • Profile picture of the author cashforlifetv
    Why do I feel like I will be banned or the owner of the product/service may go ballistic with my experience? I would like to post it (with both positive and negative) but it seems I was not even allowed to post something regarding a statement from the person that contradicted themselves. Is that personally attacking as well? I have no intention to attack but felt the person set my online business back at least 6 months. Would that be personally attacking as well? I am little lost what is and what isn't personal.
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  • Profile picture of the author laustinseo
    Honesty is key in reviews, that should be obvious to everyone. The only thing I could suggest is to refrain from cursing and completely ripping on the product, just keep your points brief but make sure they are explained
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  • Profile picture of the author harrietfredge
    We have the same problem about that. I hate it when I get kicked out from forums because of my reckless reviews about them. What happened to the saying, "Honesty is the best policy"?
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  • Profile picture of the author laustinseo
    @Harriet, it is the best policy, people just need to understand the line between constructive and non-constructive criticism
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    • Profile picture of the author Paul Myers
      "Harriet,"
      What happened to the saying, "Honesty is the best policy"?
      You mean, like claiming you're from California, while promoting an SEO firm in Australia from an IP in the Philippines?

      That kind of honesty?


      Paul
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      Stop by Paul's Pub - my little hangout on Facebook.

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  • Profile picture of the author Talinn
    I have given negative reviews to a couple of things I bought on the Warrior Forum.

    It would be extremely dumb to allow only positive reviews. If it has to be positive, then the fact that it IS positive has no informational value.

    About the tone of the review... well, if some "reviewers" can go OMG ITS ABSOLUTELY UNBELIEVABLE PLS DONT SELL THIS FOR $50 ITS WORTH AT LEAST $699 IT MADE ME CURE MY DOGS CANCEROUS TISSUES, which we often see there (I laugh at raving reviews 90% of the time! They are usually ridiculous!), then it's only fair that the seller of the WSO should experience the opposite end of the spectrum, which could be OMG THIS IS A TOTAL RIPOFF, I PRESSED THAT BUTTON BUT CAME NOWHERE CLOSE TO MAKING THAT $6,249.77 YOU MENTIONED IN YOUR SALES LETTER. THIS IS VERY CLOSE TO BEING A SCAM AND I DO NOT RECOMMEND ANYONE TO BUY THIS PRODUCT.

    For example.
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  • Profile picture of the author dagaul101
    I think if you give your opinion without resorting to being personally insulting, I think all even the warrior with the special will appreciate your honesty and will have pointers on what to improve
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    • Profile picture of the author cashforlifetv
      Again, I am not sure on the boundaries without this marketing person flipping out. I have already received 2 private messages and he used 2 other emails sent to my personal email. This was in the last 12 hours. I find this a very disturbing reaction without the feeling of being threatened, harassed, or better yet stating something that may go against a paying WSO advertiser. I don't want to make it personal but it just seem I am now allowed the opportunity to express my view on the experience of the service and advise when I paid for it.
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      • Profile picture of the author Tina Golden
        Originally Posted by cashforlifetv View Post

        Again, I am not sure on the boundaries without this marketing person flipping out. I have already received 2 private messages and he used 2 other emails sent to my personal email. This was in the last 12 hours. I find this a very disturbing reaction without the feeling of being threatened, harassed, or better yet stating something that may go against a paying WSO advertiser. I don't want to make it personal but it just seem I am now allowed the opportunity to express my view on the experience of the service and advise when I paid for it.
        If you are being harassed and/or threatened, send copies of the emails and PMs to the Help Desk. The administration does not tolerate that sort of behavior here.
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        • Profile picture of the author cashforlifetv
          Thank you Tina for the support. I will indeed consider this as an option if this behavior does continue.
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  • Profile picture of the author gerry.c
    Just give your honest, constructive feedback. Don't use words like "crappy", etc

    If you're being constructive, no one will be offended... because you're simply giving them your own personal take on it. It's when people get personal and can't resist passive aggressive or direct attacks that people get hurt or offended.

    Remember, most of the people who do WSO's, even if their product sucks... just want to a) be successful and b) be accepted by their piers. Constructive advice goes a long way and as long as you're not letting your own emotions run the show, you can always say what's on your mind without annoying or aggravating the person.

    Cheers!
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