Godaddy hold you hostage...

Jenna Paulson · 02-26-2009, 06:22 AM

I have a few old domains i want to transfer from godaddy to namecheap.

However, when you start the transfer process you get "request denied" emails from godaddy.

The main reason for this is they dont like moving a domain if any changes to whois has happened in the last 60 days (even updating nameservers can cause this).

Secondly, if your domain has private registration whois, you have to cancel this (thus the world sees your id and personal info until the transfer completes) then resume the process.

I wouldnt of used godaddy in the 1st place if i knew of this hassle.

Arrggh

Jenna.

radhika · 02-26-2009, 06:38 AM

Quote:

process you get "request denied" emails from godaddy

Login into your godaddy account > Domain manager > click on domain name > you will see 'Locked: Locked (change) ' option > change it to unlocked status .

A little below you will see 'Authorization Code: Send by Email '. Get code to your email. Instructions in it.

You can trasfer them once it is unlocked and auth code with you.

But last 60 days to expiration date, you cannot transfer. remember that.

.

Jenna Paulson · 02-26-2009, 07:19 AM

Have you transferred before?

Did all that, still denied, due to domainsbyproxy reason (as said above)

Marty S · 02-26-2009, 07:50 AM

Jenna why are you transferring a domain AWAY from GoDaddy may I ask?

Charles E. White · 02-26-2009, 07:52 AM

Jenna, there have been several threads about Godaddy and their tactics, especially if you're hosting the domain there too.

Traffic-Bug · 02-26-2009, 08:03 AM

Hmm I found them professional enough. But the 60 day transfer issue is there with any registrar not just godaddy. Regarding the domains by proxy thing I didnt know you cannot transfer unless you cancel the private registration also. Good to know

SeanIM · 02-26-2009, 08:39 AM

The 60 day issue is standard across many registrars...it's a security measure and a good one. I know it's a pain, but just hang tight for 60 days and reinitiate the xfer...they'll let you move them.

I've had this issue too but it was resolved in the end without hassle.

Jenna Paulson · 02-26-2009, 09:18 AM

Quote:

Originally Posted by Marty S

Jenna why are you transferring a domain AWAY from GoDaddy may I ask?

As when they come up for renewal, you have to pay extra for private. Alsoi find godaddy's website too slow.

Marty S · 02-26-2009, 09:22 AM

Quote:

Originally Posted by Jenna Paulson

As when they come up for renewal, you have to pay extra for private. Alsoi find godaddy's website too slow.

Who does not charge for private registration?

Aaron Elliott · 02-26-2009, 09:36 AM

Quote:

Originally Posted by Jenna Paulson

As when they come up for renewal, you have to pay extra for private. Alsoi find godaddy's website too slow.

YES - S L O W. Ive got 2 sites with them

Steven Carl Kelly · 02-26-2009, 10:41 AM

I've got dozens of domains registered, and some hosted, at GoDaddy. I've transferred domains before, and have never experienced any of the problems you describe. And the 60-day window is standard.

Kay King · 02-26-2009, 10:49 AM

Quote:

As when they come up for renewal, you have to pay extra for private. Alsoi find godaddy's website too slow.

The 60 day wait is standard.

You don't have to have your domain registered the same place you have your hosting - it's not a good idea to do that.

If you are just trying to use the domain for a site with another host just change the DNA to point to that host.

Charging for private registration is also standard for most registrars.

kay

Marty S · 02-26-2009, 11:04 AM

In my experience GoDaddy is the best for domain name registrations, but I use them for NOTHING else. In other words Host elsewhere, and just skip the up-sells.

shaddai · 02-26-2009, 11:09 AM

Read godaddy's legal stuff closely. Especially about the part of what happens if they get a spam complaint from your domain...hosted there or not.

Reason enough to never use them again.

Todd

Jenna Paulson · 02-26-2009, 01:38 PM

Namecheap dont charge for private whois.

