Client wants to pay on completion of project. What should I do?

26 replies
Well, the title sums it up. The client wants a total of about 30 or so articles so far, and he said he will pay on completion of the project. Obviously that gives him a ton of bargaining power, which really isn't fair. He could be a totally fair person, but I'm not sensing that's the case. I really could use the business at this point too, so that gives him some additional leverage that he doesn't yet know about.

I'm thinking of coming back at him with 2 things:

1) Do a few articles and request payment. Keep doing articles as he pays.
I'm afraid if I do this, however, he'll leave. Was he probably just going to be a jerk anyway if he ends up not using my services?

2) Do nothing and explain to him that I have had clients not pay for small projects (1-2) articles in the past, and I don't want to get taken advantage of. Request that he give me 1/2 upfront.
He could still walk away with the final 1/2 if he wanted.

What's the best course of action as others see it?
#client #completion #pay #project
  • Profile picture of the author feliciayapsl
    I presume he's a new client? Where did you get the client from? If it's freelancer.com or elance.com, you wouldn't hve to worry abt payment issues as you can ask for escrow. If you got him from somewhere else, then I would suggest writing sets of 5 articles, then ask for payment. You would have to discuss this with him.
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  • Profile picture of the author UMS
    Having been on both sides, I like to implement progress payments.

    The number of payments depends on the size of the project, but for something like 30 articles, I think it would be fair for 50% payment for the first 15 articles and the remaining amount on completion of the rest of the articles.
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  • Profile picture of the author onegoodman
    I wouldn't go for that with a new client, progress payment is fair procedure, you don't want to make that much work and at some point he change his mind, you will be stuck.
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  • Profile picture of the author AmandaT
    I normally never accept anything but full payment before I begin work, though on larger orders I have been known to do half and half.

    For an order of that size I would ask him for payments after each set of 5-10 articles.

    Another option, one that I have used and is my preferred method for clients that don't want to pay up front so they can check the quality of the work, is offer to write 5 articles so he can check the quality and then ask for the full payment before you work on the others.

    No matter how much you could use the business, it isn't worth being taken advantage of. Sure, he could pay, or he could just run off with your articles. If he is asking for an order that large and isn't willing to pay anything up front or do progress based payments, that sends up a lot of red flags.
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    • Profile picture of the author Jeff Henshaw
      I am not an article or ghost writer, but I have written specifications for contracts for works and commissions that ran into hundreds of thousands of dollars.

      Without going into detail; the advice that you have received is sound. That is: staged payments as articles are delivered. In addition, if you have not signed an agreement to the contrary - should the client fail to pay, email him or her to inform them that you still retain all rights, incuding copyright to the articles, until such time that final payment is received or mutual agreement is reached.

      Just my thoughts,

      Jeff.
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  • Profile picture of the author David Keith
    having outsourced for about 15 years, i can tell you that the more demanding people are about stuff like this, the more likely it is they are up to something.

    do them in small groups, if that wont work for them, then you really have to ask yourself why? if he needs 30 articles and is willing to pay for them, why cant you do five and he pay for 5.
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  • Profile picture of the author stephenwaldo
    Yeah, probably 75% of the time in the past that I've accepted anything but at least 50% payment up front I've ended up regretting it.

    I would say that if they're adamant about not paying you anything up front that they will probably also be adamant about not giving you your money if they don't think they should have to. Or just running off. Or cancelling their order half way through.

    If you do decide to not demand up front payment and it's any serious amount of money (And I'll let you define serious), then I would highly recommend a contract that clearly dictates what 'completion' means. If it were me though I would probably stay away, more so the more money you're dealing with. You should be the one to offer payment on completion, not vice versa.

    Just my 2 cents.

    Kindly,
    - Stephen
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  • Profile picture of the author TopKat22
    Payment IN FULL upfront or put in escrow ONLY or go find yourself another client.

    It would be better to lose the client than to lose all that time and effort and then not get the money and lose the client anyway.

    Get a signed contract before you write one word.
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    • Profile picture of the author rts2271
      I just got burned on a job like this and I can tell you GET THE MONEY UP FRONT. If it's a long term client as in years, they have some wiggle room. All the rest can FOAD.

      2 cents
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    • Profile picture of the author Meharis
      Some where I read: Money in hand and ass on the ground...
      In other words... they have to pay as the job is done; period.
      Felling sorry because you did not accept the job will be better than feeling sorry because you did not get paid.

