Paypal Appeal Denied - Reasons?

I submitted everything they asked for, and answered every question faithfully and honestly..also I do not sell products, I provide web service..Not sure exactly why they rejected my appeal

No matter.
Paypal supervisors are can't do anything. They are programmed to listen to you yell at them. Then that's it.

Best way is to reverse the credit card.

Have you completely verified all of your personal credentials in PayPal? You must go through every single step and become verified on all levels.

Bank Account / Backup Funds (credit card etc)

Full Name

SSN or Tax ID

Address

Telephone Number (etc)

I went through the whole thing recently without a hitch and I didn't have any trouble at all with it.

I know you are probably right. However, I never read the TOS. I know I should, but who really has time for it. I'm full of excuses! lol

I have not found this to be the case at all. I went through a 2 month period a couple of years ago and for some reason they placed several limitations on my account for different reasons. I was glad that they did this one time because it was to verify a charge made on my account. While this can be annoying, it's good to know that they take your account security seriously.

I ALWAYS call them if my account should be limited. I make several transactions every day with my account whether it be sales or expenses and I cannot afford to wait for their online review process. I have always been able to get the problem rectified in a timely and professional manner when I have called them on the phone. It always resulted in the limitation being lifted right then and there. I believe calling them already tips the scales in your favor because it proves you are willing to speak to them and answer questions about your identity immediately.

As for the virtual credit cards and bank services, I believe they are still accepted but the verification process is more involved, meaning you will have to fax them a front & back copy of a legal ID and a front & back copy of the card you are using (if the online bank offers you a physical card), as well as anything else they may request, such as a utility bill with your current address. I can say with some certainty that this is where your problems lie, especially if you reside outside of the US or UK. You are much better off having a bank account from an accredited and insured institution. This is more solid proof of your identity. Those online and pre-paid cards can be obtained fraudulently quite easily.

Also, in many cases PayPal will call you to verify information when you file an online appeal. If you miss that call or don't answer it for some reason, you will most likely lose the appeal. They want to know that they can get in touch with you using the phone number you provided. Again, more proof that you are who you say you are.

My advice is to call them, and when you do, be calm, collected, and maintain your composure. If you do not get the answers you need from the first customer service rep you speak to, respectfully ask to speak to a supervisor. It's my guess that you will not have to go higher than the second level to find out why your appeal was denied. Remember, they do not have to give you a reason other than to tell you that they have decided not to do business with you. If that is the answer you receive, there is no need going any farther. That's the end of it. If that happens I'm sorry. I know it hurts but it does happen.

The best thing to do then is to move on and find another way to accept payment. Although PayPal is very popular, there are many other good alternatives. In fact, if you do a search you will find many threads on this forum that will give you the answers you need.

Best wishes to you.

PayPal is used for services far and wide.

In the case of a dispute (which I appreciate this isn't) PayPal side with service vendors in every instance.

I would do the same..Could be something to do with cookies (log in 2 accounts on same browser) or proxies as well..

Can somebody please reply to this question, I also wanted to know, VCC + Paypal still safe for now?

Given that you are only vending a web design service, this will be the reason.

PayPal need to be able to refund to cards in the case of disputes. A virtual credit card is a temporary entity so it can be cancelled at the press of a button leaving no source to refund to.

A credit card (though optional) also services as a basis of identification.

Those two factors (particurarly the first) pose huge liability.

I suggest you give them a call. Whilst your ID is true and your product is above board, you should have a strong chance of resolution.

No VCC is the reason for limiting your account

Just for your information about CB/PP disputes.
On Nov 2013 I made a CB product sale payed through PP which had a 60 days guarantee
Around 110 days after that sale (totally out of guarantee period) the customer asked for a refund.
Initially the refund requirement had been denied due to existing refunding rules, but after that the customer threatened he would ask for a chargeback and initiate a claim through his bank.
You know what?: They refunded the payment to the customer almost 60 days after the guarantee was due!
I begun a dispute for that unheard refund action, but after some emails and phone conversations they concluded accepting the refund saying that they rather prefer to accept the refund request after the guarantee period just to avoid a chargeback and a bank issue that would "affect their prestige".
Case closed, and the customer even kept the training course.
Where are the rules???