IMChick · 02-26-2009, 01:55 PM

Quote:

Originally Posted by Marty S

Who does not charge for private registration?

Private registration is free on namecheap. Namecheap.com - Cheap domain name registration, renewal and transfers - Free SSL Certificates - Web Hosting - Free URL Forwarding, e-mail forwarding and DNS services are included with our cheap domain names registration service

Read the TOS in GoDaddy's private registration--horrifying, actually. That domain you think you're protecting is actually going into their control, and you are the one paying for it.

Dan C. Rinnert · 02-26-2009, 02:02 PM

Quote:

Originally Posted by shaddai

Read godaddy's legal stuff closely. Especially about the part of what happens if they get a spam complaint from your domain...hosted there or not.

Read any domain name registrar's legal stuff closely. GoDaddy is not the only one; they're just the one best known for acting on it.

IMChick · 02-26-2009, 02:04 PM

Quote:

Originally Posted by Marty S

Who does not charge for private registration?

Private registration is free on namecheap. Namecheap.com - Cheap domain name registration, renewal and transfers - Free SSL Certificates - Web Hosting - Free URL Forwarding, e-mail forwarding and DNS services are included with our cheap domain names registration service

Read the TOS in GoDaddy's private registration--horrifying, actually. That domain you think you're protecting is actually going into their control, and you are the one paying for it.

Marty S · 02-26-2009, 02:12 PM

Well I don't think I am effected by it too much. They have to work in the cost of admin somehow. GoDaddy Reg is the cheapest and when you have as many as I do, they are even cheaper with a membership fee. In addition, there is no fee for Private Reg when buying or renewing more than 6 domains at a time.

If I do the math, I think they are all within pennies of each other and I like the service I get at GoDaddy - very professional. But again for hosting - I go elsewhere.

shanferg · 02-26-2009, 02:17 PM

Why transfer all you have to do is set your name servers to point to your host and everything works out just fine, I did that and the whole process took less than a day to accomplish start to finish

RebeccaL · 02-26-2009, 02:23 PM

I've had problems transfering away from Godaddy recently.
I'm trying to get all my domains out of there. Many times I am not receiving the authorisation email where you click a link to authorise the transfer.

Upon contacting Godaddy they say they have to "resynchronize" the domain or some rubbish - hence why I'm moving all 50 of my domains out of there and to Namecheap!

ecoverartist · 02-26-2009, 02:48 PM

I use 1 and 1 for domain registrations. Cheaper than GoDaddy and without the nag screens. Plus private registration is free too.

AtticusBaker · 02-26-2009, 03:40 PM

I've used GoDaddy for a very long time and have had few, if any significant issues with them. However, I may just be lucky. Their customer service has always been excellent, but I agree with the slowness and hosting comments made above. I'll be using HostGator from now on for my hosting needs and only use GoDaddy for domain name acquisitions (or Namecheap).

sridhar · 02-27-2009, 03:20 AM

Quote:

Originally Posted by ecoverartist

I use 1 and 1 for domain registrations. Cheaper than GoDaddy and without the nag screens. Plus private registration is free too.

.com at GoDaddy costs $7.49 incl. ICANN charge. How much is it at 1&1?

Walter Cruickshank · 02-27-2009, 03:37 AM

Thanks for all the info. I went with NameCheap and HostGator

davezan · 02-27-2009, 06:41 AM

Quote:

Originally Posted by Jenna Paulson

The main reason for this is they dont like moving a domain if any changes to whois has happened in the last 60 days (even updating nameservers can cause this).

Secondly, if your domain has private registration whois, you have to cancel this (thus the world sees your id and personal info until the transfer completes) then resume the process.

Jenna, the 60-day thing many people here stated applies within 60 days of a
domain's registration. The one you described is their own 60-day internal rule
after changing any WHOIS info under the registrant field like name or address,
but that taking effect after changing just the nameservers is new to me.

