Is Recording phone orders to prevent fraud helpful?
Hello everyone I was wondering if anyone records their phone orders in order
to deter people from filing a charge back. If so which equipment do you use and do you find that this has decreased
the amount of charge backs you receive. I am aware that the customer would hear a message letting them know that this conversation is being recorded.
Thanks,
Alex
to deter people from filing a charge back. If so which equipment do you use and do you find that this has decreased
the amount of charge backs you receive. I am aware that the customer would hear a message letting them know that this conversation is being recorded.
Thanks,
Alex