How much should I charge for my VA customer support job?
There is a guy want to hire me as their Virtual Assistant to manage his new Fiverr-like site customer support. Basically the job is handling customer support ticket.
So below is the message he sent me.
Hello, I am in the process of setting the site up for launch now. Once we have things going I would like to bring you aboard. The site will have a FAQ for most common answers but I know I will need your service. Please send me a break-down of your weekly rate, to include the hours you would be available to handle the sites customer support. Based on that please include what you suggest we should indicate to our members is the turn-around time for reply's. Also, let me know if and when need-be you will be able to bring on-board additional staffing for 24-7 coverage. Thanks, |
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