46 replies
Well,

I signed up for AWeber and gave out a free ebook if you signed up. Relatively quickly, I had 50+ subscribers and, for the most part, it looked like legitimate emails.

So I created a Broadcast message and sent it out as a test email. Here are the results:

1. Hotmail - Went straight into Junk.
2. Yahoo Email - Never arrived
3. My ISP Email - Never arrived.

It seems clear to me that Yahoo and my ISP both block all AWeber emails.

Has anyone else had this same experience?
#aweber #fiasco
  • Profile picture of the author jasonl70
    they blocked YOUR emails - not all aweber emails. Surely you are on someones list who uses aweber, and their email is getting through? My yahoo account is full of them..

    you don't get a completely free pass by using aweber - you will still need to make sure the individual emails don't trigger spam filters.

    what was the content of the test mail? was there anything in it that would trigger a spam filter? (I always test my email boroadcasts using my own accounts like this, and tweak them as required until it inboxes.)

    is this list single or double opt-in? I ask this because I recenlty noticed that aweber includes this info in the email header , and perhaps some ISP's are using it in their deliverability now.
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    -Jason

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  • Profile picture of the author John Sitton
    You can see the spam score on Aweber, I think below 5 and you are ok. If this is not the problem then it's very strange as in my experience with Aweber it was ALWAYS fine for hotmail, yahoo and all ISP emails, it was very rare for any of my broadcasts to arrive in even the junk folders. So you should make sure your message is not being picked up as spam, as I am sure Aweber itself is not the problem.
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    • Profile picture of the author Why9999
      Originally Posted by John Sitton View Post

      You can see the spam score on Aweber, I think below 5 and you are ok. If this is not the problem then it's very strange as in my experience with Aweber it was ALWAYS fine for hotmail, yahoo and all ISP emails, it was very rare for any of my broadcasts to arrive in even the junk folders. So you should make sure your message is not being picked up as spam, as I am sure Aweber itself is not the problem.
      It was 3.6. And I sent the email to each twice to make sure I didn't fat finger anything.
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      • Profile picture of the author Patrick Judge
        Friend of mine sent me some info on something new, I hit reply in yahoo but was wondering why the email wasnt sending as a message kept popping up about suspicious activity.

        Its only when i deleted his message in the reply email did it send.

        Yahoo must have done something to detect certain words.

        Pat
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  • Profile picture of the author jasonl70
    aweber gives you the spam assassin score - but if the ISP doesn't use spam assassin (and I think most use their own in-house systems/filters), than it's really only useful as a basic guide for the sender.

    just keep testing - I've had something as minor as removing a phone number from an email make a difference (but only for the email in question - the next email was fine with it).
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    -Jason

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  • Profile picture of the author grafic
    You could probably get that down to 1 or 2 with just a few tweaks...
    might make a difference.

    Most of my aweber mails get a rating of 1 with out me doing anything.

    Just be careful with sales words and links...
    Change 'click here' and 'click on the link' and use phrases like 'follow the link below'.

    Free or Fr3e or Fr*e won't help much either.

    You could try sending out a really innocuous broadcast, just a simple message with no links, no sales talk and repeat the test. That way you find out if its an aweber thing or a content thing.
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  • Profile picture of the author jonnyq888
    Actually, I noticed Friday that double optin confirmation emails were no longer appearing in my Yahoo accounts from Aweber. I tested this with 2 different Yahoo accounts and 2 different Gmail accounts using both my own autoresponders and autoresponders from other marketers.

    No matter what I did or whose autoresponder I used, if it was an Aweber-Yahoo combination then no confirmation email would arrive. This includes the SPAM folder. Everything worked perfectly when I tested using Gmail.

    Has anyone else noticed this? It just started happening for me.
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    • Profile picture of the author Heidi White
      I'm having different problems in Aweber - when creating a form - there are certain elements that won't allow text editing. I've tried with both IE and FF - same issue. Anyone else with that problem?

      As far as emails - test emails with inadequate content or titles have gone straight to spam, but an actual carefully written full 'pre-broadcast' test email goes straight to my inbox - so far.
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      • Profile picture of the author grafic
        Originally Posted by Heidi White View Post

        when creating a form - there are certain elements that won't allow text editing. I've tried with both IE and FF - same issue. Anyone else with that problem
        Which elements are you talking about Heidi?
        Were you able to edit them previously?
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      • Profile picture of the author CDarklock
        Originally Posted by Heidi White View Post

        I'm having different problems in Aweber - when creating a form - there are certain elements that won't allow text editing.
        The "we respect your email privacy" and "powered by AWeber" elements can't have their text edited because it's not allowed. You can remove and format them, but not edit them. This is not a problem, it's AWeber policy.
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        "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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        • Profile picture of the author Why9999
          Thx for all the great comments guys. I guess I'll try to tweak things to see if I can get it to work...
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by Why9999 View Post

    It seems clear to me that Yahoo and my ISP both block all AWeber emails.
    An English engineer, statistician and mathematician are travelling together by train from London to Edinburgh. A few minutes after they cross the Scottish border, the train goes past a brown cow in a field.

