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Payza Customer service experiences.

by owlfowl
2 replies
AlertPay is moving to Payza.com. I really like their design, hope they gain some new customers by providing new and improved features.
A week ago, I applied for a business account, they took £31 for validation, i got the money today deposited to my bank account, I got £28 pounds, I really don't understand why they took charge for validation.
My account is temporary hold, I submitted 2 sites for accepting payment method. But still now it's showing currently on review.
Just dial their customer service number, and it's more than 1 hour i am waiting to get any reply from customer service. Really a bad day. They should improve their customer experiences, otherwise they can't achieve more customers.
#customer #experiences #payza #service
  • Profile picture of the author benjigbird
    I am still waiting for review and reply. Payza seem even slower than AP, I think i might dump them!
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    • Profile picture of the author Outsourcingnerd
      Hmmm interesting, I was considering using them for a multi tier affiliate program I am going to launch.

      So naturally I had a few questions and dropped them a mail within their ticket system.

      No response, nada, nothing for five days... still waiting

      If they are "that good" in presale question, how bad would be you are a customer? :-)

      So I am trying to find other alternatives... so suggestions are welcome.

      It has to be worldwide, accepting credit card payments and allow a multi level affiliate program.
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