Why eCommerce Sucks for Consumers
You wheel up to the register, start unloading, and then ...
You are asked to sign a 10-page long form of legal terms with plenty of fine print about giving up various rights, not being able to sue, limitations of liability, etc.
If you don't sign you don't get your milk.
Your reaction?
But if you buy those same groceries from the same store using their website, perhaps to be picked up at the store, that is what happens with website terms of service.
From the merchant's perspective digital terms that limit lawsuits and liability is a great deal.
But consumers may have a different point of view.
Why are there one set of rules for shopping at a store in person and another for shopping at the store online?
Some make sense, since a website can be accessed worldwide and a merchant does not want to be sued worldwide.
But other tos terms are easily imposed that a physical store would never try to use.
Does this have a discriminatory impact on the disabled and thus run-afoul of state and federal law?
Your thoughts...
.
-
Alexa Smith Banned-
Thanks
{{ DiscussionBoard.errors[5695326].message }} -
-
Mark Singletary -
Thanks - 1 reply
{{ DiscussionBoard.errors[5695370].message }}-
kindsvater -
Thanks - 1 reply
SignatureUse Elf Links to Stop Google's Affiliate Bans - Brian Kindsvater IM Help{{ DiscussionBoard.errors[5695495].message }}-
Alexa Smith Banned-
Thanks
{{ DiscussionBoard.errors[5695639].message }} -
-
-
-
Bill Farnham -
Thanks - 2 replies
Signature{{ DiscussionBoard.errors[5849972].message }}-
JohnMcCabe -
Thanks
{{ DiscussionBoard.errors[5850275].message }} -
-
JohnMcCabe -
Thanks - 1 reply
{{ DiscussionBoard.errors[5850284].message }}-
Bill Farnham -
Thanks
Signature{{ DiscussionBoard.errors[5851119].message }} -
-
-