How To Lose My Business In A New York Minute
many other people's business, in a New York minute.
I just finished my CD of original tunes and wanted to rip the songs off of it
to create MP3s so I can make some Camtasia Videos from them. Neither
Camtasia or Audacity can convert CDA files to MP3 so I had to look for a
ripper. Well, I found one that is supposed to be the top one out there. So
I went through the order process and chose PayPal as my payment method
The process itself was long and drawn out, and since they were delivering
me an unlock code via email, I don't see why they needed my street address,
but whatever.
Anyway, I finally got through their convoluted process, made it to my PayPal
site, paid and at the end of the payment, got a message saying that my
payment has been delayed.
Now, I've got TONS of money in my account and I even checked to make
sure that payment was being made through available PayPal funds so there
was NO reason for a delay.
Well, after a while, I went to their support center. Here is where it gets
good.
There is NO way to contact them.
What you have to do is send them YOUR email address in a web form
along with some stock drop down box options, submit it to them and then
THEY would get back to you and ask you what your question is.
After way too much time screwing around with these idiots, I downloaded
something else that's open source code and should do what I need it to
do, went back to their site and canceled my order.
I wonder how much money these people have lost because of the way
they do business?
Amazing...Just amazing.
Success consists of going from failure to failure without loss of enthusiasm. -Winston Churchill
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