17 {{ upvoteCount | shortNum }}
17 {{ upvoteCount | shortNum }}

Can't Get Paypal Redirect To Work. Any Help?

by Kenneth Holland
14 replies
Hello Everyone,

I am fairly stumped on how to solve my digital product delivery
so I thought I would post it here:

I want to sell ebooks/digital goods from my website so I set up
a Paypal account.

Everything went great until I couldn't get the redirect to work.

I have 2 issues:

1. I DO NOT want to use the Paypal button that Paypal generates.
I want to use their code with my own purchase button graphic which
will redirect.

2. No matter what I tried, I could not get the redirect on Paypal
to work.

I put in my website address (where I want the redirect to go)
but all it does is send the purchaser to the purchase confirmation page
on Paypal.

3. I was considering using a service like e-junkie to deliver my products
but they informed me that I cannot use the above 'flow'. Just wondering
if anyone has made this work.

No's 1 and 2 above are the most pressing issue here.

Any help on this would be greatly appreciated.

Thanks!

Kenneth
#paypal #redirect #work
  • Profile picture of the author PLRExpress
    When you log into PayPal and select Merchant Services, are you using the option that says "sell single items"?

    This usually works for me. It lets you upload your own button and gives you the option to "Take customers to this URL when they finish checkout" when they finish payment.

    I think you may be trying to over complicate things. Check out the above if that's not what you're using already and see if it works.

    Hope this helps.
    {{ DiscussionBoard.errors[4639372].message }}
  • Profile picture of the author Kenneth Holland
    Hi Nathan,

    So are you saying that it'll take you to Paypal's order confirmation page...then it says 'Return to ....blah blah blah?

    That's what the lady at Paypal just told me the redirect is.

    I'm just trying to be clear.

    What I want to happen is the redirect to take the customer to my site directly.

    The way it is now is lame IMO.

    Thanks for your help by the way.

    Kenneth
    Signature

    'A real friend will stab you in the front'

    {{ DiscussionBoard.errors[4639414].message }}
    • Profile picture of the author Kevin Hill
      That is correct...you will always go to Paypal's confirmation page...but you will be redirected to your custom page...or people can click the link to the page themselves.

      To answer question 2: ... after you hit "create your button" on the bottom, click on the "Email" tab on the next screen. This will give you the bare code without the Paypal button you can use for your own button.

      Kevin
      {{ DiscussionBoard.errors[4639450].message }}
      • Profile picture of the author Kenneth Holland
        Hi Kevin,

        Yes, in all my tests it takes me to the Paypal confirmation page but never redirects to MY page. I wish it would do that.

        Thanks for your help.

        K

        Originally Posted by Kevin Hill View Post

        That is correct...you will always go to Paypal's confirmation page...but you will be redirected to your custom page...or people can click the link to the page themselves.

        To answer question 2: ... after you hit "create your button" on the bottom, click on the "Email" tab on the next screen. This will give you the bare code without the Paypal button you can use for your own button.

        Kevin
        Signature

        'A real friend will stab you in the front'

        {{ DiscussionBoard.errors[4639473].message }}
        • Profile picture of the author PLRExpress
          I have mine set up with a cart and do the whole API access code process but just try heading to Profile> My Selling Preferences> and changing the option that says "Bring customers back to my website after they pay with PayPal".

          Make sure that auto return is on and try entering your URL here. That's how I do it with my cart set up but I'm not sure if it will work with your button setup. It's worth a shot.
          {{ DiscussionBoard.errors[4639497].message }}
          • Profile picture of the author Kenneth Holland
            Hi Nathan,

            I tried setting the auto return on....no dice.

            This is really frustrating. I'm completely out of ideas why this won't work.

            If anyone else has ideas to try I'm game.

            Thanks to all of you for the help....I DO appreciate it!!

            Ken

            Originally Posted by NathanDevlin View Post

            I have mine set up with a cart and do the whole API access code process but just try heading to Profile> My Selling Preferences> and changing the option that says "Bring customers back to my website after they pay with PayPal".

            Make sure that auto return is on and try entering your URL here. That's how I do it with my cart set up but I'm not sure if it will work with your button setup. It's worth a shot.
            Signature

            'A real friend will stab you in the front'

            {{ DiscussionBoard.errors[4644085].message }}
  • Profile picture of the author John Romaine
    You've gotta specify your own button if you dont want to use paypals default. You need to enter in a URL.

    Merchant Services > Website Payments Standard > Sell Individual Items > Create PayPal payment button > Customise text or appearance (optional) > Use your own button image.

    To have the page redirect you'll need to turn on auto return then specify the url within the form code. Dont specify it within paypal itself unless youre only selling ONE item.

    CLICK HERE FOR AUTO RETURN INSTRUCTIONS
    Signature

    BS free SEO services, training and advice - SEO Point

    {{ DiscussionBoard.errors[4639636].message }}
    • Profile picture of the author Kenneth Holland
      Hi Johnny,

      So just to be clear: I don't want to fill in the URL below the radio button for 'auto return', correct? I would do the actual return in the form itself for each item I am selling?

      Thanks.

