Some People Need To Get A Reality Check

Okay, after communicating with this person, something I probably should have
not done and will probably regret, I think I am now understanding what he has
a problem with. It's my refund policy. He says it makes no sense. You can't
return digital information. While I can argue that, I see his point. But to say
that it's illegal for me to say that on my sales page, that's pretty much a
stretch. However, I'm not a lawyer. But I do know this. If I download a PDF or
video from somebody and they want me to return it, I certainly CAN do it.

But in all my years of doing this, I have NEVER run into somebody who had
a problem with my refund policy, which was written purposely that way for
people who are not used to buying digital information (I never assume) and
might want to know that they CAN return it for a FULL refund.

Most people get it, even the ones who regularly buy digital information.

But for this guy to make a federal case out of my wording and then tell me
it's illegal...well, that's a little over the top in my opinion.

At least now I understand exactly what it was he had a problem with.

However, I'm NOT changing the wording of my refund policy. Not because of
one idiot who is so anal that he has to dissect every word and pull out his
law book over it.

Oh wait...if he was a lawyer, he'd know that there was nothing illegal about
the wording of my refund policy.

But hey, I'll let you folks decide. If you think I screwed up on my sales page,
I'll take my lumps right here in a public forum.

No hard feelings either.

Fire away.