Every other day, Paypal opens a case for review and reverses the payment to the buyers.
When the first time, I received this type of email, I send all the details to Paypal with Transaction details and the proof that the file is accessed by the buyer. But still they reversed the payment to the buyer.
I keep getting atleast 1 reversal email every other day, Can you guys tell me, whats the proper solution to do, when I receive this type of emails.
Also, atfirst I thought the Case is brought out by the buyers who might not have liked the product, but actually when I read it thoroughly I came to know that the case is actually been opened by Paypal for investigation.
How do I respond to this type of investigation cases.
Pending Case 1:
Pending Case 2: