Is there a market for more expensive virtual assistants?

23 replies
Admittedly, there is always more to learn when it comes to IM, and I learn best by doing. Lately, I've been thinking that working as an assistant for somebody would be a great way to learn more, but quite frankly I can't compete on price with most virtual assistants I've seen.

I hear mostly horror stories when it comes to this, so I'm wondering if there is any kind of market for hiring virtual assistants from North America who charge more than a buck or two an hour.

Do you folks reckon there is a demand for virtual assistants who speak fluent English, know customer service, and have more than a basic knowledge of IM?

I'm very interested in hearing some opinions, thanks!
#assistants #expensive #market #virtual
  • Profile picture of the author brunom
    Just how much more would they be able to do? I believe that's what matters.
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  • Profile picture of the author Ettienne
    If you know a lot, you can charge a lot. I don't take in less than $1k per month for doing it part-time. If you have the right tools, you can name your price.
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    • Profile picture of the author cashp0wer
      If you are good at what you do then you should never work for such low rates. I have a VA that works for me and I pay her much more than this, and probably more than what she could work outside of the home. Why? Because she is great at what she does, I trust her completely, and she allows me to do the more important things.
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  • Profile picture of the author JOSourcing
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    I'm not quite sure what you're asking, but if you're looking to earn more than what you typically see quoted all over forums like this one, look at Assistu: AssistU: Virtual Assistance information and referrals, and Virtual Assistants training.. You can additionally set your own prices and market yourself at popular outsourcing sites (vWorker.com, etc.).
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  • Profile picture of the author JFrenty
    Originally Posted by moonzombie View Post

    Do you folks reckon there is a demand for virtual assistants who speak fluent English, know customer service, and have more than a basic knowledge of IM?

    I'm very interested in hearing some opinions, thanks!
    If you have better skills than philipinians or indians who are several times as cheap - then yes, why not. Alternatively, you could find a unique skill that those people don't have and market it.
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  • Profile picture of the author WebPen
    You live in Canada, which has the same time zones as the U.S. (I assume)

    Since there are lots of U.S. marketers who would LOVE to have a VA working the same times that they do, I'm sure you can find work.

    You just have to prove that you know what you're doing, just like any writer, copywriter, SEO, or other service provider.
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    • Originally Posted by Justin Stowe View Post

      You live in Canada, which has the same time zones as the U.S. (I assume)

      Since there are lots of U.S. marketers who would LOVE to have a VA working the same times that they do, I'm sure you can find work.

      You just have to prove that you know what you're doing, just like any writer, copywriter, SEO, or other service provider.
      NOPE, not exactly.

      If you live in Ontario, it's a 3-hour difference if you live in British Columbia.

      The same as if you're in New York (the U.S) and want to connect with someone in BC -- you're still 3 hours off!

      It's also a couple of hours difference, depending on what Province your dealing within in Canada vs. the States.

      So, just because you live in Canada, DOES NOT mean that you're on the same time zone as the U.S.

      Hope this shed some light on this time-zone debate!

      JMB
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  • Profile picture of the author gentryliving
    If you know everything then you can charge what you think is right for your services.
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  • Profile picture of the author johnes4th
    If you have the free time, I would suggest semi-interning/bartering for some training.

    When I first got started, I contacted a local guy (when I lived in Omaha) who was looking for someone to do a few hours of accounting every week. I came in once a week for about an hour, sometimes two, and took care of the accounting things for him. In return, we went out to a bar and I got pick his brain about IM for a few hours. (Plus, people tend to let their guard down and open up more after a few drinks)

    About 6 months later I moved to Portland but, I learned what I could and we parted ways...

    While you don't get the additional source of income while getting trained, small trades like that also take up less of your time - which means more time working on your own projects.
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  • Profile picture of the author britannia
    I'd say its always a race to to bottom for some while others appreciate using someone else as an aid rather than a slave and paying them well to reflect that.
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  • Profile picture of the author Elluminati
    Originally Posted by moonzombie View Post

    Admittedly, there is always more to learn when it comes to IM, and I learn best by doing. Lately, I've been thinking that working as an assistant for somebody would be a great way to learn more, but quite frankly I can't compete on price with most virtual assistants I've seen.

    I hear mostly horror stories when it comes to this, so I'm wondering if there is any kind of market for hiring virtual assistants from North America who charge more than a buck or two an hour.

    Do you folks reckon there is a demand for virtual assistants who speak fluent English, know customer service, and have more than a basic knowledge of IM?

    I'm very interested in hearing some opinions, thanks!

    To begin, you are in the wrong forum asking for advice about a career in virtual assistance. While many of us (VAs) do hang out here for various reasons, there are a ton of non-VAs (mainly clients of cheap VAs, seemingly) who litter these VA threads with misinformation, and much of it is based on hiring very cheap overseas VAs...

    Here in the US (and even the UK and Canada), the VA game is a lot different in terms of pay. How?
    • The majority of us aren't anyone's assistant, per se. Hence, the title (VA) in itself creates the distortion that we are employees. And this is why many of us don't even use the title Virtual Assistant.
    • Regardless of what people on here are saying, VAs here do manage their own businesses and aren't employees, as someone implied yesterday. We have LLCs, sign contracts and collect signatures, send invoices, have business licenses, EINs, business bank accounts, DNB accounts, hire assistants, write blog posts, tweet, manage our Facebook/Pinterest/LinkedIn pages, etc...just like any other business owner.
    • We command higher prices because we have to eat and stay sheltered. Overseas VAs are able to charge the super lower prices they charge because they can afford to live on that type of income. If you choose a niche and establish yourself as an expert, clients here expect to pay you more. As a newbie, don't start off as a generalist because then you're expected to do everything, even stuff beyond your capacity and you'll wind up working more hours than you have in a day versus working part-time hours earning full-time pay as a specialist.

    I can sit here and type a whole e-book right now on the VA Industry and the misconceptions of VAs, but if I did, I may as well put a tag on it (kidding). The point is, however, do your own research and find mentors in the game you are looking to play because these VA threads are over saturated with negative opinions based on overseas VAs, which people apply to all VAs. And as someone in the Industry, it's frustrating. But, I keep my lips sealed for the most part because the last time I added my $.02, it was a pointless merry-go-round arguing with someone who knew nothing about the business.

    As far as competition, if you are looking to find clients on oDesk, Elance and other similar sites, yes, you will encounter steep competition, especially with overseas VAs whose prices you can't compete with if you're trying to live...What you need to do is hang out in VA forums, follow similar people on Twitter, LinkedIn, Facebook, etc. There are so many groups and individuals, American, Canadian, UK or whoever relevant, with so much useful info than you can handle. My mentors make 6 figures per year...

    Don't be fooled by what you read here in these VA threads. Some of the information is true, much of it is not. But don't go off generalizations. If you need any more accurate information, PM me...

    Best of Luck
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  • Profile picture of the author malia
    I paid my first american VA $3K a month and wouldn't think twice about it. Inexpensive overseas labor has its place, don't get me wrong, I do that too. Especially with routine, repetitive tasks, etc.. But where overseas VAs tend to fall short is with "thinking" type tasks as opposed to "doing" type tasks.

    For example, the American VA I could say "we need new online marketing strategies" and get good ones, because he/she could think that way. If I tried that with someone overseas, I would get the results of extensive article/blog reading. The difference between a "book report" (overseas VA) and term paper (american VA).

    Also an American VA is well suited to manage a team of overseas VAs.

    I'm not a VA so I can't tell you how to position your services, only provide insight on how to look at what you have to offer from a different angle.
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  • Profile picture of the author JoeRockefeller
    It all depends on your skillset. I think the transition to actually making decent $$ would end up being the transition from Virtual Assistant into Freelancer. Just my .02
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  • Profile picture of the author moonzombie
    Thanks for the input, everyone.

