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requesting refund from clickbank (product not bought from clickbank)

by racso316
10 replies
hi. sorry for the newbie question.
i bought a product on a website for a "guru" prgram and paid from a credit card, now i want a refund, and i went on clickbank and dont know what to do.
i cant find a link or email even on "customer service' and "contact us"

any idea what to do? thanks in advance...
and do u get it straight to ur credit card (and how long does it take) or they send you a check?

and the "guru" said no questions asked refund, but in clickbank FAQ it says you have to explain why blah blah blah

any ideas? thanks again
#bought #clickbank #product #refund #requesting
  • Profile picture of the author Biggy Fat
    Contact Us - ClickBank

    That should help. And Clickbank gives refunds no questions asked.
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  • Profile picture of the author sylviad
    Hi,

    Did you contact the seller for a refund? You shouldn't have to, but if you can't find him on ClickBank, maybe it wasn't through CB.

    Do you still have your receipt? It should say something on it how to ask for a refund, especially if it's a CB receipt. You'll need it anyway to ask for a refund.

    Go here and you should find the answers you need:

    FAQ Returns - ClickBank

    Fill in this form to ask for a refund
    http://www.clickbank.com/csinquiry.html

    Sylvia
    Signature
    :: Got a dog? Visit my blog. Dog Talk Weekly
    :: Writing, Audio Transcription Services? - Award-winning Journalist is taking new projects. Warrior Discounts!
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  • Profile picture of the author racso316
    he told me to go to clickbank and ask for a refund.
    i bought it with my credit card on his website.
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    • Profile picture of the author sylviad
      Originally Posted by racso316 View Post

      he told me to go to clickbank and ask for a refund.
      i bought it with my credit card on his website.
      You would have clicked the buy button and whatever options you went through, you would have landed on some page to enter your credit card info. Most likely, that was CB - it's difficult to tell sometimes, but take a look at your receipt. You do have it, don't you? If you don't, you won't be able to get a refund.

      Your receipt will tell you whether you paid ClickBank. Start there.

      Sylvia
      Signature
      :: Got a dog? Visit my blog. Dog Talk Weekly
      :: Writing, Audio Transcription Services? - Award-winning Journalist is taking new projects. Warrior Discounts!
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  • Profile picture of the author chris_surfrider
    Merchants can easily process refunds for you.

    There should be no reason for them to force customers to contact CB directly.

    That said, the advice above will suffice and Clickbank will quickly process your refund.

    -Chris
    Signature

    Making 6 Figures From Affiliate Marketing is Easier Than You Think. Here's Proof:

    http://www.TheLazyMarketer.com

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  • Profile picture of the author video-creator
    Is this a silly question but does the product even come with a money-back guarantee?
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  • Profile picture of the author racso316
    ouch. i feel like an ass.
    i didnt have a clickbank account when i bought this product. so i dont think i have the receipt in my email since i dont think i filled that info.
    very clever.... now i can't get my money back.
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  • Profile picture of the author racso316
    i screwed up big time. and since he wants me to get the refund from clickbank, he's not gonna give me the refund himself.
    wow, i'm a dumbass. "no questions asked refund" yeah, right
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    • Profile picture of the author Kay King
      No - if the product was sold through clickbank you bought through clickbank. You don't have to have an account to do that.

      Submit a request for a refund to clickbank. Just do it.

      kay
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
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    • Profile picture of the author Black Hat Cat
      Banned
      Originally Posted by racso316 View Post

      i screwed up big time. and since he wants me to get the refund from clickbank, he's not gonna give me the refund himself.
      wow, i'm a dumbass. "no questions asked refund" yeah, right
      It is a "no questions asked refund", but you have to at least prove you purchased the product, lol. They aren't going to just send cash to every Tom, Dick and Harry that asks them for money under the guise of a refund request.
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  • Profile picture of the author moserw
    Banned
    [DELETED]
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