Do you make people PROVE themselves?

31 replies
Just curious.

I get a lot of emails from people, along the lines of:

I'd like to use your service, and am likely to get to the point where I need 3-5 press releases each month. However, I kindly ask that you do me one for free first, and if the results are good I'll be a long time client...blah blah


Same happens with Elance...people saying: "We want you to make the planet 34.6% wider at the Equator, create a brand new ocean that contains orange water and find a way of having every 8th cloud that passes New York City bear our company logo in the brightest of water droplets. We want it done for $20, but if the quality is good and the contractor can prove themselves we'll make thing a long-time relationship".

It just seems these days that people want everyone to prove themselves....and I see it as a polite way of just being cheap.

Reminds me of a great Elance proposal I saw that ended up getting deleted. The guy owned a dating website based in the USA and wanted a marketing expert to get him a million (no exaggeration!) hits in one day...he was willing to pay $50, and said that if the contractor could prove their worth he'd award a $50,000 contract.

I don't know about you - but I obtained a 1st Class Honors degree in Broadcast Journalism, spent ten years as a news anchor and now deal with media relations as part of my own business........I don't need to run around proving myself to someone who won't cough up $70 to try a service out.

Anyone of you get the same types of problems?

In the past I've resorted to saying "Sure I can give you a 75% discount to prove myself, but I'll only deliver 25% of the work".....and the client seems shocked that you think it's fair to under deliver anything less than 100%, while they want to give you 0% committment for the deal.

In my opinion - 100% effort = 100% of my fee. Fair game
#make #people #prove
  • Profile picture of the author AnniePot
    It's a two-way thing. If you allow yourself to be manipulated into quite possibly supplying people with a free service, even if they insist it's only to "test", you deserve to be taken for a ride.

    Would you go to a shop and say "let me have my first bag of groceries for free, and if I like them, I'll come back and use you again?" Of course you wouldn't.

    No more should you even consider working for people who expect something for nothing. It's your livelihood for goodness sake. Tell them where to go.
    {{ DiscussionBoard.errors[5045846].message }}
  • Profile picture of the author Brad Gosse
    Once you do one thing for free you prove your value to be $0.

    People who play that game move on to new suckers and never pay.
    Signature
    {{ DiscussionBoard.errors[5045855].message }}
  • Profile picture of the author JimMichael
    It's all very true......

    I pay fair prices to people, whether it's Elance, in person or through any other of my social business efforts.

    I've been given work at a quality I couldn't have even begged for, and I'm sure it's because I didn't ever try to take them for a ride.

    Good to see other here sharing the same thought process.
    Signature

    .

    {{ DiscussionBoard.errors[5045865].message }}
  • Profile picture of the author David Keith
    i always just hire new(ish) developers to do smaller jobs for smaller money. that seems to work best for me.

    i do usually let people know that i will likely have more work as that is a motivator for some developers to spend just a little extra time making sure i am satisfied since they know this job is not likely to be just a one off job.

    this way i am not actually asking for much if any extra value for what i pay for. but those of us who hire developers get burned too.

    hell, i just lost $150 to a fellow warrior who took the money and just never delivered the service. i guess the developer thought they were more entitled to my money than i was since i got a sad story about how tough times where from her.

    i guess the one thing i have learned to live by is that whether i am hiring or delivering work for someone else, i never put more time or money at risk than i am willing (not wanting) to lose.

    that way i can always leave the transaction either satisfied or having learned / re-affirmed a lesson and not actually hold grudges or let the event interfere with my life.
    {{ DiscussionBoard.errors[5045890].message }}
    • Profile picture of the author Kay King
      , i just lost $150 to a fellow warrior who took the money and just never delivered the service
      That should be a lesson - you bought a sob story because you thought you were getting a good deal. Should have paid a bit more and hired someone more professional to do the work, don't you think?



      It's amazing how many buyers think promising future work is impressive -and how many excellent outsourcers know it's an empty promise to ignore. The person who tries to get a lower price today with promises will do the same with another outsourcer tomorrow. Any experienced service provider knows that.

      Answering the OP - no, this doesn't happen often to me and never has.