    "Look at that," says the engineer, "it seems clear to me that all the cows in Scotland in brown".

    "This doesn't follow at all", says the statistician ... "it seems clear to me only that some cows in Scotland are brown".

    "That doesn't follow, either", says the mathematician ... "it seems clear to me only that there exists in Scotland at least one cow at least one side of which is brown".

    I hope you sort this out, Why9999, but at the moment, your conclusion isn't warranted by the facts. I routinely send out large numbers of emails via Aweber (including some broadcasts) to Hotmail and Yahoo accounts and to testing email accounts of my own ISP, which are received (in in-boxes).
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    • Profile picture of the author Why9999
      Originally Posted by Alexa Smith View Post


      I hope you sort this out, Why9999, but at the moment, your conclusion isn't warranted by the facts. I routinely send out large numbers of emails via Aweber (including some broadcasts) to Hotmail and Yahoo accounts and to testing email accounts of my own ISP, which are received (in in-boxes).
      Well, sure, but that's actually why I posted this. I figured that I may have been doing something wrong and wanted to find out others' experience.
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      • Profile picture of the author Why9999
        UPDATE: A few minutes ago the test emails showed in my Yahoo email Inbox. That's right - not in my Junk mail - but in my Inbox.

        I'm wondering if they take certain "suspicious" emails and "quarantine" them and then scan and process them in a background or offpeak process?

        Or maybe Yahoo's mail servers are superslow sometimes. I don't think that's it, though, because the rest of my Yahoo email seems to be working properly.
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  • Profile picture of the author MaxReferrals
    as others have said here, experiment with your
    spam scoring, content, and even the *type* of
    email you send: text vs. html
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  • Profile picture of the author Coby
    Here's the REAL deal...

    Aweber is currently having TONS of issues with their mail servers being blacklisted and this has been going on for whole month...

    Recently - a live chat with an Aweber rep revealed the Aweber mail servers used to send your messages...

    After they gave these - a quick blacklist check showed that ALL BUT ONE of the servers were blacklisted...

    After disclosing this with Aweber they admitted they were aware of the issues and were working to fix them...

    They also went on to say that they had just solved the issue with Road Runner and Earthlink and were now working on yahoo...

    I also use Aweber - along with 5 other autoresponders so I also stay on top of the activities of all of the a/r's as I need all the info I can to help my students make the best decisions...
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  • Profile picture of the author Ryan Rieth
    I was going to get a new account with AWeber (had one before but then I moved to mailchimp because I stopped doing IM stuff for awhile) now I'm starting to do IM stuff again and was going to use AWeber but I have heard they had some deliverability problems with Yahoo. Then lastnight I signed up to someone's list that I know uses AWeber. Used my Yahoo email address and it was a double optin and the confirm email never made it to me or my spam folder. Even tried signing up again.

    So I don't know if I'll be using AWeber again. I think I'll email them Monday and ask about this.
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    • Profile picture of the author Rod Cortez
      Originally Posted by xTrav View Post

      I thought Aweber was the best?
      No autoresponder is the "best". I've tested millions of e-mails through a variety of platforms over the years and if there's one thing that I've learned is that autoresponders and their delivery rates are in a constant state of flux.

      The reason why there is no "best" autoresponder is because no two businesses have the same needs. Here's something else to think about, we all send different emails with different keywords, subject headings, different lengths, frequencies, etc. So while one e-mail message might land in Yahoo's spam folder, another one might not. And there could be 101 reasons on why that is.

      Here's another reality check: every autoresponder company has these issues at one time or another, not just Aweber. So don't base your buying decisions based on one or two or even three threads. I've been posting in this forum for over 7 years and if there's one thing that I've learned is that autoresponder threads are generally filled with a lot of inaccuracies and misinformation.

      RoD
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      - Jim Rohn
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  • Profile picture of the author WillR
    I don't think this is a new problem. Aweber has had issues with Yahoo email accounts for a long time. All you need do is look through your list of people who have and have not confirmed their email addresses. You will find a large proportion of them are always Yahoo email addresses.
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    • Profile picture of the author philm67
      Originally Posted by WillR View Post

      I don't think this is a new problem. Aweber has had issues with Yahoo email accounts for a long time. All you need do is look through your list of people who have and have not confirmed their email addresses. You will find a large proportion of them are always Yahoo email addresses.
      Yes. If I look at yesterday's optins to my aweber list, every one that was unconfirmed was either yahoo or hotmail.
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  • Profile picture of the author Ryan Rieth
    What autoresponder do you guys recommend?

