7 {{ upvoteCount | shortNum }}
7 {{ upvoteCount | shortNum }}

I am a little annoyed with Clickbank..

by herbalhound
6 replies
Just a little only because I haven't found them to be very helpful. I put my first product in for approval on Tuesday and have been waiting to hear back from them.

I hear back from them this afternoon. They had not approved my product which btw I didin't see one thing wrong with to start but instead told me to study this page and make the changes and comment back. Well I studied the page and I didn't see anything on it that pretained to my site or my product but to be on the safe side I made a few changes.

I took away the "for a limited time only" text.

And even though it didn't say anything on the page I had to study I put that it was a one time fee and you would only be billed once.

The thing that ticks me off is this... Can't you just say hey change this instead of giving me a huge page of regulations to look at that is so broad I don't know what I could have done wrong. Yes I had already read that page before but now I have to read it again and try and figure out what the problem is. UGH!

So I commented back after I made the little changes and never heard back. I am sure I am going to have to wait another 3-5 days starting Monday to know if my changes were right.

I have never wanted someone to take my freaking money so bad. LOL!

I understand that they are trying to make a bunch of changes right now for the FTC or whatever. But I have told no lies and my product is totally legit. Where as some of the top sellers I see on there right now are very questionable. When do they plan to address those sites? I just feel like I picked the wrong time to deal with Clickbank and that I am being picked on since I am new.

I know I am crazy.

BTW I am not really that mad I just needed to vent for a second cause gosh darn it don't we all sometimes get frusterated!

Thats it I'm done and I feel better now. Thanks
#annoyed #clickbank
  • Profile picture of the author Brad Gosse
    To be fair,

    I think they want us to "get" their policies. They don't want to tell us how to do things

    Clickbank is tough with approvals yes but it's to protect their banking and customer relationships.
    Signature
    Free Clip Art
    {{ DiscussionBoard.errors[4410542].message }}
  • Profile picture of the author BizBoost
    Originally Posted by herbalhound View Post

    Just a little only because I haven't found them to be very helpful. I put my first product in for approval on Tuesday and have been waiting to hear back from them.


    I have never wanted someone to take my freaking money so bad. LOL!

    I understand that they are trying to make a bunch of changes right now for the FTC or whatever. But I have told no lies and my product is totally legit. Where as some of the top sellers I see on there right now are very questionable. When do they plan to address those sites? I just feel like I picked the wrong time to deal with Clickbank and that I am being picked on since I am new.

    I know I am crazy.

    BTW I am not really that mad I just needed to vent for a second cause gosh darn it don't we all sometimes get frusterated!

    Thats it I'm done and I feel better now. Thanks
    Fortunately, the world does not revolve around clickbank. And, remember, you're a customer... or in the customer-to-be chain and they should still treat you with a certain standard of customer service. It's ok for you to put aside the Miss Nice Lady and tell them you expect an informed response. I disagree with the previous reply, it shouldn't be that they have some passive aggressive policy whereby they expect everyone to read through an abundance of rules and regulations before they'll even deal with you. Where the hell does that attitude come from? Most places put all that up just to protect themselves. They should be staffed with people who understand it and, if they do, should point out where you violated a term rather than toss you aside with the uncommunicated intent that they're waiting for you to read their rules and GET why they aren't responding.

    To hell with that nonsense.

    Write to them and ask them if they can't get to your right away, how long they expect is a reasonable time to wait and why they aren't up front about that right away. You're the customer. Some weirdos come up with all kinds of excuses to bow down submissively before businesses whose services are ultimately a value but don't forget the free market system. If you feel mistreated, ignored or there's poor communication, or whatever, take your dollars elsewhere... Clickbank is not the only solution and if it comes down to it you should feel perfectly fine and free to walk away and spend your hard earned dollars elsewhere.

    E
    Signature
    {{ DiscussionBoard.errors[4410569].message }}
    • Profile picture of the author scrofford
      Originally Posted by BizBoost View Post

      Fortunately, the world does not revolve around clickbank. And, remember, you're a customer... or in the customer-to-be chain and they should still treat you with a certain standard of customer service. It's ok for you to put aside the Miss Nice Lady and tell them you expect an informed response. I disagree with the previous reply, it shouldn't be that they have some passive aggressive policy whereby they expect everyone to read through an abundance of rules and regulations before they'll even deal with you. Where the hell does that attitude come from? Most places put all that up just to protect themselves. They should be staffed with people who understand it and, if they do, should point out where you violated a term rather than toss you aside with the uncommunicated intent that they're waiting for you to read their rules and GET why they aren't responding.

      To hell with that nonsense.

      Write to them and ask them if they can't get to your right away, how long they expect is a reasonable time to wait and why they aren't up front about that right away. You're the customer. Some weirdos come up with all kinds of excuses to bow down submissively before businesses whose services are ultimately a value but don't forget the free market system. If you feel mistreated, ignored or there's poor communication, or whatever, take your dollars elsewhere... Clickbank is not the only solution and if it comes down to it you should feel perfectly fine and free to walk away and spend your hard earned dollars elsewhere.

      E
      I think you are very wrong. CB has had to make changes to their policies in order to stay out of hot water with the FTC. You may be a "customer" as you put it, but they want to make sure everything is right before they approve anything. Remember, they don't ever have to approve your product if they don't want to. It's their company.

      It's not their responsibility to tell you what to change on your sales letter and what not to. It's only up to them to tell you what they accept and what they don't. So, as far as reading those policies, rules and regulations, they expect you the vendor to know this stuff. It's not up to them to cater to you.
      {{ DiscussionBoard.errors[4410781].message }}
  • Profile picture of the author John Romaine
    Just wait it out like the rest of us do.

    Make the changes in order to be approved, and move on.

    No big deal.
    Signature

    BS free SEO services, training and advice - SEO Point

    {{ DiscussionBoard.errors[4410910].message }}
  • Profile picture of the author ChadOath
    Have you tried giving them a phone call? Usually when I get the email runaround, I give them a phone call and they give me specific details and things end up getting fixed within the business day. At the very least, you now have a direct contact you can call to address your issue.
    {{ DiscussionBoard.errors[4410949].message }}
    • Profile picture of the author herbalhound
      I didn't call because I felt as though I waited to late in the day to call now but if I don't hear back by Monday I will try that route.

      Here's the thing. I have read through their page and I don't see where any of the information they are worried about as for as FTC or their policy concerns my page. I have done everything by the book.

      I do believe that they should be more clear about what the problem is with my page or product. I think that is only fair. That is all I was saying.

      If they want my money or me as a customer they should do everything in their power to help me understand what the problem is not just say read this and figure it out. I am no dummy and I have read the thing like 50 times looking for my mistake and I don't see it. They could save me "the customer" a lot of head ache by just saying hey we don't like this part. Surely they should know their own policy right?

      I don't know but it has caused me to second think my decision to use them. I don't mind the policy at all I just want to know how I can comply.
      {{ DiscussionBoard.errors[4411377].message }}

Trending Topics