      I know what I charge and what the work is worth. I don't negotiate, explain or apologize. I would never make a sarcastic remark about pricing to a client, either.

      When you begin to defend yourself or your pricing - you blinked and you lose.

      kay
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      Live life like someone left the gate open
      {{ DiscussionBoard.errors[5045962].message }}
      • Profile picture of the author David Keith
        Originally Posted by Kay King View Post

        That should be a lesson - you bought a sob story because you thought you were getting a good deal. Should have paid a bit more and hired someone more professional to do the work, don't you think?


        kay
        not exactly. i never said what the work was for. it was in fact a premium price for the work that was to be done.

        and i was never given the story until after the developer bailed on the project and offered that story as an excuse.

        so to answer your question... no i dont think i could have done much more. the developer lied to me and sold their integrity for a measly $150 profit.

        and no, escrow is not really worth it, as i stated in my post, i didn't put more at risk than i was willing to lose. and if i did escrow on every relatively small payment, i would have lost more money to escrow companies over the years than to the few developers who bailed like this one did.

        i knew going into the deal that i could have gotten the work done for far less money, i chose the developer because i felt based on their examples they could offer me a better service.
        {{ DiscussionBoard.errors[5045996].message }}
  • Profile picture of the author TopKat22
    Well, there is balance, of course, and people should not ask for so much as a test, but the buyer also needs to do some due diligence.

    Oh, how many times I wished I had seen more samples of someones work or only purchased a very small package. I had wasted a lot of money on shoddy work because the one sample they showed was the very best and it went rapidly down hill from there.
    Signature
    44 days in and we broke the $10K a month recurring bench mark.

    Guaranteed 60% Opt In Rate Traffic-Real People-Fresh Today-High Quality Biz Opp traffic![/URL]
    {{ DiscussionBoard.errors[5045937].message }}
  • Profile picture of the author Jason Rankin
    I have had some experience with this from their side myself. My offline biz has had several companies promise the world for their monthly fee. All we have ever gotten for our money is nearly nothing. When I say nearly, I mean, there were some changes to our site, but nothing that ever picked up even 1 new customer. It really dosen't take too many of those before you feel very cheated. Never a refund of course. You may be posting about something entirely different. I am speaking of SEO stuff primarily for our websight. Since then we researched it ouself and have only us to blame failure. It has worked well so far and I can't see how we won't get better and better. I have however, told IMers that "want to help our internet advertising" show me what you can do, if it draws more customers I would be stupid to not use their service.
    {{ DiscussionBoard.errors[5045949].message }}
  • Profile picture of the author laurencewins
    I agree with everything that has been said. People think that if you offer them lots of work they will discount their prices when the reality is that the same amount of work needs to be done per article/job, whether it's 100 articles or 10 articles.

    I have knocked back work from people who seem to think that they can pay peanuts and expect brilliant work. I would rather not earn money than earn it that way.
    Signature

    Cheers, Laurence.
    Writer/Editor/Proofreader.

    {{ DiscussionBoard.errors[5045998].message }}
  • Profile picture of the author art72
    While I agree with all thee above responses, people will always want something for nothing.

    I find it hard asking questions here at times, just in concern that for all the help I've received I can return the favor someday. There too, I'm still getting my 'sea legs' here, and fitting the ship with the proper navigation and tools for safe sailing.

    Therefore, I have been more concerned with proving to myself I am worthy of the voyage before inviting passengers onboard, so to speak. Definitely don't want a mutiny on my hands, that's for sure.

    Getting back to the topic, this is one of the exact reasons I have 'postponed' offering services, not in fear that the clients will want something for nothing (because that I have no time for) but instead, in asking oneself; would my efforts produce results for another as I would command for myself.

    I think is a two-way street.

    Honestly, if you are 'skilled' in your field, there should be no reason to allow others to 'debunk' you from protecting and preserving your livelihood.

    Aside from typical antics to attract opt-ins, or maybe in establishing those first few reviews for a mutual benefit, when it comes to providing services that deliver, I believe in the age old adage; "You can't short change integrity!"

    If they don't like the price, send em' packing.

