Is AWEBER having serious DELIVERABILITY Issues?

18 replies
Has anyone else noticed a lot of issues with Aweber in the past couple months? Such as emails not being delivered or Blocked by certain ISPs such as Yahoo and Earthlink?

This has been most noticable lately. ANd they always seem to be in "we're working on it" mode with their tech support responses.
#aweber #deliverability #issues #serious
  • Profile picture of the author Adnimated
    I noticed it too.

    Luckily I don't have too many lists with aweber. And want to move away from them completely, all together. Their fees are too heavy for the service they are currently delivering. I rather pay double and get good deliverability.

    Currently my lists are making about 3/4th from what they were making previously. And I haven't seen that change with my other lists, hosted by myself.
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  • Profile picture of the author CDarklock
    Originally Posted by nofearman View Post

    Has anyone else noticed a lot of issues with Aweber in the past couple months?
    YES.

    Another Warrior has uncovered extensive evidence that AWeber has been added to several spam blacklists.

    I also believe but cannot prove that GMail is treating clicks on major list provider "unsubscribe" links as spam complaints internally.

    I hate AWeber. I hate them with a fiery passion. If I could find a better list provider I would switch in a heartbeat.

    Instead, what I find is worse providers trying to get me to switch with reminders of how much I hate AWeber.

    I keep doing a month or two at another list provider, then cancelling when I discover I simply can't do what I want to do. AWeber gets me closer than anyone else, but their deliverability is crap and their support is abusive and the only thing I can compare to on any other provider is their features.

    I have used both Imnica and GetResponse, neither of which is significantly worse than AWeber, but neither of them is significantly better either. I am leaning strongly toward self-hosting.
    Signature
    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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    • Profile picture of the author Adnimated
      MailChimp is better. Hands down. But the best is managing your own. Which is what I do. Even to the extend where I completely handle AND manage my own SMTPs and so on. Al though I use a service, too. Complicated story. But it definitely makes sense.

      So yeah, if you can spare the extra costs and expenses... you should go self managed all the way. You'll get way better results.

      Originally Posted by CDarklock View Post

      YES.

      Another Warrior has uncovered extensive evidence that AWeber has been added to several spam blacklists.

      I also believe but cannot prove that GMail is treating clicks on major list provider "unsubscribe" links as spam complaints internally.

      I hate AWeber. I hate them with a fiery passion. If I could find a better list provider I would switch in a heartbeat.

      Instead, what I find is worse providers trying to get me to switch with reminders of how much I hate AWeber.

      I keep doing a month or two at another list provider, then cancelling when I discover I simply can't do what I want to do. AWeber gets me closer than anyone else, but their deliverability is crap and their support is abusive and the only thing I can compare to on any other provider is their features.

      I have used both Imnica and GetResponse, neither of which is significantly worse than AWeber, but neither of them is significantly better either. I am leaning strongly toward self-hosting.
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      • Profile picture of the author Jake Gray
        Originally Posted by jkhunter View Post

        MailChimp is better. Hands down. But the best is managing your own. Which is what I do. Even to the extend where I completely handle AND manage my own SMTPs and so on. Al though I use a service, too. Complicated story. But it definitely makes sense.

        So yeah, if you can spare the extra costs and expenses... you should go self managed all the way. You'll get way better results.
        MailChimp is NOT better. Let's begin by saying they do not
        allow anything related to affiliate marketing.
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        • Profile picture of the author Adnimated
          Really? Been using them for quite some time now. Been doing affiliate promotions as well as promoting my own products. NEVER had a single issue. And this is also the first time I heard about it.

          They just say they don't accept affiliate marketers. With that they mean viagra spammers, etc. Not the legit type of marketers who use their service to send out newsletters to make money. They will NEVER make a single problem if you got a legit lists and don't get any excessive spam complaints.

          Now, please do give me another reason why MailChimp wouldn't be better? Because I can't find any. Deliverability is better. Their support is good and friendly. It has some cool features. It's perfect in my opinion.

