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Can you contact Google directly and ask for "mercy?"

by Seth Stewart
5 replies
OK, this may the ultimate "noob" question I've ever asked on Warrior , and I'm far from a newbie, but here goes:

Has anyone ever been able to contact someone at Google directly, by phone or email, and nicely ask them to lift a de-ranking "clamp" they've obviously put on your whole host account, and they do it?

I have a dedicated server at Servint with hundreds of affiliate websites on it. Some are high-quality review sites, many are lower-quality "thin" sites with little content and lots of eBay or Amazon ads (no Adsense.)

My Google rankings & traffic fell precipitously since Panda, from hundreds of thousands of visits a month to under 10K/mo. The sites are all still indexed, they've just been deranked to the bottom.

I can understand them doing this to the thin sites; they're on a crusade to wipe out all such sites (a crusade which is not about preserving "quality" on the internet, as they want you to believe. Don't be fooled, it's all about preserving their Adwords revenue.)

But, at least in my case, they seem to be lumping together every site on my server account, and de-ranking my high-quality sites too. I could move the high-quality ones to a different server/account, but I've been told once they've flagged a site, that rarely works.

But I wondered if actually talking to someone there would make a difference...that is, even if I could reach someone in a decision-making position. Anyone have any experience with this?
#contact #directly #google #mercy
  • Profile picture of the author Kul
    I seriously doubt this is possible. If it were, Google would be inundated with such requests.

    The thing is that every webmaster with a website not ranking well would give this a shot regardless of the quality of the website(s) and there's no way of telling upfront which are the genuine requests.

    That said, the website reconsideration request from Google's webmaster central is a good way of communicating with Google if you really think that your websites adhere to Google's terms and conditions and quality guidelines.

    It takes a week or two but they do go through every request there.
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  • Profile picture of the author Fernando Veloso
    Seth, I personally don't know of a way beside using GWT - and ask for a review. But to do so probably won't bring your sites back.

    "Have ONE site with poor content? - Let's kill ALL your sites."

    ^^ This is the new Google doctrine. Pure EVIL.
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  • Profile picture of the author Regal Content
    Banned
    [DELETED]
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    • Profile picture of the author Seth Stewart
      Yeah, I figured it was a looonnng shot, and I'm not surprised to hear most of you say "can't ask 'em, and wouldn't help if you could."

      However, with regards to what Regal Content said:

      Originally Posted by Regal Content View Post

      ...it's pretty unlikely that your whole IP (or range of IPs) on your hosting was penalized. If anything you probably used some really low quality link building for all of these sites and they all get de-valued, ruining your rankings. I'd imagine that's the most probable explanation.
      Don't quite agree, for 2 reasons:
      1. Backlinks I used for my high-quality review sites were good article & blog commenting ones, not low-quality Xrumer profile links, but more important,
      2. At least one of those high-quality review sites is sitting firmly on top of pg. 2 on both Yahoo and Bing, but nowhere in the first 1000 pages of Google, for the main KW. Now that's just too odd to not look like Google's got my whole host account penalized.

      I thought about switching everything about that account - the domain name, IPs, even the personal name on the account - to see if that would jar things loose, and Servint said they would actually do that for me. But I don't know if it would make any difference because the individual domain names would stay the same.
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  • Profile picture of the author SuzanneH
    Have you tried requesting a site reconsideration? Log in to Google Webmaster Tools and go here: https://www.google.com/webmasters/tools/reconsideration . There's also more information here: Requesting reconsideration of your site - Webmaster Tools Help

    Suzanne
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  • Profile picture of the author Aaron Doud
    I doubt you got punished. I suspect that with Panda the quality of your links fell along with other ranking things within the search code. Simply put what you did you get it higher no longer works.

    Also I just want to say that comment links really are not high value. Google knows the tricks of IM and they are trying to get rid of IM content that isn't good content. Because a lot of people even people like me are getting sick of googling something just to find a bunch of people selling crappy info products. And the problem is we are starting to assume all info products are crappy because a vast majority are.

    If google brings up crappy content when people search they will find another search engine.

    And if i had a page that converted well but ranked at best on page two I would be using PPC and smartly placed linked(basically links that would drive traffic not rank so much) to get my traffic. Free traffic is great if you rank high but if you have a good product that converts don't be afraid to pay.

    I know myself and many other "normal" people I have spoken to are really starting to click the PPC ads vs the organic content because the PPC ads often have what they are looking for vs. the organic. Organic has been gamed too much with crappy content.
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    Aaron Doud - Sales & Success
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