    All the Best,

    Art
    Signature
    Atop a tree with Buddha ain't a bad place to take rest!
    {{ DiscussionBoard.errors[5046023].message }}
    • Profile picture of the author Daniel Evans
      Portfolios / presentations of past work exist for a reason.

      Well established inidividuals or businesses don't have to prove themselves since the proof is in the pudding and the pudding has been baked.
      {{ DiscussionBoard.errors[5046330].message }}
      • Profile picture of the author TopKat22
        Originally Posted by webcore View Post

        Portfolios / presentations of past work exist for a reason.

        Well established inidividuals or businesses don't have to prove themselves since the proof is in the pudding and the pudding has been baked.
        yes, and that is all part of doing your due diligence (for the company hiring) having a large portfolio to look at.

        If someone doesn't have ample examples of their work or are brand new, they may need to discount to gain customers and show what they can really do.

        Of course, I'm not talking something for nothing or overdoing it.
        Signature
        44 days in and we broke the $10K a month recurring bench mark.

        Guaranteed 60% Opt In Rate Traffic-Real People-Fresh Today-High Quality Biz Opp traffic![/URL]
        {{ DiscussionBoard.errors[5046358].message }}
        • Profile picture of the author Daniel Evans
          In a situation where the company / individual finds themselves in a circumstance were they can't prove themselves by means of past work, they can do either of the following (or both):

          * Work for little, or less reflected by the trust which has yet to be established through lack of proof.

          * Do hypothetical work, or work for onself which demonstrates (in most cases) the quality of work without need of a client.


          There's still the issue of communication and working in accordance with someone elses brief, however if a person does those two bolded above they can build a portfolio quite rapidly without having to be committed to working for a less for a longer period of time.
          {{ DiscussionBoard.errors[5046406].message }}
  • Profile picture of the author sal64
    I am in no way referring to the OP, but here are my thoughts...

    Firstly, tendering for freelance work would have to be a numbers game. So the more you bid, eventually you'll get more work.

    Don't offer free work.

    make sure you have a portfolio with good samples.

    Make sure you read the proposal and explain your understanding of it in your bid.

    You'd be surprised how many bids are just auto bids where they don't even read the proposal.

    When you bid, include your hours when you will be available online.

    Overall, if you present the most professional way, you'll increase your success and maintain your price.

    As for the freebie searchers, ignore them. Be strong and stand firm.

    Sal
    Signature
    Internet Marketing: 20% Internet - 80% Marketing!
    You Won't See The Light Until You Open Your Eyes.
    {{ DiscussionBoard.errors[5046411].message }}
  • Profile picture of the author Izaya
    Banned
    [DELETED]
    {{ DiscussionBoard.errors[5046424].message }}
    • Profile picture of the author Kay King
      Sometimes it's worth giving a free or major discount.
      No it's not worth it. Someone who wants cheap or free will want that every time - and experienced providers know that.

      Your friends are wasting someone else's time when they ask for free services. Why would a service provider give their time away and do work for free? It makes no sense if the person is one who provides quality work. I wouldn't answer rudely - but I would either answer a simple "no" or not answer at all.

      But if you responded nicely and they liked your work am sure they would give you 4/5figures worth of work.
      No, they wouldn't. If their approach is asking for free work to begin with, they are not reasonable buyers. A good provider will have a portfolio that shows their work without having to provide freebies to prove something.

      kay
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      Live life like someone left the gate open
      {{ DiscussionBoard.errors[5046513].message }}
      • Profile picture of the author George Wright
        Yur write Kay,

        I considder my posts write hear on this fourum gud enuf evidence of my wrighting abillety. If customurs cant sea by my posts thet I kan right then to heck with thim. I dont due phree sampuls, pereud.

        George Wright

        Originally Posted by Kay King View Post

        No it's not worth it. Someone who wants cheap or free will want that every time - and experienced providers know that.

        Your friends are wasting someone else's time when they ask for free services. Why would a service provider give their time away and do work for free? It makes no sense if the person is one who provides quality work. I wouldn't answer rudely - but I would either answer a simple "no" or not answer at all.



