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GetResponse Users: Massive Blacklisted Emails

by GarrieWilson
5 replies
I know a big chunk of users here use Aweber but was wanting to see if the few GetResponse users had this issue too.

On 3.21.2012 GetResponse blacklisted a lot of my emails. One list had 400 blacklisted. Not happy they blacklisted them instead of removing them and didnt let know it was going to happen but it gets worse...

According to GetResponse "tech" they where addresses that bounced over some time that didnt get removed for whatever reason. But they where surpressed from sending. But I know they atleast counted based on when I would send to all lists. Before the count was X and after it dropped to X.

Well, at this same time my response rates PLUMETED. So my brain tells me something isnt kosher.

Anyone other GetResponse users notice this?

Garrie
#blacklisted #emails #getresponse #massive #users
  • Profile picture of the author Paul Myers
    Garrie,

    This happens with ESPs. They have to continually adjust their response parsers, as various receiving systems change or clarify their NDRs.

    There was a rather large (but short-lived) problem recently with Yahoo deferring email from some high-volume systems, which may have coincided with the GR corrections. The two situations might not be related.

    I don't know that's the case, mind you, but it could be. And there might be other things involved that neither of us knows about that affected your response rate.


    Paul
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  • Profile picture of the author GarrieWilson
    This happens with ESPs. They have to continually adjust their response parsers, as various receiving systems change or clarify their NDRs.
    You mean the ones that detect the type of bounce?

    The emails are also from different ISPs/providers.

    I just find it strange that my responses plumented at the same time.

    Garrie
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    • Profile picture of the author Paul Myers
      Garrie,
      You mean the ones that detect the type of bounce?
      Yep. (NDR = non-delivery receipt. Might be more correctly NDN - 'notification' instead of 'receipt.' I often screw that one up.)
      The emails are also from different ISPs/providers.
      If it was a Yahoo issue, that would make sense. They handle mail for a LOT of providers.

      Some providers, notably MSN Hotmail/Live, use a lot of different systems behind the scenes, and have odd mixes of NDN/NDRs and response codes.

      Might be something completely different than I'm thinking, too. I'm just positing a possible scenario to show the response issue might be unrelated to the purge of non-deliverable addresses.


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  • Profile picture of the author michaeljcheney
    I've used Getresponse for years and have never had any problems with them and didn't notice any issue like this at all with my 100k list.
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  • Profile picture of the author GarrieWilson
    According to GetResponse, this issue was caused by names that:

    1. Already been removed but was still in the account
    2. Global bans accross all GetResponse accounts

    I've used Getresponse for years and have never had any problems with them and didn't notice any issue like this at all with my 100k list
    I noticed because response rates dropped so I did some digging.

    Garrie
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