      Ken

      Originally Posted by ramone_johnny View Post

      You've gotta specify your own button if you dont want to use paypals default. You need to enter in a URL.

      Merchant Services > Website Payments Standard > Sell Individual Items > Create PayPal payment button > Customise text or appearance (optional) > Use your own button image.

      To have the page redirect you'll need to turn on auto return then specify the url within the form code. Dont specify it within paypal itself unless youre only selling ONE item.

      CLICK HERE FOR AUTO RETURN INSTRUCTIONS
      Signature

      'A real friend will stab you in the front'

      {{ DiscussionBoard.errors[4641168].message }}
      • Profile picture of the author John Romaine
        Originally Posted by Kenneth Holland View Post

        Hi Johnny,

        So just to be clear: I don't want to fill in the URL below the radio button for 'auto return', correct? I would do the actual return in the form itself for each item I am selling?

        Thanks.

        Ken
        Off the top of my head (without logging into my PP account and checking) you need to specify the return URL in the form source code.

        <form name="paypal" action="https://www.paypal.com/cgi-bin/webscr" method="post">
        <input type="hidden" name="cmd" value="_xclick">
        <input type="hidden" name="business" value=email@yourwebsite.com>
        <input type="hidden" name="item_name" value="Buy my Widget">
        <input type="hidden" name="no_shipping" value="0">
        <input type="hidden" name="amount" value="$5000000">
        <input type="hidden" name="return" value="http://www.yourdomain.com/thankyou.html">
        <input type="hidden" name="cancel_return" value="http://www.yourdomain.com">
        <input type="hidden" name="no_note" value="1">
        <input type="hidden" name="currency_code" value="AUD">
        <input type="hidden" name="lc" value="AU">
        <input type="hidden" name="bn" value="PP-BuyNowBF">
        </form>

        Again, make sure auto return is ON and that you specify a URL. I usually just put my base URL in there.

        Dont worry too much about what URL you specify because the form code will automatically override it.

        Make sense?

        PS - DONT copy this code! This is just an example.
        Signature

        BS free SEO services, training and advice - SEO Point

        {{ DiscussionBoard.errors[4644905].message }}
  • Profile picture of the author Kenneth Holland
    Hi Johnny,

    Yeah...that makes senses. I'll work on this.

    Thanks for your help!

    Ken
    Signature

    'A real friend will stab you in the front'

    {{ DiscussionBoard.errors[4644934].message }}
    • Profile picture of the author John Romaine
      Originally Posted by Kenneth Holland View Post

      Hi Johnny,

      Yeah...that makes senses. I'll work on this.

      Thanks for your help!

      Ken
      No worries.

      Once you've done it once, it's a piece of cake.
      Signature

      BS free SEO services, training and advice - SEO Point

      {{ DiscussionBoard.errors[4644991].message }}
  • Profile picture of the author williamo
    Boy this is good stuff thanks for the thread.

    So if I want to sell a product that is a physical product that I want to Post out to the customer after they pay for it.

    BUT I want them to return AUTOMATICALLY to my website to get the their address and other details on a form.

    1) I create an individual Thank you page with the address form in my own site look and feel say Triplew.goodproduct.com/thanks_gimme your address form.html

    2) I turn on auto return in the:

    "Profile> My Selling Preferences> and change the option that says "Bring customers back to my website after they pay with PayPal".

    "Make sure that "auto return" is on and try entering your URL here.." as discussed by Nathan

    I can use any of my sites URL here, for example the home page, as suggested by Johnny R. Why, because it will be overidden in the code in the button that your create.

    This will enable the page to auto redirect to my website.

    3) Create the Button for the single sale "buy now."

    4) Get the code and change the return line to
    <input type= "hidden" name="return" value'"link://.goodproduct.com/thanks_gimme your address form.html">

    5) upload that code to the sales page and when the customer buys they will be redirected to the paypal Order confirmation page and then automatically redirected by my page triplew.goodproduct .com/thanks_gimme your address form.html where they fill in their address and other details and submit it.

    Is that it in a nutshell?

    I only ask this because some of my customers get to the payment confirmation page and dont click "return to triplew.goodproduct.com" site to provide details, then they get totally bamboozled.

    Thanks
    Bill
    Sorry guys the submit reply wont let me used links that are not links
    {{ DiscussionBoard.errors[5197892].message }}
  • Profile picture of the author John Romaine
    Yes.

    Turn on auto return within paypal, then just specify a return URL for each item/product.

    Easy
    Signature

    BS free SEO services, training and advice - SEO Point

    {{ DiscussionBoard.errors[5197931].message }}
  • Profile picture of the author SteveJohnson
    Yes, but with a 'gotcha' - if you allow credit card payments and your customer pays by credit card instead of with their PP account, PayPal will NOT automatically redirect them.

    If you're selling and shipping a physical product, you might want to take advantage of PayPal's IPN. PP will send the buyer's verified address, and their shipping address if you've required it in your PP merchant options. Then even if your customers don't go all the way back to your site, you still have enough information to at least contact them.
    Signature

    The 2nd Amendment, 1789 - The Original Homeland Security.

    Gun control means never having to say, "I missed you."

    {{ DiscussionBoard.errors[5198539].message }}

Trending Topics