          The best is still having your own set-up. But that is simply not affordable for most marketers. I am paying close to $4000 per month for all the different autoresponders I got AND my own SMTPs.

          Originally Posted by Jake Gray View Post

          MailChimp is NOT better. Let's begin by saying they do not
          allow anything related to affiliate marketing.
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          • Profile picture of the author CDarklock
            Originally Posted by jkhunter View Post

            They will NEVER make a single problem if you got a legit lists and don't get any excessive spam complaints.
            There's a small group of a dozen or so Warriors who have had their accounts on MailChimp deleted without warning or recourse for being involved with affiliate marketing.

            I'm one of them. I never signed up a single list member on their service or sent out a single email. But I asked whether it was permitted, under their terms of service, to tell my list members that I had an affiliate program for my own products.

            Bam. Account deleted. I didn't even do anything. I just asked if it was allowed.

            Other Warriors have had their accounts deleted for posting affiliate links on their blogs, or for sending emails with source-tracking links that looked like affiliate links, or for using URL shorteners to pretty up the links they sent.

            But hey! It probably won't happen to you. I mean, hell, I've got to be lying. Because a policy like that would be... well... insane.

            It's your business. Take the risks you think are justifiable.
            Signature
            "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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            • Profile picture of the author nofearman
              So WHAT are you guys having some better success with ? Self hosting is not an optiom for me. I use to use Constant Contact until I realized their deliverability was poorly rated by Return Path.

              So anyone that has some good deliverability stats with a particular email provider, please post here. Thanks!
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    • Profile picture of the author rajhu
      Originally Posted by CDarklock View Post

      YES.

      Another Warrior has uncovered extensive evidence that AWeber has been added to several spam blacklists.
      Do you have the links to what this other Warrior found out about Aweber and spam blacklists?

      Thanks,

      Roger
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  • Profile picture of the author RAMarketing
    Mailchimp does not care for affiliate links of any kind, and the fact that you have had no trouble means you're lucky. Read their TOS, they can (and do) nuke accounts that they decide are affiliate marketers, regardless of the products you are promoting.
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  • Profile picture of the author TopKat22
    I still like aweber and even with these issues, I have a lower bounce rate than others I've used.
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    44 days in and we broke the $10K a month recurring bench mark.

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  • Profile picture of the author TopKat22
    I checked with earthlink.net and they say they have not blocked emails from aweber, only the end user can block domains or email addresses.
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    44 days in and we broke the $10K a month recurring bench mark.

    Guaranteed 60% Opt In Rate Traffic-Real People-Fresh Today-High Quality Biz Opp traffic![/URL]
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  • Profile picture of the author rajhu
    I looked this up here in the forum because all of a sudden my Aweber account seems to be getting half or less the deliverability it was getting last week.

    At least that appears to be the case.

    Even my worst subject lines don't get such horrible open rates. And I thought I had a decent subject line for my email.

    The first time sent it out on Saturday. As usual I had a zero spam score.

    Then late Sunday night I sent out a different email linking to the original email that I posted on my blog. I figured something in the body of the email must have triggered the spam filters.

    I made sure to change the title of the blog post (within the second email) to remove any possible spammy words. And again on this email I'm getting really sub-par open rates.

    The original subject line: "9 Unusual Ways Exercise Saves Time & Makes Money"

    Next email subject line: "Stolen by Email Police"

    This same email subject line I used a long time ago had a great open rate. So I know there's something really wrong here.

    It's possible it got sucked up by some other spam filters that have different rules than spamassassin.

    But this is a major problem and so I'm going to have a talk with Aweber.

    Roger Haeske
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    Is it possible to look and feel like a healthy and athletic teenager at 41 years of age?

    Click here to watch "My Top 8 Anti-Aging Secrets Video."