    I never noticed them having this problem before when I used them but then again I never really looked.
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  • Profile picture of the author horowitzz
    Maybe they considered your email as a spam..that happens to me every time i'm joining a forum or other the confirmation that was need didn't arrive.
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  • Profile picture of the author Ryan Rieth
    Maybe. I'll try a different yahoo email I have.
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  • Profile picture of the author bobbyhuang
    Hey,

    Awebers spam detector doesn't always catch what other ISP's will do with the message.

    Here is a test email that should still work to test your message: Send a test email to:

    Email address: spamcheck-Profit-Path(at)sitesell.net
    Subject: TEST
    Body: Your Broadcast email

    use the @ sign for (at)

    Another reason your aweber emails may not be getting through in addition to the blacklisting other folks are talking about is the history of your "from" email account.

    Even though you are using aweber, your "from" email does have a reputation.

    Maybe too many folks clicked report spam or spam and you consistently got a bad rep.

    Try changing the "from" email in your aweber settings and see how it works.

    Aweber is known of deliverability. We pay them to sort out the blacklist issues.

    Can you imagine having to call those companies and keep a reputation with them to send emails? It's a pain.

    Just try changing your from email and see what happens.

    Of course there are flagged words you might be using. Try using Fr.ee for free.

    S3x for sex and casholala for money.

    Get creative. And I hate yahoo email, they should quit (like they did delicious) and give their email services to google.
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    • Profile picture of the author bobby_shahzad
      Originally Posted by bobbyhuang View Post

      Hey,

      Awebers spam detector doesn't always catch what other ISP's will do with the message.

      Here is a test email that should still work to test your message: Send a test email to:

      Email address: spamcheck-Profit-Path(at)sitesell.net
      Subject: TEST
      Body: Your Broadcast email

      use the @ sign for (at)

      Another reason your aweber emails may not be getting through in addition to the blacklisting other folks are talking about is the history of your "from" email account.

      Even though you are using aweber, your "from" email does have a reputation.

      Maybe too many folks clicked report spam or spam and you consistently got a bad rep.

      Try changing the "from" email in your aweber settings and see how it works.

      Aweber is known of deliverability. We pay them to sort out the blacklist issues.

      Can you imagine having to call those companies and keep a reputation with them to send emails? It's a pain.

      Just try changing your from email and see what happens.

      Of course there are flagged words you might be using. Try using Fr.ee for free.

      S3x for sex and casholala for money.

      Get creative. And I hate yahoo email, they should quit (like they did delicious) and give their email services to google.

      People on this tread seem to give content a lot of importance where as I can tell you from my personal experince that it factors for less than 10% in over all deliverability score

      what isps get really get angry about is your complaint rates. If too many complaints are received from same IP address regularly that means they are going to block your email no matter what.

      It is also matter of shared IPs and overselling while not investing more on acquiring new servers. Companies like aweber are putting too many clients on a shared IP stream and one person's mess is affecting all others.

      An ultimate solution for marketers who send a lot of emails is to have your dedicated custom email system in place. Yes it is going to cost you a lot upfront, but it is going to be not only cost effective in a long term , but it will also give you such a great control over your list database
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  • Profile picture of the author gsolis
    Wow I think you did good I haven't even gotten 10 people to sign up. what did you do to get the 50 subscribers?
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    • Profile picture of the author Why9999
      Originally Posted by gsolis View Post

      Wow I think you did good I haven't even gotten 10 people to sign up. what did you do to get the 50 subscribers?
      Gave a free ebook. It's a decent book and has even been selling a little on Amazon.
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  • Profile picture of the author goldliger
    A simple check, is using the 'test' feature that Aweber provides. Create a broadcast
    message without ANY url in the message body. Then send a test to your own Yahoo
    email account. Do you receive the test email message from Aweber?

    I'm not receiving them.

    So there is definitely something to this - an issue between Yahoo and Aweber.
    And it's pretty major since there are so many Yahoo email users.

    Hope they're able to fix it soon! I'm sure they're doing their best, knowing Aweber.
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  • Profile picture of the author grafic
    Yeah... same here...
    Even sign up confirmations not getting through to yahoo.
    Also, sign up confirmation is going straight to spam in hotmail

    Hope aweber are on to this.... Has anyone been in touch with them about this?
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    • Profile picture of the author robsterhews
      Yes, Aweber must be having problems. I have a bad problem with getting yahoo people to change from unconfirmed to confirmed on my list. I just created a few yahoo accounts, and tested them. I also had friends with yahoo accounts test my optin also. Nothing was delivered.

