Do you know your GoDaddy products renew separately from your domains?

1 replies
Just FYI, they do.

I was just trimming my collection of domains, and decided to let one lapse.
So I turned off automatic renewal and thought everything was set.

My domain expired. Job done.

Then I got an email receipt for my Business Registration renewal for that domain. I don't know if other products are like that or not, so heads up.

It's a product, even if it's tied to a domain that was not renewed, that you have to actually cancel.

If it happens to you, you have 5 days to correct the error and notify them. (even if they say no refunds once billed in the fine print)
#domains #godaddy #products #renew #separately
  • Profile picture of the author GDJames
    Sardent,

    If this happened recently, I would recommend contacting the billing department (X.CO/WeHelp). They can help you prevent that from renewing again and any other things that you no longer want or need. They are there 24/7 for your convienience.

    James R
    Social Media Specialist
    GoDaddy.com
    {{ DiscussionBoard.errors[4707517].message }}

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