    See my age defying PICTURES for yourself -- http://Be40Look20.com

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  • Profile picture of the author carlosxuma
    I'm doing a little investigation of my own at the moment.

    Here's what I understand of their situation:
    - Aweber has taken a hit from ISPs on deliverability
    - As a measure to curb this and clean up their act, they've moved a great deal of accounts over to shared IP addresses with mediocre (to bad) delivery
    - So it's like getting sent to detention - only you can never leave. Because if your deliverability or click-throughs were just so-so before, imagine your percentages when you're thrown on the crap servers.

    I'm going to do a bit of an experiment - and it's something we can all try. I got this from a high-level email person who shall remain nameless.

    1) Use a GMAIL account
    2) Seed that account on your list
    3) When you get an email, view the header within the GMAIL client (from my understanding, this is something you can do easily)
    4) Look for the IP address of the sender
    5) Research that IP and run it through a few checks, like MXtools.

    I used to love Aweber. Now I'm very unhappy. But most of it is the changing face of internet email, and it ain't gonna get any better.

    I'm moving towards my own in-house server with managed reputation service.
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    • Profile picture of the author Chris Chicas
      Originally Posted by carlosxuma View Post

      I'm doing a little investigation of my own at the moment.

      Here's what I understand of their situation:
      - Aweber has taken a hit from ISPs on deliverability
      - As a measure to curb this and clean up their act, they've moved a great deal of accounts over to shared IP addresses with mediocre (to bad) delivery
      - So it's like getting sent to detention - only you can never leave. Because if your deliverability or click-throughs were just so-so before, imagine your percentages when you're thrown on the crap servers.

      I'm going to do a bit of an experiment - and it's something we can all try. I got this from a high-level email person who shall remain nameless.

      1) Use a GMAIL account
      2) Seed that account on your list
      3) When you get an email, view the header within the GMAIL client (from my understanding, this is something you can do easily)
      4) Look for the IP address of the sender
      5) Research that IP and run it through a few checks, like MXtools.

      I used to love Aweber. Now I'm very unhappy. But most of it is the changing face of internet email, and it ain't gonna get any better.

      I'm moving towards my own in-house server with managed reputation service.
      Thanks for your insight and tips Carlos.

      So many top marketers have long preferred Aweber yet such services do change and it doesn't seem that it will get any better with them.
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  • Profile picture of the author Chris Chicas
    I just started another thread with my issues with Awebber before coming across this one.

    My main problem is that around 35% of people don't do a double Optin in. And recently when I opted in into another Marketer's form and I never received an email with a confirmation (double opt in)

    Why spend so much money in the long run if their service has gone down hill?

    Is it worth it to stay and hope things will get better?
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  • Profile picture of the author alcymart
    The deliverability rate for any AR service is awful and recently got even worst. Perhaps its time you get your own AR. I have a PHP script lying around I can give you if you want your very own AR and get a 100% deliverability rate.

    Bernard
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  • Profile picture of the author George Carlos
    Wow I never knew that about MailChimp. Is there anything you can do to dodge the deletion?
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    • Profile picture of the author rts2271
      Our self hosted solutions have really picked up over the last 2 months. It's funny cause email is a pendulum. For a couple of years everything goes self hosted. ESPs quiet down and deliver ability improves. People bail from self hosted and go back to third party. Self hosted delivery improves and 3rd party declines and they bail from third party.

      The real issue is free email services and Yahoo. If you ditch Yahoo alone you will increase deliver ability. A study was just released and Yahoo clients statistically score the lowest on financial means, credit score and intelligence. It used to be AOL, which is a close runner up. I email to a Yahoo client twice. If I don't get a open or click from them I delete them.

      This is from Credit Karma Credit Scores and Email Domains | Credit Karma

      I know a ton of "gurus" preach that having a bigger list is better even if it houses less than stellar performance. I just don't have time to waste on fence sitters and looky loos. I want a cleaner, laser focused list of active people with half a brain and the ability to use it.

      2 cents.
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