Help with Adwords Account suspension

I sincerely hope it works out for you...it's more than an uphill battle to get unbanned by Adwords. It took me over a year and this was 4 years or so ago when I actually had an account rep to talk to. Google is the borg.

I know at least a few people who have never gotten their ban lifted.

Reply to the email, if you don't get satisfaction call them at 1-866-2google

Are you sure that this was not a phishing email?

Did you check that your account really was suspended?

I received a similar email but some of the details did not look right so I logged in to my AW account and found nothing wrong. Google confirmed that they did not send that sort of email without first sending a warning and an oportunity to comply with their rules.

i can log in in my account, but everything is frozen, i dont have impressions. Keyword tool says "landing page contains malware".

I was thinking about phishing first also.

Sadly, I have to agree with LB. It's very difficult to get them to lift a ban. I was suspended more than 2 years ago for something I was not personally responsible for. I explained the circumstances but they would not budge.

Recently, after two years had passed, I again requested reinstatement and they turned it down! Talk about draconian!

However, in my case the offense was real (though I was not aware of it). If you did not do what they accuse you of you must persist until they acknowledge it and remove your ban. I contacted them by email through the help section and I did get a reply within 48 hours.

The bottom line is this: if you are clean then refuse to accept the ban. If there's anything to the accusation (even if you were ignorant of it) you may as well save your breath.

well i was reading around on the web and found similar "horror stories", i am still UNSURE what the reason is, but it MIGHT have to do with javascript redirects i use on my landing pages.

However, i use(d) those campaigns for months...so its just odd.

This comes also after i reduced my AW spending *significantly*, i set my account to ridiculous low daily budget after spending a BIG junk last month on ads. (TOO much

From that point of view i dont care, but what irks me is that "malware" statement which is so not true since its a far way from a javascript affiliate redirect to "malware" <---

Yea i got banned for 5 months for something that was not my fault and it took a lot of work to get it back. I'm really getting sick of Adwords because im loosing a lot of money with them. I hope you get your account back on asap

George,

Sorry to hear your news, that's a bummer isn't it? However, your website has been hacked - discretely.

I used to have these problems from time to time, and it was related to various hackers inserting some discrete sql code in my website php and html files.

Go into the file manager for your website, and look at the php and html files in your root/public_html directory. Are any of the dates set to a date that YOU didn't access this material? If so, inspect the source code for each of these files carefully. Specifically look for any oddball <script> lines.

Once you are certain that you've cleaned each of these files, (make sure you've got them all), then go back to google, and load up their webmasters tools page.

Complete the part that requests that you are submitting this page to Google. (I don't remember the exact wording of this page, but basically you are asking Google to send their googlebot back to surf your site). Whenever this has happened to me in the past, they would always googlebot my site within 24 hours and remove the 'malware' flag.

Talltom

Good luck my friend,

Talltom sounds like he knows what he is talking about. I got banned for life from adsense by clicking on my own ads. Stupid of me

Not if you play by the rules, Ray

To the OP - I wish you well. Google is well
known to treat it's advertisers with disdain,
but I hope you can prove your innocence,
and have your account reinstated.

Steve

how can i find out whether (and if) any of my sites has been flagged?

Aside from the note in adwords, i dont see/have any other indication.

OMG, i found the solution!!!!

It is indeed the TARGETED affiliate site:
Micro Niche Finder.

This site may harm your computer.
Copyright © 2008 Micro Niche Tool All rights reserved. James J Jones, LLC Address: 10801 Johnston Rd, Suite 103, Charlotte, NC 28226.
www.micronichetool.com/ - Similar pages

Thats what i was advertising!!

So..its not any of my sites, but the target site in question

Why is this great news? Because it means that none of my scripts is responsible for triggering the alert.

Add:

Micro Niche Finder Website Attacked by Malware Virus « Micro Niche ...This site may harm your computer.
8 hours ago
Micro Niche Finder Website Attacked by Malware Virus. Early morning on Saturday January 24th an attack was launched against the Micro Niche Finder main index page at www.micronichetool.com. The perpetrator was able to successfully ...
Micro Niche Finder - http://micronichetool.com/blog/Stay up to date on these results:




etc..etc....