Sticky situation with my web developer...
Last year I paid a web developer $2200 for a project. He's actually a designer who outsources programming.
Shortly after the payment, he uploaded a rough draft of the project onto my server and asked me what I would like to have revised.
I gave him a list of revisions and he handed the list off to his programmer. They then uploaded the revised project onto a temporary server and asked me to check it out.
Here is the part where I'm at fault. After my developer uploaded the revised project onto the temporary server, I didn't reply to his last email for few months because of some personal and family issues that was taking place.
Fast forward few months, I email my web developer if he could do the last set of revisions and hand me the project. He said he will see what he can do.
After few emails back and forth, he tells me that the project is GONE. None of it was "saved" because it was uploaded to the temporary server that belonged to the programmer he was outsourcing to.
He said he can't get in touch with the programmer that worked on the project, so there's nothing he could give me.
So, after $2200 I ended up with nothing. I admitted my fault for not being prompt over the email communication, so I asked for $800 to be refunded.
He replied that they did complete everything I asked them and the "missing" project is mostly my fault for the lack of communication over email. He still offered to refund $300 for my "inconvenience."
I thought asking for $800 refund was fair since both of us are at fault. I wasn't prompt with my email response and he failed to make a back-up of my project or upload it to my server.
Now I have three options...
1. Accept his $300 refund.
2. Negotiate for a higher refund.
3. Take him to small claims court.
So, what should I do? :confused:
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