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[Xsitepro] Hmm.. I hit the "Publish My Website" icon but my website doesn't appear...

by Johnson Tay
10 replies
After hitting the "Publish my Website" icon, my website gets uploaded and I receive a "Successfully Uploaded" notification.

But when I went over to my website, I see nothing there. It's still the "old" template.

So, I launched FileZila (my FTP client) to see if any Xsitepro file has been uploaded, but there's none.

I've also tested my FTP connection and it's working fine..

Anyone knows why this is happening??

Here's a screen shot of Xsitepro just to ensure I've got the details filled up correctly

#hit #hmm #icon #publish my website #website #xsitepro
  • Profile picture of the author Mike Montgomery
    Have you tried clearing your internet cache?

    That typically cures this issue 99% of the time
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    • Profile picture of the author Johnson Tay
      Originally Posted by Mike X. View Post

      Have you tried clearing your internet cache?

      That typically cures this issue 99% of the time
      Hmm but how do you explain for the absence of the Xsitepro file in my Cpanel
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      • Profile picture of the author sachibhat
        Originally Posted by Johnson Tay View Post

        Hmm but how do you explain for the absence of the Xsitepro file in my Cpanel
        Thats because you havent uploaded the website still.
        Check my above post. Fill this information /public_html/ in FTP Directory and you will be able to upload
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    • Profile picture of the author Kat Bartone
      Clearing cache good idea.

      And/or can try <Ctrl>+F5 to pull up a truly refreshed page, not just a cached one.
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  • Profile picture of the author sachibhat
    You did not fill the path of ftp directory
    If you are installing in the root folder it should be

    /public_html
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    • Profile picture of the author Johnson Tay
      Originally Posted by sachibhat View Post

      You did not fill the path of ftp directory
      If you are installing in the root folder it should be

      /public_html
      Dude

      where should I place the /public_html?

      in the Home Directory or FTP Directory?
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      • Profile picture of the author sachibhat
        In the ftp directory. Leave the home directory blank
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        • Profile picture of the author Johnson Tay
          Hey sach,

          Thanks it's working now!!

          BTW what happens if I want my webpage to be uploaded to a subdomain, eg.; abc.myurl.com
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          • Profile picture of the author sachibhat
            when you create a subdomain a folder will be automatically created by your cpanel in the public_html folder.

            Let's say your subdomain is abc.myurl.com

            For uploading into subdomain keep your setting same as you have done for your main domain. The only change you have to make in in ftp directory. It should be

            /public_html/abc

            This also holds good for addon domains

            Sachi Bhat
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  • Profile picture of the author britelite
    Sachibhat is right. You need to fill in the ftp directory: /public_html (if uploading to root folder).

    I had the same question in my head initially, but realized later it's the unfilled directory issue. You should have no problem viewing your website now!

    You will see those files when u upload them correctly.
    (XSite has its own "format" including css etc..)
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