Do you want to buy my ebook yes or no :)

7 replies
Hi All,

I had an unusual buying experience yesterday.

I was setting in a fast food restaurant drinking a chocolate mocha coffee and eating a sweet roll. The last thing I wanted was a candy bar. Especially a Baby Ruth candy bar. Baby Ruth is not my favorite.

So I had all my defenses up when I caught site of the scruffy little boy walking around the place with a card board box full of Baby Ruths.

I did notice one thing, a lot of people were buying and some were not. Nevertheless he was making book. (Turned out he was selling them for $1 each. He could get them 3 for $1 and any local dollar store.)

Anyway, NOT me, I wasn't going to buy one of those Baby Ruths.

OK, Here he comes. He Says, in a dry shy little voice, ONLY THIS "Do you want to buy a candy yes or no?" Then he flashes a well rehearsed smile.

Reaching for a dollar in my pocket I pay him and take the candy.

After the initial shock of going against my resolve not to buy I started thinking.

Back in the early days of my Insurance Selling Career I was told of the best Insurance Salesman the Company ever had.

His M.O. was to call on hundreds of people a week and say at each door. "Got your health and life here, Ya want some ya don't want some?"

What made me buy the candy?

A. Numbers game? (seeing it in action)
B. A pitch to take me off guard? (I was expecting the "for my school" story.
C. Social proof? (others had already bought)
D. The big smile?
E. He gave me a choice, "Yes or No."

I think all of the above.

How will I use this in IM? Some answers are obvious, some not so obvious.

I think I'll be thinking about that Baby Ruth long after it is gone.

George Wright
#buy #ebook
  • Profile picture of the author Steven Wagenheim
    George, sometimes the unexpected approach catches us off our guard. I've
    never had anybody ask me if I wanted to buy what they were selling, yes or
    no. My gut tells me I'd give him a dirty look but maybe in the moment I'd be
    too surprised to do anything but buy the "whatever it is he's selling."

    Very interesting story. Thanks for sharing it.
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  • Profile picture of the author Dan C. Rinnert
    Do you want to buy this comment, yes or no?

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  • Profile picture of the author Paul Myers
    You didn't want to say "No."


    Paul
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    Stop by Paul's Pub - my little hangout on Facebook.

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    • Profile picture of the author George Wright
      Very astute Mr. Myers,

      I did not want that candy. I did not want to part with my money. I did not even want the scruffy little boy to ask me to buy.

      I guess I just don't like to say no.

      Where do I find others like me.

      George Wright

      Originally Posted by Paul Myers View Post

      You didn't want to say "No."


      Paul
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      "The first chapter sells the book; the last chapter sells the next book." Mickey Spillane
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    • Profile picture of the author Shane N
      Originally Posted by Paul Myers View Post

      You didn't want to say "No."


      Paul
      That's exactly it Paul.

      If he didn't give you the option of "yes or no" you may have had your ego still involved and said "no." Since he gave you the choice to either buy the candy bar or let him down (with his big smile), he was handing the control over to you.

      At that point, you didn't want to say "no" to him because you are genuinely a nice person.

      Nice story, thanks for sharing!

      Best,
      Shane
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  • Profile picture of the author Ron Douglas
    Saying no to a measly $1 purchase was not worth disappointing the smiling kid.
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  • Profile picture of the author artwebster
    Thirty five years ago I was training people to sell burglar alarms.
    As usual, there was one gobby soul in the class who decided that all that I was teaching was wrong.
    I challenged him to spend the rest of the day dioing a simple task I would set and to pay me half of what he earned as a result.
    I told him to stand outside the office and stop every adult walking past and ask them their name and address. Having written down the name and address he was to say to them "You don't want a burglar alarm, do you?"
    At the end of the day he had firm appointments for three surveys and, after a telephone session in which he had to start by saying "Hello. You gave me your name and address today and told me you don't want a burglar alarm. Are you sure?"
    In total he sold nineteen systems and earned us over 2,500 pounds sterling, each. Not bad when the average wage was little more than 4,000 a year!
    It isn't what you ask that is important - it is how and where you ask it.
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    You might not like what I say - but I believe it.
    Build it, make money, then build some more
    Some old school smarts would help - and here's to Rob Toth for his help. Bloody good stuff, even the freebies!

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    • Profile picture of the author JazzOscar
      I think there's something in many of us that keeps us from being too negative.

      I also think I have an example of a company exploiting this.

      As an IT consultant I often call the customer support of Telenor, Norways largest phone company, on behalf of my customers. After such a call I often get called by an opinion polling company that, on behalf of Telenor, wants to know my opinion when it comes to Telenor's customer support.

      The questions often go like;

      How satisfied are you with .........?

      Their alternative answers are;
      • very satisfied
      • satisfied
      • unsatisfied
      • very unsatisfied
      They do not present you with the middle alternative you need to express that you really don't have a strong opinion in one direction or another. When I ask for this alternative, they sometimes have it, but doesn't present it initially. Many times they don't have it at all.

      I'm sure doing it this way is their intention. Often you're neither satisfied nor unsatisfied, so you end up saying that you're satisfied since you think it will be wrong and negative to say you're unsatisfied. This way their poll end up showing more satisfied peolpe than what's the reality.

      For this reason I've started saying no to answering these polls, telling them why.
      Signature

      Oscar Toft

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