While it's terribly inconvenienced a lot of people, I've seen cases where it has
actually served Go Daddy's stated purpose of preventing domain hijacking. It
probably depends who you talk to if you're up to it, but call their phone guys
and insist on a supervisor if need be.

Unfortunately that WHOIS privacy-transfer thing practically applies to about
every other registrar facing that issue. I've yet to find anyone who is able to
help a soon-to-be-ex-customer transfer away with their privacy service on,
which is why it's advisable (and also unfortunate) to remove it prior to moving
the domain name away.

Oh, and NameCheap's WHOIS privacy is good only for the first year, I think. I
could be wrong so check with them direct.

02-26-2009, 06:22 AM	#1
Jenna Paulson Active Warrior Join Date: Jan 2009 Posts: 67 Thanks: 0 Thanked 2 Times in 2 Posts	Godaddy hold you hostage... I have a few old domains i want to transfer from godaddy to namecheap. However, when you start the transfer process you get "request denied" emails from godaddy. The main reason for this is they dont like moving a domain if any changes to whois has happened in the last 60 days (even updating nameservers can cause this). Secondly, if your domain has private registration whois, you have to cancel this (thus the world sees your id and personal info until the transfer completes) then resume the process. I wouldnt of used godaddy in the 1st place if i knew of this hassle. Arrggh Jenna.

02-26-2009, 07:19 AM	#3
Jenna Paulson Active Warrior Join Date: Jan 2009 Posts: 67 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Godaddy hold you hostage... Have you transferred before? Did all that, still denied, due to domainsbyproxy reason (as said above)

02-26-2009, 07:50 AM	#4
Marty S Screencaster Yoda War Room Member Join Date: Feb 2009 Location: Toronto Posts: 1,455 Blog Entries: 11 Thanks: 241 Thanked 317 Times in 213 Posts Social Networking Contact Info	Re: Godaddy hold you hostage... Jenna why are you transferring a domain AWAY from GoDaddy may I ask?
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02-26-2009, 07:52 AM	#5
Charles E. White Senior Warrior Member War Room Member Join Date: Dec 2003 Location: , , USA. Posts: 4,678 Thanks: 100 Thanked 121 Times in 64 Posts Social Networking	Re: Godaddy hold you hostage... Jenna, there have been several threads about Godaddy and their tactics, especially if you're hosting the domain there too.
	Charles E. White

02-26-2009, 08:03 AM	#6
Traffic-Bug Senior Warrior Member Join Date: Jan 2009 Location: Oregon Posts: 1,196 Thanks: 3 Thanked 69 Times in 61 Posts Social Networking	Re: Godaddy hold you hostage... Hmm I found them professional enough. But the 60 day transfer issue is there with any registrar not just godaddy. Regarding the domains by proxy thing I didnt know you cannot transfer unless you cancel the private registration also. Good to know

02-26-2009, 08:39 AM	#7
SeanIM Don't think about rabbits War Room Member Join Date: Nov 2005 Location: ...between my left and right ear. Posts: 768 Blog Entries: 1 Thanks: 38 Thanked 69 Times in 53 Posts	Re: Godaddy hold you hostage... The 60 day issue is standard across many registrars...it's a security measure and a good one. I know it's a pain, but just hang tight for 60 days and reinitiate the xfer...they'll let you move them. I've had this issue too but it was resolved in the end without hassle.
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02-26-2009, 10:41 AM	#11
Steven Carl Kelly Trust Christ Alone War Room Member Join Date: Sep 2008 Location: Central Florida Posts: 3,014 Thanks: 63 Thanked 806 Times in 391 Posts	Re: Godaddy hold you hostage... I've got dozens of domains registered, and some hosted, at GoDaddy. I've transferred domains before, and have never experienced any of the problems you describe. And the 60-day window is standard.
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02-26-2009, 11:04 AM	#13
Marty S Screencaster Yoda War Room Member Join Date: Feb 2009 Location: Toronto Posts: 1,455 Blog Entries: 11 Thanks: 241 Thanked 317 Times in 213 Posts Social Networking Contact Info	Re: Godaddy hold you hostage... In my experience GoDaddy is the best for domain name registrations, but I use them for NOTHING else. In other words Host elsewhere, and just skip the up-sells.
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02-26-2009, 11:09 AM	#14
shaddai HyperActive Warrior Join Date: Jan 2009 Posts: 196 Thanks: 7 Thanked 10 Times in 10 Posts Social Networking	Re: Godaddy hold you hostage... Read godaddy's legal stuff closely. Especially about the part of what happens if they get a spam complaint from your domain...hosted there or not. Reason enough to never use them again. Todd
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02-26-2009, 01:38 PM	#15
Jenna Paulson Active Warrior Join Date: Jan 2009 Posts: 67 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Godaddy hold you hostage... Namecheap dont charge for private whois.