        No, they wouldn't. If their approach is asking for free work to begin with, they are not reasonable buyers. A good provider will have a portfolio that shows their work without having to provide freebies to prove something.

        kay
        Signature
        "The first chapter sells the book; the last chapter sells the next book." Mickey Spillane
        {{ DiscussionBoard.errors[5046834].message }}
    • Profile picture of the author sal64
      Oh deary deary me. :rolleyes:


      Originally Posted by Izaya View Post

      A lot of times buyer get screwed over, so they want a "test" or discount service offer to test if your legit. Sometimes it's worth giving a free or major discount. Sure a lot of people are poor loser who want to get your service for free, but there a small % who will seriously spend ALOT of money on your service. I have friends who ask for free service's, if they got an asshole response from someone like you am sure they wouldn't want to buy your service. But if you responded nicely and they liked your work am sure they would give you 4/5figures worth of work.
      Signature
      Internet Marketing: 20% Internet - 80% Marketing!
      You Won't See The Light Until You Open Your Eyes.
      {{ DiscussionBoard.errors[5047126].message }}
      • Profile picture of the author Kay King
        Your kidding right? Also I don't know about this provider but a lot don't have good portfolio, also a portfolio doesn't mean much to me and many others especially on places like warrior forum where every product or service is gold.
        No - not kidding at all. If you ask someone to spend time doing your work, you should be willing to spend money for their time. I don't think of a portfolio as a few writing samples but as a sampling of writing styles available as well as recommendations from past buyers.

        I whip off posts here with all sorts of errors you'll never find in my paid writing But I don't advertise here either so guess it's ok.

        Seriously, if you are unsure of quality of the person you are hiring, give them a couple smaller jobs to do to evaluate the finished work. Pay them but keep the potential losses low by testing them first with small projects.

        kay
        Signature
        Saving one dog will not change the world - but the world changes forever for that one dog
        ***
        Live life like someone left the gate open
        {{ DiscussionBoard.errors[5047595].message }}
  • Profile picture of the author JimMichael
    I usually tell the freebie-hunters, politely of course, to take a hike.

    The majority of them then decide to work with me anyway, and we do good business. I always figure that it truly was a freebie they were after and it had nothing to do with wanting to make sure I was the right guy for the job.
    Signature

    .

    {{ DiscussionBoard.errors[5046658].message }}
  • Profile picture of the author Dennis Gaskill
    Show them past work if they want examples. If they insist on more, tell them you're running a business, not a garage sale or charity. If that isn't good enough tell them they need to look elsewhere. Don't play their game, you'll lose every time. It's your business, play it by your rules to attract the kinds of customers you want.
    Signature

    Just when you think you've got it all figured out, someone changes the rules.

    {{ DiscussionBoard.errors[5047113].message }}
  • Profile picture of the author AmandaT
    From time to time I will offer clients a discount on their first article. Sometimes 25%-50% off. Normally though, I expect my samples and testimonials to speak for themselves. If that isn't enough, they likely aren't a client I will want.
    {{ DiscussionBoard.errors[5047628].message }}
  • Profile picture of the author art72
    "Hey... Mr. Lawn Man, feel like mowing my lawn tomorrow... I've been looking for a good landscaping company to replace the guy I've been using, but I want to make sure you guys can handle a 2 acre property, it's a lot of work. Sure, if everything looks good and is right and tight when it's done, I'll give you another 23 cuts per year at 50% of you're asking price. YES... this is a long term gig, so I really need to see if you can handle it, and since it's a bigger job you'll make more in the long run.":rolleyes:

    Ha Ha Ha ... sounds like the crap I dealt with for years building pools/spa's for contractors. Always trying to beat down the price to the point, it almost wasn't worth the headaches. But after they got the idiots to do the job for free or cheaper, they'd call me to go back and fix the 'other' guys mistakes. I charged more for the repairs, then I would've for the whole job from scratch!

    While, it might not be uncommon in some circles to offer a free month's service for a one year service contract or on recurring billings... as was so in the pool cleaning aspect of the swimming pool industry, it didn't work to well with the sub-contractor's (tradesmen) like myself. So, I cannot see how this type of thinking applies to an established online service (or offline for that matter) unless it's to obtain a long-term contract.