      Meharis
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  • Profile picture of the author Anang Andriana
    Do number 2; explain to your client what you want. I think we need to appreciate our skills and ask for our rights...
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  • Profile picture of the author pizzatherapy
    I'm just going to echo everyone else...

    Don't do it!

    I have been burned several times (Yeah, I'm a slow learner..) with promises of payment after work is completed.

    As my friend used to say:

    "Fool me once, shame on you...
    Fool me twice...shame on me..."

    I finally figured that one out.
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    • At least half up front. If you accept payment afterward and get screwed you'll have lost the money AND the time you could have been working other projects.
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  • Profile picture of the author fredlee
    50% payment upfront. If he a good client, he is easy to accept your request. If he's not, let hem go.
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  • Profile picture of the author IMSince2003
    I vote for doing the articles in batches of 5. Write, get paid, write, get paid, write, don't get paid, drop client and move on.
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  • Profile picture of the author Karen Connell
    When I was writing content I advertised no upfront payment for Warriors with over 100 posts.

    I was only let down once. I informed the client that I retained the copyright until the full amount was paid. He didn't pay so I put all the articles on EZA (after putting up a landing page to a relevant affilate product) and sold them later as a PLR pack.

    But, in this instance I would go with the suggestion of doing 5 then getting paid. If the client doesn't like this - move on to someone who will pay you upfront.

    Regards

    Karen
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  • Profile picture of the author JCorp
    This sounds like a very risky transaction on your end. I can easily see the client not paying upon receiving the articles, especially if this is the first time you're working with them. I'd structure it either pay half the amount now, then the other half upon receiving the articles, or just do payment after every couple written articles...if he's serious one of the two options should be viable...
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  • Profile picture of the author Power Solutions
    Definitely agree with most of the sentiment here. He should easily be able to judge the quality and content of your articles after seeing 5 or so. Staggered delivery / payment would be best.
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  • Profile picture of the author MattVit
    If he's an established business, and you have his full name, address and phone number, AND he is in your own country, AND there are methods of sending him to a debt collection agency if he doesn't pay, then go for it.

    Otherwise, you probably shouldn't be doing business with him anyway (what if he was from Africa and demanded a total refund anyway?)
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  • Profile picture of the author sbucciarel
    Banned
    I wouldn't do it. 50% up front or go away.

    Or you could just deliver one article at a time and after payment, work on the next article. Tell him you're not willing to write 30 articles with no upfront payment, but you'll do one at a time.
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  • Profile picture of the author barbling
    I've always gone for at least 75% up front. I dislike dealing with clients who have an insane desire to renege on deals.

    Took some time for me to learn to value myself enough to demand this, but it was definitely a wise decision.
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  • Profile picture of the author angela99
    Re writing and getting paid.

    I have two questions for you:

    1. Who are you?

    2. Who's the client?


    The "who are you", is important because you need credibility. If you have a website, with testimonials, writing samples and many happy customers, that's one thing.

    You know who you are and so do others. You've created a Terms of Service (TOS) policy which states something like: "All projects under $300 are payable in advance. Larger/ longer projects require milestone payments."

    If you're just starting out, and have yet to get your first five testimonials, that's something else again. Decide on your Terms of Service policy TODAY, and stick to your terms.

    Either way, whether you're new, or experienced, learn what the words UNSECURED CREDITOR mean. :-)

    OK, next, "who's the client?"

    Is the client credible? Does he have a company website, which shows that he's been in business for a few years and is reliable?

    Do a Google search for the company name, and see what comes up. It's a good idea to do this, even if you have money in hand. When people know who you are, you also need to get information. Information is power. :-)

    In a nutshell: create a TOS policy, and post it prominently. Then you won't have to think about what you will do, and what you won't, because you'll know, and people won't ask you to operate outside your TOS.

    P.S. Operating outside your TOS...

    Sometimes you want a gig so much that you'll operate outside your TOS... For example, you might want to write an article for a major magazine or website, and of course, they won't pay you up front.

    That's fine, because you KNOW WHO THEY ARE. The benefits of getting your article published far outweigh the small risk. They'll pay once you've completed the article and revisions, and that's fine.

    Hope this helps.

    Angela
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  • Profile picture of the author jgant
    Get paid up front for a batch of 3 to 5 articles. Then up front for the next batch. This way both you mitigate risk.

    I've been burned witha 50% up front once.

    I also hire people and I know what it's like on both sides, so I offer up front payment for a small batch at a time.
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  • Profile picture of the author linebelowdigital
    Ask for 50% upfront and don't budge. You have to set rules for yourself and your business and stick to them. Good luck.
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