Why Do IMers Turn Away From Godadday's Hosting (Am I Missing Something?)

A big part of it was their support for the SOPA bill a few months back. Ooh, you should have seen this site (and Reddit) that day. People were going crazy. Fun to watch though. I personally didn't see the big fuss, but that point of view varies from person to person.

Louis, I have several hosting accounts, one of which is with GoDaddy... I've never been let down by them and this is going back 3 years. I believe many of the reasons marketers choose other companies is:
a) price
b) if you purchase a product which details how to setup a hosting account/domain, install Wordpress, etc... most of them are showing you using a host with cPanel.

Installing things like Wordpress on the GoDaddy platform is much different if you're not used to seeing it.

Interesting question. Living in Phoenix, I have friends who
work for Godaddy and ask me the same question.

When I first signed up with Godaddy in 2005, WordPress
did not yet have One-Click Update feature (at least
that I knew). There was no cPanel for Godaddy,
whenever I updated new version of WordPress, I had to
update every single file. It was a painful experience.

So that was why stopped Godaddy hosting then.

Working with a host with no cpanel is unnecessary and somewhat painful experience. In addition, you should not host where you register your domains. Hosting and domain registration should be separate. Someone complains about your site and it gets suspended by your host, you have full control of the nameservers and can just move it, unless you have your domain registered where you host.

As a developer/web tech guy, my biggest issue with GoDaddy over the years has been their propensity to do everything differently, out of the mainstream. Use cPanel? Not us, we'll develop our own system (personally, I think it's because Parsons has an aversion to paying licensing fees to cPanel, but that's neither here nor there).

What affects me the most with clients on GoDaddy hosting is the inefficiency they introduce into the process of setting up a web site. Almost every task results in a "Pending setup..." message. It's almost like GD has an army of munchkins behind the scenes doing tasks manually that in reality can be accomplished instantaneously. Creation of databases is a good example.

Additionally, juggling 3 or more sets of logins is a pain. You have to be logged into the client's main account just to get to the launch button for the hosting account control, which requires its own login. Then there's another login for database admin. All the while, you have to pay attention to your original session timing out.

That's why I charge an extra hour for a GDPITA fee

I was using Godaddy web hosting until 2 months ago, in the beginning I had no problem but when I really need them they just didn't help me, their support might be the worst in the industry, HostGator and BlueHost are much better in every way...

lack of cPanel is the biggest problem I'd have.

I'm so used to using cPanel that I'd never want to go away from it.

Hostgator and Namecheap are my primary suppliers.

Using godaddy is like trying to walk through the jungle. Their site is cluttered up with up sells and their interface has been very slow for me at times. I was a Host Gator fan before I got my VPS. I use a company now called Reliabox and they've treated me very well.

Why some people hate Godaddy:

1. Overpriced Everything!
2. Upsells every page
3. Sneaky tactics to lock you in
4. Poor support
5. RIDICULOUSLY CONFUSING DASHBOARD
6. NO CPANEL!!!!!!!

Most people know about them simply because the advertise on TV, that's it! Those TV commercials cost are passed to the customer with high priced everything!


They are NO different than Hostgator, Hostmonster, or the rest of the ok companies.
As far as domains, they charge $11.99 + 12.00 whois = $24.00 domain (RIDICULOUS!)
Namecheap you can get the same domain for $11.00 year w/ free who is.


To summarize the story, THEY ARE A NAME BRAND! Your paying for a name brand. PERIOD! In this business name brand doesn't mean a thing.

One problem i have is when you try to transfer your domain to another company. They seem to have like a thousand obscure rules to allow a transfer out of their company, so once you purchase a domain at GD, plan to keep it there. Renewals are overpriced too, especially their privacy registration.
A better alternative is to have multiple domain registers (namecheap + gd + others) and multiple host companies (HG + GD + Bluehost + Others).

Frankly its the most horrible hosting experience I have ever had, they use a non standard User interface, they use an obsolete, hardware, infrastructure, (allegedly purchased from other hosting companies that went out of business long ago)

They are located in Canada, (nothing wrong with Canada at all love it,) but they do not approach the hosting business the same way as US based hosts do, they are also subject to rules and regulations that the US based services are not.

Wordpress is a nightmare to use, they tend to use one IP address to access the MySQL database, which results in slow or troublesome access points, over all its a horror show that Stephen King would be proud to be a part of.

I use GoDaddy, I think they're great! Lol, after reading this I'm starting to wonder whether I should have moved? My business does great though, so I'm not complaining

I use enom and am a reseller for them and we make squeeze ages, sales pages and some simple sites for new people and often our clients don't know how to change DNS with enom my staff can do it without getting the password where with GoDaddy you can't.

Also I heard Mike Filsaime say that he got shut down on godaddy for no reason over a wrong complaint so he moved to enom to (namecheap which is a enom private label).

in any case I have enom over 5 or 6 years and LOVE IT! Can't imagine using godaddy specially that they supported that bill (wont get into politics got in trouble before) but this should give you an idea where i stand on godaddy

The short answer - Godaddy sucks.

Personally their support for sopa was an issue, and 70,000 customers left .. then Godaddy changed their minds.

My girlfriend uses Godaddy, worst mistake she made .. he site loads so slow, and I've seen a lot of other people mention slow loading times on WordPress based sites.

She's also received poor levels of customer support.

Godaddy likes to oversell servers it seems, but I had similar probs with justhost

Prosper202 doesn't work with Godaddy, also many IMers use many automated/blackhat techniques that are frowned upon by hosts such as Godaddy.

For me godaddy is overpriced either for hosting or domain name. I'm stick with hostgator hosting and namecheap for domain name.

I'm satisfied with hostgator support which really helpfull.

I find them slow and the constant attempts to upsell annoying. I am still a customer because I dont want the hassle of switching. However they have amazing customer service

We found that the issues there stem mostly from the Support network.

HostGator has a GREAT support system that comes for free..

Just my thoughts

I am actually quite fine with godaddy, and some of my internet marketer friends are using it too. It is just that there was this incident I think a few months ago that cause it to get slandered. Otherwise, I think it is a perfectly fine website !

Simple. GoDaddy hosting sucks.....there are better packages out there for a cheaper price. I have worked with so many clients that started with GoDaddy and switched because they had issues. Consider yourself lucky. I, personally, prefer HostGator.

Benjamin

I was using Godaddy for a while, and with just a few websites I started to notice really poor performance, along with problems installing wordpress - their 1 click installation would take ages to install it, and often failing. For a niche website marketer, the 1 click installation saves me a TON of time.

So i switched to the Gator and I can't say I regret. Much better backend, better performance and no silly limits on emails or MYSQLS (on basic packages anyway)

I have moved away from them a long time ago

Bad support messy website and their customer service and upsellling is just rediculous.

I now pay good money, but I have a host I can call at 3am in the morning, they know my first name as I have many websites and they fix stuff within 24 hours. That is what I call service.

This is what every entrepreneur should do with their business, as without a website you have nothing really. :-)