Need help please! Problem with wordpress..

by cinkz
15 replies
Hi,

First, i don't know where i should put this post, so i just post it here. Please tell me if i post in the wrong place.
I need help here. My wordpress suddenly just show blank screen after I log-in using my wp account. I already upload the picture so you can understand what i mean. Anyone had problem like this? Please tell me how to solve this problem.
I really appreciate your help.

Thank you !
#problem #wordpress
  • Profile picture of the author netnutmike
    have you installed any new plugins recently?

    My guess is it is a plugin. What you can do is remove the plugins one at a time until you find the one that is the problem.

    If you have ftp access, just download each plugin one at time then delete it from the web server. Then try going back again to login.

    The plugins are in /wp-content/plugins.
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    Mike Myers
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    iDavi - The Digital Products Marketplace

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    • Profile picture of the author Mullguy
      Hi,
      I've also had this problem. This is a useful resource - (Not an affiliate link, I promise!)- Solution to Wordpress Blank Screen of Death
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      • Profile picture of the author cinkz
        Originally Posted by Mullguy View Post

        Hi,
        I've also had this problem. This is a useful resource - (Not an affiliate link, I promise!)- Solution to Wordpress Blank Screen of Death
        Heyy Mullguy, thank you so much for your help!
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    • Profile picture of the author cinkz
      Hi Mike! Thanks for the advice
      Originally Posted by netnutmike View Post

      have you installed any new plugins recently?
      No, i didn't install new plugins. The only thing what i did last time was just add new posts. And maybe update some plugins (i don't remember about this one :p).

      Anyone have any idea about this?
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  • Profile picture of the author Dilys Stokes
    Silly question but did you save it? Are the images in the Media Library?
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  • Profile picture of the author dsouravs
    Re-install WP.
    Some files of Ur admin have been deleted somehow.
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    I can convert your Non-Responsive website to Responsive website ... How sweet is that? :)

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    • Profile picture of the author Istvan Horvath
      Originally Posted by dsouravs View Post

      Re-install WP.
      Some files of Ur admin have been deleted somehow.
      Wrong guess...
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  • Profile picture of the author Istvan Horvath
    Originally Posted by cinkz View Post

    Hi,

    First, i don't know where i should put this post, so i just post it here. Please tell me if i post in the wrong place.
    I need help here. My wordpress suddenly just show blank screen after I log-in using my wp account. I already upload the picture so you can understand what i mean. Anyone had problem like this? Please tell me how to solve this problem.
    I really appreciate your help.

    Thank you !
    Is this about the site in your sig? (looks very much like that - even if you covered the url)

    This is what I get when I go to your site with Chrome:

    Warning: Something's Not Right Here!
    homemortgagerefinancingcompany.net contains content from abundantduck.com, a site known to distribute malware. Your computer might catch a virus if you visit this site.
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  • Profile picture of the author Istvan Horvath
    Your English is fine - for me

    <sigh> Plugins... plugins - just because you paid for it it is NOT a guarantee it was done by a knowledgeable, ethical coder. On the contrary!

    Delete the plugin (via FTP)
    Delete all the posts made with the plugin (if nothing works then in the database)
    Ask your host to help to locate the bad stuff the browser warns about

    That's for an emergency measure.
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    • Profile picture of the author cinkz
      - Plugins... plugins - just because you paid for it it is NOT a guarantee it was done by a knowledgeable, ethical coder. On the contrary! -
      I will always remember this, for sure!

      - Delete all the posts made with the plugin (if nothing works then in the database) -
      How to do this without logging-in my wp account?

      Thank you again Istvan
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      • Profile picture of the author Janet Sawyer
        Felix,

        As your site is hosted on hostgtor.com, get in touch with them immediately and tell them your site has been compromised.

        They will need to check all the files named home.html, home.php, index.html, index.php

        Injected malaware files to your site will be named js.php and/or search.php.
        If you have reseller hosting, check out your skel folder too.

        Check your wordpress theme doesn't use the thumb.php or tomthumb.php file anywhere within it. If it does, change the theme back to the default theme until you find a clean one.

        Change your sites ftp password immediately. Once you have the site cleaned, the warning error will disappear quite quickly.
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      • Profile picture of the author Istvan Horvath
        Originally Posted by cinkz View Post

        - Delete all the posts made with the plugin (if nothing works then in the database) -
        How to do this without logging-in my wp account?
        As I mentioned briefly: in the database.

        cPanel > phpMyadmin: select the posts table
        then select (with the checkbox) the latest bad posts and delete them.

        WARNING: phpMyadmin is a powerful tool, which means dangerous if you have no experience with it. You can ask your host to do it...
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  • Profile picture of the author netnutmike
    if it is an addon causing the problem, look in your error log. PHP throws errors on code issues like a duplicate function names between plugins.
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    Mike Myers
    mikemyers.me
    iDavi - The Digital Products Marketplace

    Get great addons for Rapid Action Profits at rap-tools.com

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  • Profile picture of the author luvtrees
    If it's a plugin problem or a hacked plugin, log in to your FTP and change the name of the folders holding each plugin. This stops the plugins from loading. Then you can find out what plugin it may be. Also, if it is a hack, you can log in to your control panel and use PHPMyadmin to look at your posts and see what's going on, and edit them if needed. Also check your error logs from the control panel, in most cases that will tell you what file is causing the problem.
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