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Old 01-20-2009, 11:52 PM   #1
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Default Can anyone assist with action popup not working?

Hello there,

I recently purchased action popup and I've uploaded it and done what I needed to do for one of my blogs and also a html page (that one was done by someone more of an IT expert etc) and both of us can't get it to be showing???

Can anyone assist with this?

Thanks very much.

colleen

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Old 01-21-2009, 12:30 AM   #2
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Default Re: Can anyone assist with action popup not working?

WOW I am waiting for this response too, Im in the same boat!
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Old 01-21-2009, 10:49 AM   #3
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Default Re: Can anyone assist with action popup not working?

Yep you guys got it right... I got sick while on vacation, as soon as I got over being sick, I got food poisoning... I've been throwing up this week.

Colleen, the only support request I got from you wasn't directly from you, it was from Judy K. just last night.

I need about 24 hours to answer my e-mails, and anything that involves tweaking a WordPress theme or a page takes longer since that is going "above and beyond" and sometimes takes hours... which I should be charging for, but I'm not.

Did you guys try the troubleshooting checklist in the PDF? Tried it on a very simple blank page with very simple popup code? Usually it's something simple like other JavaScript interfering or broken HTML.

From my point of view, you e-mailed me and then 1-2 hours later posted on the WF saying you didn't get a response... that's not fair.

Until I can get around to taking a look, the popup works on the default WordPress theme, it works on robertplank.com, it works on michelfortin.com and on hundreds of other WordPress and non-WordPress sites.

"GoldenEye" ... I don't see your name in my list of pending support issues either.

I'll get back to you soon Colleen...

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Old 01-21-2009, 11:02 AM   #4
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Default Re: Can anyone assist with action popup not working?

Quote:
Originally Posted by Robert Plank View Post
Yep you guys got it right... I got sick while on vacation, as soon as I got over being sick, I got food poisoning... I've been throwing up this week.

Colleen, the only support request I got from you wasn't directly from you, it was from Judy K. just last night.

I need about 24 hours to answer my e-mails, and anything that involves tweaking a WordPress theme or a page takes longer since that is going "above and beyond" and sometimes takes hours... which I should be charging for, but I'm not.

Did you guys try the troubleshooting checklist in the PDF? Tried it on a very simple blank page with very simple popup code? Usually it's something simple like other JavaScript interfering or broken HTML.

From my point of view, you e-mailed me and then 1-2 hours later posted on the WF saying you didn't get a response... that's not fair.

Until I can get around to taking a look, the popup works on the default WordPress theme, it works on robertplank.com, it works on michelfortin.com and on hundreds of other WordPress and non-WordPress sites.

"GoldenEye" ... I don't see your name in my list of pending support issues either.

I'll get back to you soon Colleen...
Hi there Robert,

I'm sorry you've not been well....

I may have typed in the address incorrectly but on 17 january 2009 i sent an email to jx@jumpx.com as per the email at the bottom of my thank you page....

I will PM you with more info about what was actually in the email.

Regards

Colleen

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Old 01-21-2009, 01:39 PM   #5
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Default Re: Can anyone assist with action popup not working?

My fault, Robert....blame lack of coordination between us.

sorry you've not been feeling well, and I'll get back with you later today.

Let me point out to everyone that Robert is one of my favorite internet marketers -- he makes great products and give great service.

I apologize for any inconvenience that I may have caused you, Robert.

Live JoyFully!

Judy Kettenhofen, Profit Strategist/Copywriter
NextDay Copy

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