    It's good to know people are willing to pay a premium for someone in a similar timezone, with a good command of the English language, experience in customer support, etc.

    Now, where would someone like myself find clientele? I'm aware of oDesk, etc, but like I said earlier I don't want to race to the bottom when it comes to prices since I'm absolutely confidant that I can outperform someone else who's only charging $2 per hour. I need to find the type of clients who take their business seriously and realize the importance of being represented well. Where do they hide? Lol.
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  • Profile picture of the author juggerna623
    Good luck with your endeavors.
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  • I think that this correlates with what a lot of people have said, but it depends what you mean by "more expensive".

    My experience is that "more expensive" often equals better value for money.

    If I can spend a certain value and get more from a VA who costs more per hour, but delivers more in that hour than someoe who is cheap, but requires training, I'll consider that a hour a good investment.

    Of course, there's lots of people you'd need to convince, but it's definitely worth competing on value against investment rather than price.

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  • Profile picture of the author Kevin_Hutto
    I think Jim Rohn said it best... "You are paid according to your value to the marketplace"...
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  • Profile picture of the author David Keith
    As someone who has outsourced a ton over the years, people generally earn better pay by proving themselves.

    In short, there is an excess of people claiming they can do "xxx" or that they are worth "xxx", but not very many who are actually worth that much. Any virtual task is going to be somewhat difficult to compete with others around the world if you live in a western country. The cost of living is just so much different.

    If you use odesk or guru, your best bet is to find some small jobs you can do better than others and get your foot in the door that way. Not to many va's get hired out of the blue for a $1500+ a month gig.

    Most good outsources that can actually pay a decent wage dont just go hire a guy for a big project or full time work without first testing their skills and work ethic with smaller projects.
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  • Profile picture of the author malia
    ---I'm aware of oDesk, etc, but like I said earlier I don't want to race to the bottom when it comes to prices since I'm absolutely confidant that I can outperform someone else who's only charging $2 per hour. ---

    Look at how other oDesk workers, with higher rates and substantiated work, position themselves.
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  • Profile picture of the author internetsuperstar
    yeah, I do a lot of work on oDesk, and I'm kind of like an all-in-one VA. My hourly rate goes from anywhere from 13 - 27 an hour, depending on the work AND the CUSTOMER. Mostly 14 though for 6 months on oDesk.

    My first job paid 8 an hour.
    Now I'm venturing out and getting a lot of referrals.
    I do the skype, wordpress design and management, sales copy, and graphics. Learn those four things, and you'll have more customers than you know what to do with.
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  • Hi there

    If you are good at what work you do and have good skill then there is always demand for you.

    Thanks
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  • Profile picture of the author wildcater
    Originally Posted by moonzombie View Post

    Admittedly, there is always more to learn when it comes to IM, and I learn best by doing. Lately, I've been thinking that working as an assistant for somebody would be a great way to learn more, but quite frankly I can't compete on price with most virtual assistants I've seen.

    I hear mostly horror stories when it comes to this, so I'm wondering if there is any kind of market for hiring virtual assistants from North America who charge more than a buck or two an hour.

    Do you folks reckon there is a demand for virtual assistants who speak fluent English, know customer service, and have more than a basic knowledge of IM?

    I'm very interested in hearing some opinions, thanks!
    Depends on what you mean by more expensive...I'm looking for someone that is already trained and can talk to me (American) via phone (maybe Skype) to workout instructions. Because I need "everything" (old noobie), I'm willing to discuss terms, conditions, expectations, salary etc. ASAP.

    Thx

    wildcater
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  • Profile picture of the author writeaway
    It depends on how high level the tasks are. If you can do complicated analysis like medical, legal, engineering, or other high level professional work, you can charge more.

    But if your skill set involves basic English reading and writing and filling out forms or research, you have to contend with the fact that $50 a month (low end) VAs are a reality.
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