How $47 can Hurt Your Business Reputation?
What would you do in this scenario?
Some one joins your Membership site on a 14 Day Trial period for $1.
After the 14th day the membership becomes full price at $47. month and
is at that time charged to their Paypal account.
The next day after they see the charge for $47. the person contacts you
to say they were not able to cancel the membership because it did not
show up in their Paypal account as a recurring future payment. (Which is true.)
If you were the site owner what would you do?
1. Tell them that they agreed to the Terms of Service which stated
No Refunds when they joined?
2. Just refund them their Money and say "Thanks for trying or services
Sorry it wasn't what you needed?"
3. Other?
Thanks,
Have a Great Day!
Michael
~ Zig Ziglar
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