      My spam scores according to Aweber are 0 for each message. I have sent them an email about the problem and am awaiting for their reply.
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  • Profile picture of the author marcusezell
    It is going to discuss the difference between AWeber and GetResponse. It allows you to create and publish your sign up form to your website. You can quickly have a lot of coordination to do.
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    • Profile picture of the author Why9999
      Thx guys. Again, I got something finally but a day later. If you think of it, let us know what you find out...
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  • Profile picture of the author GetKane
    Banned
    Just exported my lists from Aweber then cancelled after five years of continued use. I'm going to start sending the emails from my dedicated server and if that doesn't work out too well Vertical Response seems interesting.
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    • Profile picture of the author grafic
      Originally Posted by kaneinsurance View Post

      Just exported my lists from Aweber then cancelled after five years of continued use.
      Rats abandoning a sinking ship here.... might have to follow suit if this doesn't change
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      • Profile picture of the author Why9999
        Originally Posted by grafic View Post

        Rats abandoning a sinking ship here.... might have to follow suit if this doesn't change
        Spam, as we all know, has been the "ultimate enemy" of the internet. So the big boys are going after it with a vengeance I guess...

        And my stuff definitely isn't spam - I'm just saying that that is their perception and, well, it's their universe...
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  • Profile picture of the author keepgoin
    hey, useful info guys - especially from Jason170. Good tips for when I finally use Aweber.

    Andy :-))
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    Learning Fast Right Here :)

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  • Profile picture of the author ChrisGreen
    I am also experiencing the same issue with Yahoo. I created several test Yahoo accounts to use with my squeeze page. I am not getting the emails in my Yahoo email inbox. I check both the main inbox as well as the spam folder. No where. I haven'tI just started with Aweber this month for the $1 trial period. The month is about to end.

    This is the first time I am using list building. I have never spammed before, nor am I about to start. I contacted Aweber and they admit there is a problem with Yahoo and Aweber and working to resolve the issue. Although, I also noticed that many of the marketers that I sign up to for my test yahoo accounts, I get their emails with no problem.

    I don't know if I should continue with Aweber. I might return if they resolve this issue. In the meantime, I am taking my email marketing business to iContact. Is anyone experiencing problems with iContact? Do you recommend it?
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  • Profile picture of the author PatrickP
    As was said above this is a NEW problem with Aweber.

    Their servers are blacklisted.

    When Aweber sends you an email they do NOT even use their own servers because they know you will not receive their email.
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  • Profile picture of the author Rick Wilson
    This hasn't been JUST an Aweber issue. I don't know of any AR service that hasn't had any issues with Yahoo Mail over the years. I stopped using Yahoo Mail quite awhile ago. Maybe Yahoo mail needs to grow up and upgrade their system to be able to compete with the likes of GMail.

    For those saying they're gonna bail on Aweber (or any other major AR service), I suggest you wait it out a bit longer and see if a solution is in the works.

    Otherwise you just MIGHT be jumping from the frying pan into the fire!

    Just my 3 centz anyway ...


    Rick Wilson aka CorpRebel
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  • Profile picture of the author Alex Kage
    Yahoo is saying no to Auto-responders? What about self hosted auto-responders like the Interspire one? Does that have any problems?
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    • Profile picture of the author Rik Fox
      Originally Posted by Sparda View Post

      Yahoo is saying no to Auto-responders? What about self hosted auto-responders like the Interspire one? Does that have any problems?
      Regarding self hosted autoresponders..... Delivery depends on how your host is setup:

      You need a host account comes with a DEDICATED IP. Reverse and Forward DNS are setup to match, which is very important! We also use SPF, DKIM, Domain Keys and actively manage feed back loops with all of the major email providers. Configure EXIM so that all mail sent with your mail specifically comes from your OWN IP address. This means only your mail comes from your IP.

      Hope this helps.....
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      • Profile picture of the author David Keith
        Originally Posted by Andy Nock View Post

        Regarding self hosted autoresponders..... Delivery depends on how your host is setup:

        You need a host account comes with a DEDICATED IP. Reverse and Forward DNS are setup to match, which is very important! We also use SPF, DKIM, Domain Keys and actively manage feed back loops with all of the major email providers. Configure EXIM so that all mail sent with your mail specifically comes from your OWN IP address. This means only your mail comes from your IP.

        Hope this helps.....
        thanks for the post, i understand what you are talking about, but you went over the heads of about 90+% of the people here. and you did not even come close to touching on all the major issues.

        which is why for almost everyone reading this, they are much better off to go with one of the major providers.

        they will have issues from time to time, but you will also have issues from time to time with a self hosted solution. the major difference is that with self hosted, its your problem to fix.
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  • Profile picture of the author ChrisGreen
    Update:

    Hey guys,

    As I said yesterday, I was also experiencing Aweber issue not getting Yahoo emails. I just signed up with iContact. I just created a sample Yahoo account and signed up to my squeeze page. No problem. It went perfectly smooth. Love the service. I might just keep it.
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