    Even being new to 'this' industry, I am conscientious enough to know not to undersell my time, skills, or ability. It is a tough industry to gauge until I can build a reputation or portfolio, and even still, FREE labor IMO still = slavery.

    I am a firm believer that 'giving' is good. 'Giving' quality is even better. However, charity has it's place, and shouldn't be confused with wasting someone else's time, or insulting their workmanship.

    The trouble today, is everyone's so quick to jump on a dollar blowing down the road, they forget they're about to get run over!

    -Art
    Signature
    Atop a tree with Buddha ain't a bad place to take rest!
    {{ DiscussionBoard.errors[5047714].message }}
  • Profile picture of the author focused
    Let your portfolio of work speak for itself.
    Your potential client should be able to accurately assess
    the value of your work by the samples you provide.
    And customer testimonials are additional evidence of value.
    Do get caught in the trap of giving away freebies.
    {{ DiscussionBoard.errors[5111910].message }}
  • Profile picture of the author sbucciarel
    Banned
    Originally Posted by JimMichael View Post

    Same happens with Elance...people saying: [I]"We want you to make the planet 34.6% wider at the Equator, create a brand new ocean that contains orange water and find a way of having every 8th cloud that passes New York City bear our company logo in the brightest of water droplets. We want it done for $20, but if the quality is good and the contractor can prove themselves we'll make thing a long-time relationship"....

    Reminds me of a great Elance proposal I saw that ended up getting deleted. The guy owned a dating website based in the USA and wanted a marketing expert to get him a million (no exaggeration!) hits in one day...he was willing to pay $50, and said that if the contractor could prove their worth he'd award a $50,000 contract.

    I don't know about you - but I obtained a 1st Class Honors degree in Broadcast Journalism, spent ten years as a news anchor and now deal with media relations as part of my own business........I don't need to run around proving myself to someone who won't cough up $70 to try a service out.
    I don't get these problems anymore, but when I freelanced on Elance, that was commonplace. In fact, Elance had a policy that the people who posted projects could not request free samples. Their listings would be deleted if they did. Many did anyway ... and if they didn't do it in the listing, they would send messages to all the bidders asking for free mockups, saying the winner would get lots of projects awarded to them.

    Never happens. These people are nothing more than freebie seekers. You won't get $50,000 projects by giving samples away for free. They disappear with your samples and redo them or get them redone really cheap by someone else and you never hear from them again.

    Don't give your work away. Your work should speak for itself.
    {{ DiscussionBoard.errors[5112738].message }}
  • Profile picture of the author CDarklock
    Originally Posted by JimMichael View Post

    I get a lot of emails from people, along the lines of:

    Are you desperate enough for clients to work on spec?
    Fixed that for you.

    The answer is [Del]
    Signature
    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
    {{ DiscussionBoard.errors[5112769].message }}
  • Profile picture of the author Fahu
    Just something once, could be anything, and then keep using it as sample, don't give give them demos and ***t.
    {{ DiscussionBoard.errors[5123910].message }}
  • Profile picture of the author Guru_Marketing
    @JimMichael, when people try to prove themselves that means they are qualifying or selling themselves to you. That's key to salesmanship, but also in personal relationships! :-)
    Signature

    Kindle Publishers: Get Reviews and More Sales to Your Kindle Books at http://GettingPublishedFast.com/publishers/

    {{ DiscussionBoard.errors[5123915].message }}
  • Profile picture of the author nm5419
    Have previously made samples prepared and refer interested parties to those. Tell them you don't work for free, and let that be the end of it.
    {{ DiscussionBoard.errors[5124546].message }}
  • Profile picture of the author blillard
    I remember ordering a service from a guy before not really knowing his track record because he had none so I went out on a limb with that guy.

    I mean he delivered the work but it was late on top of that. He did the job as described so I had no issues with him. Then he said since I put my trust in him he would hook the kid up with free service. I should of known he was gassing me up and all.

    I hit him up for the free service and there was no one there, could you believe that.
    Just goes to show can't trust every ones word these days. At least he did the paid job lol.
    {{ DiscussionBoard.errors[5124566].message }}

Trending Topics