02-26-2009, 02:12 PM	#19
Marty S Screencaster Yoda War Room Member Join Date: Feb 2009 Location: Toronto Posts: 1,455 Blog Entries: 11 Thanks: 241 Thanked 317 Times in 213 Posts Social Networking Contact Info	Re: Godaddy hold you hostage... Well I don't think I am effected by it too much. They have to work in the cost of admin somehow. GoDaddy Reg is the cheapest and when you have as many as I do, they are even cheaper with a membership fee. In addition, there is no fee for Private Reg when buying or renewing more than 6 domains at a time. If I do the math, I think they are all within pennies of each other and I like the service I get at GoDaddy - very professional. But again for hosting - I go elsewhere.
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02-26-2009, 02:17 PM	#20
shanferg HyperActive Warrior Join Date: Apr 2007 Location: Nebraska Posts: 197 Thanks: 0 Thanked 2 Times in 2 Posts Social Networking Contact Info	Re: Godaddy hold you hostage... Why transfer all you have to do is set your name servers to point to your host and everything works out just fine, I did that and the whole process took less than a day to accomplish start to finish
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02-26-2009, 02:23 PM	#21
RebeccaL Senior Warrior Member War Room Member Join Date: Jun 2005 Location: NSW, Australia Posts: 2,981 Thanks: 166 Thanked 156 Times in 58 Posts Social Networking	Re: Godaddy hold you hostage... I've had problems transfering away from Godaddy recently. I'm trying to get all my domains out of there. Many times I am not receiving the authorisation email where you click a link to authorise the transfer. Upon contacting Godaddy they say they have to "resynchronize" the domain or some rubbish - hence why I'm moving all 50 of my domains out of there and to Namecheap!
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02-26-2009, 02:48 PM	#22
ecoverartist You need to become a War Room Member Join Date: Jan 2005 Location: A cave with 47 computers and an internet feed Posts: 1,641 Thanks: 208 Thanked 156 Times in 72 Posts Social Networking Contact Info	Re: Godaddy hold you hostage... I use 1 and 1 for domain registrations. Cheaper than GoDaddy and without the nag screens. Plus private registration is free too.
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02-26-2009, 03:40 PM	#23
AtticusBaker Titular Sloganeer Join Date: Feb 2009 Posts: 41 Thanks: 6 Thanked 0 Times in 0 Posts	Re: Godaddy hold you hostage... I've used GoDaddy for a very long time and have had few, if any significant issues with them. However, I may just be lucky. Their customer service has always been excellent, but I agree with the slowness and hosting comments made above. I'll be using HostGator from now on for my hosting needs and only use GoDaddy for domain name acquisitions (or Namecheap).

02-27-2009, 03:37 AM	#25
Walter Cruickshank Active Warrior Join Date: Feb 2009 Location: Vancouver, BC Canada Posts: 30 Thanks: 1 Thanked 2 Times in 2 Posts	Re: Godaddy hold you hostage... Thanks for all the info. I went with NameCheap and HostGator